11-02-2025
United Way to observe 211 Day today
Feb. 11—bluefield — The United Way of Southern West Virginia is observing 2-1-1 Day today.
February 11th is 2-1-1 Day, celebrating the go-to resource, 2-1-1, which completed over 100,000 connections in 2024 to help people in West Virginia access help for immediate or long-term challenges.
211 is a free, confidential, 24-hour information and referral service that connects West Virginia's residents with health and human services support. Anyone in need of information can call 211 or text 898-211 to reach a trained 211 Community Resource Specialist. In 2024, the statewide service received 25,569 phone calls from people all across the state.
West Virginia 211 is supported by the local United Way offices throughout the state.
"Almost 7,000 calls to 2-1-1 originated within the counties served by our United Way of Southern West Virginia in 2024," United Way of Southern West Virginia Executive Director Trena Dacal said.
"Our compassionate 2-1-1 specialist connects those callers to resources like utility assistance, food pantries, Meals on Wheels, home health care, and support for children, youth, and families. Calls are made for basic needs, but calls are also received for everyday information like child development screening or free tax filing support."
A vast amount of local information is available through the service, including health and mental health resources, health insurance information, support for older Americans, veterans, and people with disabilities, home health care, legal resources, and more.
