Latest news with #UKGPro
Business Wire
4 days ago
- Business
- Business Wire
City of Detroit Accelerates Digital Transformation with UKG, Driving Data-Driven Outcomes and Increased Productivity
LOWELL, Mass. & WESTON, Fla.--(BUSINESS WIRE)-- UKG, a leading provider of HR, payroll, and workforce management culture solutions, today announced that the City of Detroit, which is in the midst of a significant economic and urban revitalization, is driving data-driven decision making and building a workplace culture of productivity and accountability with UKG to support its resilient, thriving community. Since filing for bankruptcy in 2013, Detroit has rebounded with remarkable resurgence, marked by booming construction, reinvigorated neighborhoods, and a growing business sector. With major investments in infrastructure and real estate, the Motor City is reclaiming its status as a hub of innovation, culture, and opportunity. At the heart of this transformation is Detroit's 9,000-person frontline workforce managed by AI-driven UKG technology, with a strategy that prioritizes people and positions the city for future growth. 'With UKG, our culture has shifted to one of continuous improvement and accountability,' said Bennie Tolbert, project manager for the office of the chief financial officer at the City of Detroit. 'We transitioned several outdated systems to the flexible UKG Pro ® suite as a single source of truth for our people data. The shared data and insights have unified our teams — from management to frontline staff — by fostering an environment of trust and transparency across our 20 departments, agencies, and boards, allowing us to serve our 600,000+ residents even better.' One way Detroit is boosting morale and delivering trust to its people is through accurate pay. The UKG Pro suite — which includes UKG TeleStaff ®, a highly specialized public safety scheduling tool recently deployed by Detroit's fire and police departments — has, for the first time, allowed the city to align and automate payments related to its dozens of collective bargaining units, ensuring every employee isn't just paid accurately, but also on time. Detroit is also leveraging UKG technology to make the day-to-day lives of its people easier. According to an IDC and UKG report on AI-driven workforce transformation for state and local governments, governments like the City of Detroit are increasingly embracing AI to optimize efficiency, attract, develop, and retain talent, and boost morale. 'UKG has helped us move into the 21 st century, and we now have a more proactive approach to data,' said Tolbert. 'For example, our department directors historically struggled to determine which shifts were experiencing the highest rates of absenteeism. UKG data insights showed us that night shifts were the biggest problem area. As a result, we added a night-shift premium that not only drove people to work but encouraged others to volunteer, improving our overall attendance.' 'Similarly, we were able to leverage AI in UKG to determine our secondary language choice," added Tolbert. 'We used people analytics in our UKG Pro suite to pinpoint that Spanish was one of our employees' preferred languages, so we were able to tailor our trainings and offer videos in departments from fire to water in the language they speak. This proactive approach ensures our employees feel seen and valued.' The City of Detroit has additionally made work more meaningful through a new UKG performance management program, which includes goal setting, mid-year reviews, and an annual performance evaluation that was adopted by 85% of the city's departments soon after deployment. The program, which led to higher employee engagement and increased productivity, earned Detroit a UKG Innovation Award in 2024. 'UKG allows us to create a culture of continuous feedback,' said Benn Bukovac, HRIS manager for the policy, planning, and operations division at the City of Detroit. 'Managers are encouraged to conduct check-ins with their team members to discuss progress, provide feedback, and adjust goals as needed. As a result, employees are more open to feedback and committed to their own professional growth and know their benchmark for personal success, as well as how those individual goals tie into our organization's progress.' 'Detroit's digital transformation is a pivotal moment in history for the city, marking a new era of innovation and efficiency,' said Rachel Barger, president, go-to-market at UKG. 'Embracing AI and advanced technology is critical for any public sector entity looking to transform its operations, better connect and engage with its constituents, and make smarter decisions in support of its community. With our unique data insights combined with a deep portfolio of vertical-specific solutions, UKG is uniquely positioned to help government agencies navigate the challenges of today's rapidly changing workforce.' Supporting Resources About UKG At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, and workforce management cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world's largest collection of people data, work data, and employee sentiment data, combined with rich experience using artificial intelligence in the service of people, we connect employee and workforce insights with business outcomes to show what's possible when organizations invest in their people. To learn more, visit Copyright 2025 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit All other trademarks, if any, are property of their respective owners. All specifications are subject to change.
Business Wire
24-04-2025
- Business
- Business Wire
Payroll Integrations and UKG Partner to Automate Payroll and Benefits Administration
SAN DIEGO--(BUSINESS WIRE)-- Payroll Integrations, the technology company that's reimagining how employers support employees' financial well-being through retirement and benefit automation, today introduced a new technology partnership with UKG, a leading global provider of HR, payroll, workforce management and culture solutions. With more than 350 technology and services partners, UKG provides one of the largest and most collaborative partner ecosystems in the human capital management (HCM) industry, focused on creating better employee experiences and improving business outcomes. HR managers spend 12 hours on average, or more than one-fourth of their work week, on payroll and benefit-related administrative tasks. This is because many companies are still reliant on tedious and time-consuming manual processes to track payroll and employee census changes, manage employee deductions, run benefit contributions and more. Completing these tasks manually also introduces opportunities for error, resulting in data inaccuracies that can cost companies time and money. Companies that use UKG Pro® or UKG Ready® can now automate these laborious administrative tasks using Payroll Integrations. With pre-built integrations into the largest and most widely used benefit providers in the U.S., including 75+ 401k providers, Payroll Integrations' technology securely transfers data from payroll systems and benefit plan providers to eliminate manual entries and ensure data accuracy. This also frees up employers to focus more on growing their benefit offerings and enhancing employees' financial well-being. 'Companies want to support employees' financial wellness, but it can be hard to find time to connect and engage with employees when HR teams are bogged down with hours of payroll and benefits-related administrative tasks,' said Doug Sabella, CEO of Payroll Integrations. 'We're looking forward to working with UKG to expand our work to automate HR hassles so companies can prioritize their employees.' UKG solutions are built on the FleX platform, a modern technology framework designed to support exceptional workplaces. FleX Flow, a highly adaptable API framework, anchors UKG solutions in the flow of work, connecting existing IT systems with innovative applications to enhance workplace productivity and employee satisfaction. 'Our partnership ecosystem helps us support our customers with seamless solutions that improve business outcomes and inspire people,' said Mike May, vice president of technology partnerships at UKG. 'Partners like Payroll Integrations allow us to extend our capabilities and deliver technology that elevates the workplace experience, and meet the needs of people throughout their life-work journey.' For more information about Payroll Integrations and UKG, visit the company's profile on the UKG Marketplace. Payroll Integrations is the technology company that's reimagining how employers support employees' financial well-being through benefit automation. Their integration platform is used by more than 10,000 businesses to connect payroll with retirement, HSA and other employer-sponsored benefit plans for over one million employees. Payroll providers including ADP, Paychex, UKG, Quickbooks Online and others use Payroll Integrations to seamlessly connect with 401k benefit providers such as Empower, Transamerica, Principal, VOYA and John Hancock. Payroll Integrations is backed by Arthur Ventures and headquartered in San Diego.
Yahoo
24-03-2025
- Business
- Yahoo
UKG Talk Communications Platform Helps Amusement Park Owner Optimize Frontline Operations and Strengthen Staff Unity
Key Points The mobile-first UKG Talk platform fosters peer-to-peer communication and collaboration amongst employees at Wahooz Family Fun Zone and Roaring Springs Waterpark With UKG Talk as part of the UKG Pro suite, the parks' predominantly Gen Z staff can swap shifts, earn recognition, and coordinate team-building events while park management can communicate important information instantly to employees UKG has also transformed the hiring, rehiring, and onboarding process for both entertainment destinations LOWELL, Mass. & WESTON, Fla., March 24, 2025--(BUSINESS WIRE)--UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced that Wahooz Family Fun Zone, a year-round destination for family entertainment, and Roaring Springs Waterpark, the largest outdoor waterpark in the Northwestern U.S., are leveraging UKG technology — including the UKG Talk® communications platform — to create a more productive workplace culture to help drive business success. Both Wahooz and Roaring Springs employ predominantly Gen Z workers, with teenagers comprising 90% of the frontline staff. One of the biggest challenges for park management was finding a way to communicate instantly and effectively with employees who are spread out across the parks, especially during the busy summer season. The park's operators say the UKG Talk platform has been instrumental in allowing them to easily connect with staff — and allowing staff to interact with each other — right from their phones. "Teenagers appreciate the convenience of being connected to their devices, so UKG Talk was a perfect fit to help us meet them where they already are," said Kristina Christensen, CFO at Wahooz Family Fun Zone and Roaring Springs Waterpark. "We can communicate important information such as park or slides closures or weather delays to all staff, and we can also create individual groups in UKG Talk specific to lifeguards, food and beverage employees, and gift shop staff so they can interact within their teams and build camaraderie." Another way Wahooz and Roaring Springs are meeting employees where they already are is in their desire for schedule flexibility. According to a global UKG study of nearly 13,000 frontline workers worldwide, 59% of respondents said it's important that employers offer flexible work hours, while a third (33%) said a lack of flexibility is one of the top reasons they'd quit their job. One of the biggest benefits of UKG Talk is the way it empowers the parks' workers to shift swap amongst each other to strike a better work-life balance. "If any member of our staff can't work a scheduled shift, they can go into UKG Talk and transfer shifts within their individual groups. They can also inquire about other shifts and pick those up in their free time," said Christensen. "Our managers can additionally be part of the conversation, and the transparency and flexibility of this process is helping us achieve better attendance." Wahooz and Roaring Springs rely on having a full roster of employees to meet customer demand. However, depending on the time of day, weather conditions, or park attendance, both parks use UKG to make real-time staffing decisions, including moving staff from one area of the park to another to ensure operations run smoothly and efficiently. "For example, we can move staff between our restaurants depending upon how busy each restaurant is," said Christensen. "If one restaurant is closed due to weather or low attendance, we can shift staff around the park through job transfer sets, which not only automates the change in our UKG solution, but also tells the employee where he or she should go to clock in based on the location where they'll be working." The UKG Talk platform has become critical in elevating the employee experience and boosting employee morale, allowing managers to send trainings to employees and educate them on a variety of topics, ranging from uniform rules to new safety protocols. Additionally, both parks also use UKG Talk to recognize employee anniversaries, birthdays, and spectacular work as well as coordinate special employee events. The UKG Pro® suite, with UKG Talk now included, is a cornerstone of Wahooz's and Roaring Springs' operations, simplifying complex processes, automating tasks, and empowering staff to focus on driving business success. "The highest value that UKG delivers is how it eliminates tactical work, so we can focus on strategic initiatives," said Christensen. "I previously oversaw the onboarding process, which took three weeks to complete. Now, with UKG, that's done within 24 hours. It's also so much easier to hire and rehire workers year-after-year and season-after-season, so we can focus on optimizing park operations and providing the stellar experience our guests have come to expect." "Our research from Great Place To Work® has consistently shown that being a great workplace leads to greater business outcomes, and at the center of that is creating moments of connection that drive meaningful workplace experiences," said Rachel Barger, president, go-to-market at UKG. "The UKG Pro suite, bolstered by UKG Talk, empowers organizations to automate repetitive tasks, offer greater flexibility to employees, and make real-time, data-driven decisions — a formula for success in today's rapidly evolving world." Supporting Resources About Wahooz Family Fun Zone and Roaring Springs Waterpark. See how UKG gives people leaders the insights and resources to create a great workplace. Hear how customers are building a great place to work with UKG. Follow UKG on Facebook, Instagram, LinkedIn, TikTok, X, and YouTube. About UKG At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world's largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what's possible when organizations invest in their people. To learn more, visit Copyright 2025 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit All other trademarks, if any, are property of their respective owners. All specifications are subject to change. View source version on Contacts UKG Contact: media@
