Latest news with #TransitNext
CTV News
5 days ago
- General
- CTV News
Switch issue causing delays on O-Train Line 2 at South Keys Station
Commuters are being warned to expect delays on O-Train Line 2 today due to switch issue at South Keys. The five-month-old line runs between Bayview Station and Limebank Station. In a memo to council, Transit Services general manager Renée Amilcar says Line 2 is stopping at all stations, but customers must change trains at South Keys to continue their trip. 'Due to an ongoing switch issue customers will experience longer travel times on Line 2,' Amilcar said. 'Line 2 is currently servicing all stations, but only one platform at South Keys Station.' Service from South Keys to Bayview is operating on the northbound platform, while service from South Keys to Limebank is operating on the southbound platform. Amilcar says the switch issue is expected to continue for the rest of the day, and customers will be required to change trains at South Keyes. 'This is a known issue with this switch that TransitNext was unable to resolve during the overnight hours yesterday,' Amilcar said. 'They will continue the repairs tonight after service concludes. ' Line 4 is currently running between South Keys Station and the Ottawa International Airport.
CBC
5 days ago
- General
- CBC
Line 2 delayed at South Keys Station, 1 platform operating
Trillium Line 2 is experiencing a switch issue at South Keys Station that is causing delays for travellers, the head of city's transit services said in a statement. The switch issue has taken one of two platforms out of service, forcing travellers to change trains at South Keys, Renée Amilcar, the General Manager of the transit services department, said in a memo to the mayor. "It is anticipated this will continue for the rest of the service day," The memo said. "This is a known issue with this switch that TransitNext was unable to resolve during the overnight hours yesterday." The memo warned customers to expect longer travel times on line 2, and that TransitNext "will continue the repairs tonight after service concludes." Line 2 is operating at its routine stations, and Line 1 and 4 are operating normally, the memo said.
CBC
14-02-2025
- Business
- CBC
City aiming for Sunday service on Trillium Line by end of April
Social Sharing The city is aiming to launch Sunday service on the Trillium Line and airport link by the end of April, OC Transpo's managing director Renée Amilcar said Thursday. Speaking to reporters after a meeting of the city's transit commission, Amilcar said the delay in Sunday service on lines 2 and 4 is due to a shortage of train operators, and because passenger information screens are still malfunctioning. She said taking a break from service on Sundays gives OC Transpo time to update their computer systems and allows contractor TransitNext to continue running drills. "We are trying to do those things before we launch the 'New Ways to Bus,' which will be, I would say, the mark to start the real opening of lines 2 and 4," Amilcar said. New Ways to Bus is what OC Transpo is calling widespread changes to the transit system that will be implemented on April 27. Amilcar said seven-day-a-week service on the Trillium Line would begin before then. The newly extended Trillium Line began reopening on Jan. 6 with weekday service. At the time, city officials said it would be at least two weeks before Saturday service began, and another two weeks before Sunday service could start. Saturday service was launched Jan. 25. Short 23 operators The update comes just days after the city's auditor general tabled an investigation showing the instructors who trained Trillium Line operators themselves lacked the experience and necessary training. Those findings were circulated internally before Jan. 6, and Amilcar said earlier this week that when the Trillium Line opened the system was "safe and all operators have been properly trained." At the transit commission meeting on Thursday, OC Transpo reported 53 operators are currently available for service on the diesel Trillium Line and airport link, also known as lines 2 and 4. Twenty more operators are currently completing training, the city said Thursday. The city said it needs at least 66 operators available before Sunday service can begin. Ultimately, OC Transpo plans to train 76 drivers to cover sick leave and other unexpected situations. The passenger information screens have been experiencing problems since at least last July, both aboard trains and on station platforms.
CBC
13-02-2025
- CBC
No Sunday service on Trillium Line until end of April at the earliest
Social Sharing Ottawa's Trillium Line and airport link won't start operating on Sundays until the end of April at the earliest, OC Transpo's managing director Renée Amilcar said Thursday. Speaking to reporters after a meeting of the city's transit commission, Amilcar said the delay in Sunday service on lines 2 and 4 is due to a shortage of train operators, and because passenger information screens are still malfunctioning. She said taking a break from service on Sundays gives OC Transpo time to update their computer systems and allows contractor TransitNext to continue running drills. "We are trying to do those things before we launch the 'New Ways to Bus,' which will be, I would say, the mark to start the real opening of lines 2 and 4," Amilcar said. New Ways to Bus is what OC Transpo is calling widespread changes to the transit system that will be implemented on April 27. The city hopes to start seven-day-a-week service on the Trillium Line around that time. The newly extended Trillium Line began reopening on Jan. 6 with weekday service. At the time, city officials said it would be at least two weeks before Saturday service began, and another two weeks before Sunday service could start. Saturday service was launched Jan. 25. Short 23 operators The update comes just days after the city's auditor general tabled an investigation showing the instructors who trained Trillium Line operators themselves lacked the experience and necessary training. Those findings were circulated internally before Jan. 6, and Amilcar said earlier this week that when the Trillium Line opened the system was "safe and all operators have been properly trained." At the transit commission meeting on Thursday, OC Transpo reported 53 operators are currently available for service on the diesel Trillium Line and airport link, also known as lines 2 and 4. Twenty more operators are currently completing training, the city said Thursday. The city said it needs at least 66 operators available before Sunday service can begin. Ultimately, OC Transpo plans to train 76 drivers to cover sick leave and other unexpected situations. The passenger information screens have been experiencing problems since at least last July, both aboard trains and on station platforms.
