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Whole Foods food distributor hit by cyberattack - and it might leave grocery shelves empty
Whole Foods food distributor hit by cyberattack - and it might leave grocery shelves empty

Yahoo

time5 hours ago

  • Business
  • Yahoo

Whole Foods food distributor hit by cyberattack - and it might leave grocery shelves empty

United Natural Foods Inc., the primary food distributor for Whole Foods, was hit with a cyberattack that may leave some grocery store shelves empty. The food company said Monday it became aware of 'unauthorized activity' on some of its IT systems, prompting the supplier to take some services offline. With the systems down – and no immediate time for them to be back up and running – stock on Whole Foods' shelves may soon be sparse. The computer system was used to connect customers - such as Whole Foods - to the supplier and get deliveries of goods. A Whole Foods spokesperson told The Independent that they are 'working to restock our shelves as quickly as possible and apologize for any inconvenience this may have caused for customers.' In an SEC filing, the food company said it noticed the unusual activity last week and immediately implemented containment measures. The company said it notified law enforcement and is currently investigating the incident. 'We are assessing the unauthorized activity and working to restore our systems to safely bring them back online,' the company said in a statement. 'As we work through this issue, our customers, suppliers, and associates are our highest priority. We are working closely with them to minimize disruption as much as possible.' Last year, the food company and Whole Foods signed an eight-year extension of their deal to be the supermarket's primary distributor, according to Axios. Issues with deliveries from the supplier were detailed in a Reddit post. 'We got our Saturday truck at 2 a.m. Sunday morning, with no way to scan it in to the store receiving tool and none of the typical UNFI paperwork. They are saying no cycle counts or orders until further notice. This seems bad, to say the least,' the poster wrote. Someone claiming to be a food company employee commented that they 'literally cannot do anything network related.' 'At a complete standstill. This is catastrophic to the business. This is a company-wide issue that affects business at all levels. This is really some crazy s***,' the employee wrote. Another person claiming to work for United Natural Foods Inc. said work has been canceled the last two days. 'Apparently our whole system is down right now. We haven't been told everything, just that we can't come into work,' they wrote.

Whole Foods' distributor faces apparent cyberattack
Whole Foods' distributor faces apparent cyberattack

Axios

time8 hours ago

  • Business
  • Axios

Whole Foods' distributor faces apparent cyberattack

United Natural Foods Inc., the primary distributor for Whole Foods, said Monday it had to take some of its systems offline after an apparent cyberattack. Why it matters: In the short-term, the company might not be able to fully fulfill customers' orders as it investigates the potential hack. Driving the news: United Natural Foods said in an SEC filing that it noticed "unauthorized activity" on some of its IT systems on Friday, prompting the company to proactively shut down some of its systems and call in law enforcement and third-party cybersecurity investigators. It's unclear when those systems will be back up and running — or what kind of incident spurred the shutdowns. United Natural Foods said in a statement on its website that it is working closely with their customers and suppliers to "minimize disruptions as much as possible" in the short-term. Threat level: News of the possible cyberattack comes as a group of ransomware hackers, who wreaked havoc on British retailers last month, started turning their attention to American companies. State of play: United Natural Foods works with more than 30,000 retail locations across North America to supply them with a variety of fresh, branded and private-label grocery items, according to its website. Last year, the company signed an eight-year extension of its deal with Amazon-owned Whole Foods to be the health-focused supermarket's primary distributor. Past cyberattacks on food distributors have prompted customers to get savvy about how they sell their supplies or how to temporarily pivot to other distributors to keep food on shelves. A Whole Foods spokesperson told Axios in an email that the company is "working to restock our shelves as quickly as possible and apologize for any inconvenience this may have caused for customers."

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