Latest news with #UweLadwig
Business Wire
14-05-2025
- Business
- Business Wire
Swiss Firms Balance Data Laws, Microsoft Cloud Initiatives
ZÜRICH--(BUSINESS WIRE)--Enterprises in Switzerland are integrating Microsoft cloud platforms while navigating strict privacy and data sovereignty regulations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. Data sovereignty and privacy are major concerns for Swiss enterprises. Microsoft's data centers in Zurich and Geneva allow companies to store data in the country, but maintaining trust also requires tight operational control. Share The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Switzerland finds that many companies in Switzerland, one of the world's most loyal Microsoft markets, are deeply committed to Azure, Microsoft 365 and other platforms. However, they are also subject to complex data protection regulations, especially in sectors such as finance and healthcare. 'Data sovereignty and privacy are major concerns for Swiss enterprises,' said Uwe Ladwig, managing director, ISG Switzerland. 'Microsoft's data centers in Zurich and Geneva allow companies to store data in the country, but maintaining trust also requires tight operational control. A carefully chosen service provider can help clients develop a comprehensive data protection plan.' Many Swiss companies see emerging cloud and AI technologies as critical to remaining competitive, but implementing a wide range of Microsoft offerings can overwhelm internal teams, resulting in governance gaps, ISG says. Enterprises are seeking qualified providers to align new technology initiatives with local mandates such as the Swiss Federal Act on Data Protection. Companies in Switzerland, like those in Germany, are embracing Microsoft's Copilot generative AI chatbot and Azure OpenAI Services, ISG says. They look to GenAI to accelerate automation and innovation and seek immediate productivity gains through improved efficiency, though many have struggled to achieve meaningful results so far. Service providers with extensive experience and use-case libraries are proving essential to success in this area. Interest in AI agents within Microsoft 365 is also growing, though most companies exploring this area are at an early stage and lack clear use cases, ISG says. Not all providers in Switzerland are yet prepared to support the use of these agents by their clients. Demand is rising in Switzerland for Microsoft's Fabric, Foundry and Purview platforms, which enterprises are deploying together to create integrated data environments with high security and efficient data utilization, ISG says. The platforms are designed to substantially reduce regulatory risk, a key consideration for many of the country's enterprises. 'Swiss companies face competing pressures to innovate while complying with increasingly complex regulations,' said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. 'They are partnering with leading local and global service providers to develop balanced strategies and execute on them.' The report also explores other Microsoft ecosystem trends affecting enterprises in Switzerland, including growing enterprise interest in multi-cloud and hybrid cloud environments and Microsoft's increasing investments in data center infrastructure. For more insights into the Microsoft-related challenges faced by enterprises in Switzerland, plus ISG's advice for addressing them, see the ISG Provider Lens™ Focal Points briefing here. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Switzerland evaluates the capabilities of 42 providers across four quadrants: Managed Services for Azure, Microsoft 365 Services, Power Platform Services and AI Services for the Microsoft Clouds. The report names Swisscom as a Leader in all four quadrants. It names ELCA/EveryWare and SoftwareOne as Leaders in three quadrants each. Ambit Group, Atos, Aveniq, Bechtle, BitHawk, Data One, isolutions, MDW Group, T-Systems and Wipro are named as Leaders in two quadrants each. Accenture & Avanade, adesso, DIGITALL, Kyndryl, PwC, TCS and UMB are named as Leaders in one quadrant each. In addition, glueckkanja is named as a Rising Star — a company with a 'promising portfolio' and 'high future potential' by ISG's definition — in two quadrants. BitHawk and Kyndryl are named as Rising Stars in one quadrant each. In the area of customer experience, HCLTech is named the global ISG CX Star Performer for 2025 among Microsoft ecosystem providers. HCLTech earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from BitHawk and glueckkanja. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Switzerland is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Yahoo
14-05-2025
- Business
- Yahoo
Swiss Firms Balance Data Laws, Microsoft Cloud Initiatives
Service providers help companies pursue AI adoption while complying with complex data protection rules, ISG Provider Lens™ report says ZÜRICH, May 14, 2025--(BUSINESS WIRE)--Enterprises in Switzerland are integrating Microsoft cloud platforms while navigating strict privacy and data sovereignty regulations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Switzerland finds that many companies in Switzerland, one of the world's most loyal Microsoft markets, are deeply committed to Azure, Microsoft 365 and other platforms. However, they are also subject to complex data protection regulations, especially in sectors such as finance and healthcare. "Data sovereignty and privacy are major concerns for Swiss enterprises," said Uwe Ladwig, managing director, ISG Switzerland. "Microsoft's data centers in Zurich and Geneva allow companies to store data in the country, but maintaining trust also requires tight operational control. A carefully chosen service provider can help clients develop a comprehensive data protection plan." Many Swiss companies see emerging cloud and AI technologies as critical to remaining competitive, but implementing a wide range of Microsoft offerings can overwhelm internal teams, resulting in governance gaps, ISG says. Enterprises are seeking qualified providers to align new technology initiatives with local mandates such as the Swiss Federal Act on Data Protection. Companies in Switzerland, like those in Germany, are embracing Microsoft's Copilot generative AI chatbot and Azure OpenAI Services, ISG says. They look to GenAI to accelerate automation and innovation and seek immediate productivity gains through improved efficiency, though many have struggled to achieve meaningful results so far. Service providers with extensive experience and use-case libraries are proving essential to success in this area. Interest in AI agents within Microsoft 365 is also growing, though most companies exploring this area are at an early stage and lack clear use cases, ISG says. Not all providers in Switzerland are yet prepared to support the use of these agents by their clients. Demand is rising in Switzerland for Microsoft's Fabric, Foundry and Purview platforms, which enterprises are deploying together to create integrated data environments with high security and efficient data utilization, ISG says. The platforms are designed to substantially reduce regulatory risk, a key consideration for many of the country's enterprises. "Swiss companies face competing pressures to innovate while complying with increasingly complex regulations," said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. "They are partnering with leading local and global service providers to develop balanced strategies and execute on them." The report also explores other Microsoft ecosystem trends affecting enterprises in Switzerland, including growing enterprise interest in multi-cloud and hybrid cloud environments and Microsoft's increasing investments in data center infrastructure. For more insights into the Microsoft-related challenges faced by enterprises in Switzerland, plus ISG's advice for addressing them, see the ISG Provider Lens™ Focal Points briefing here. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Switzerland evaluates the capabilities of 42 providers across four quadrants: Managed Services for Azure, Microsoft 365 Services, Power Platform Services and AI Services for the Microsoft Clouds. The report names Swisscom as a Leader in all four quadrants. It names ELCA/EveryWare and SoftwareOne as Leaders in three quadrants each. Ambit Group, Atos, Aveniq, Bechtle, BitHawk, Data One, isolutions, MDW Group, T-Systems and Wipro are named as Leaders in two quadrants each. Accenture & Avanade, adesso, DIGITALL, Kyndryl, PwC, TCS and UMB are named as Leaders in one quadrant each. In addition, glueckkanja is named as a Rising Star — a company with a "promising portfolio" and "high future potential" by ISG's definition — in two quadrants. BitHawk and Kyndryl are named as Rising Stars in one quadrant each. In the area of customer experience, HCLTech is named the global ISG CX Star Performer for 2025 among Microsoft ecosystem providers. HCLTech earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. Customized versions of the report are available from BitHawk and glueckkanja. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Switzerland is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments. View source version on Contacts Philipp Jaensch, ISG+49 151 730 365 Matthias Longo, for ISG+49 152 341 464 63matthias@
Yahoo
14-02-2025
- Business
- Yahoo
AIOps, FinOps Crucial to Multicloud Use in Switzerland
As deployments of data and workloads to the public cloud become more complex, providers are getting creative with cost reduction initiatives, ISG Provider Lens™ report says ZÜRICH, February 14, 2025--(BUSINESS WIRE)--Enterprises in Switzerland increasingly are taking a cloud-native approach to managing data and workloads on public cloud infrastructure, and are demanding AIOps and FinOps capabilities from their providers to automate operations and control costs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2024 ISG Provider Lens™ Multi Public Cloud Services report for Switzerland finds enterprises are increasingly prioritizing cost optimization as a requirement from their public cloud service providers. They also are prioritizing data security across multicloud environments and adherence to cloud sovereignty and data location regulations. "While one-third of companies use at least one public cloud, a growing number are using several," said Uwe Ladwig, managing director, ISG Switzerland. "To cope with this increasing complexity, many companies rely upon external service providers to manage their cloud infrastructure." The cloud-native approach has become increasingly important in Switzerland over the past year, the report says. Enterprises are shifting their workloads to public cloud environments to take advantage of cloud-native technologies, including containerization and microservices. At the same time, they are insisting on encrypted communication and access controls to safeguard their data. These solutions create a holistic security architecture that ensures the protection of sensitive information while taking advantage of the agile development environment. The demand for automated migration and operation is also increasing, driving the development of intelligent automation capabilities based on AI and ML, the report says. AIOps solutions are becoming more powerful and complex, capable of identifying and solving real-world problems independently and extracting useful insights from big data. Providers, for their part, are using AIOps to reduce their operational activities by 30 to 50 percent, the report notes. FinOps, meanwhile, has become indispensable to Swiss enterprises seeking to balance the cost of cloud computing with the need for flexibility and scalability of their IT infrastructure. Companies that integrate FinOps into their cloud strategies are able to identify savings and react quickly to changing requirements by continuously monitoring and analyzing cloud resource usage. "The easier an enterprise's access to public cloud resources becomes, the greater the likelihood for uncontrolled spending," said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. "As operations scale, naturally, so does complexity. To stay competitive in this space, service providers are scrambling to offer AIOps services, especially to keep those rising costs under control." The report also explores other trends, including the growing pressure on customers of SAP's SaaS service to move off their ECC 6.0 platforms to modern S/4HANA before ECC support is discontinued in 2030. While some enterprises have completed their changeovers, a high percentage of users have yet to begin, the report says. For more insights into the public cloud challenges facing Switzerland enterprises, including a growing talent shortage in cloud expertise, see the ISG Provider Lens™ Focal Points briefing here. The 2024 ISG Provider Lens™ Multi Public Cloud Services report for Switzerland evaluates the capabilities of 65 providers across seven quadrants: Consulting and Transformation Services – Large Accounts, Consulting and Transformation Services – Midmarket, Managed Services – Large Accounts, Managed Services – Midmarket, FinOps Services and Cloud Optimization, Hyperscale Infrastructure and Platform Services and SAP HANA Infrastructure Services. The report names Swisscom as a Leader in six quadrants. Accenture, Aveniq and UMB are named leaders in four quadrants each. Capgemini and ti&m are named Leaders in three quadrants each. AWS, ELCA/EveryWare, Eviden (Atos Group), Kyndryl and Microsoft are named Leaders in two quadrants each. BitHawk, Claranet, Google, HCLTech, IBM, infomaniak, Infosys, itesys, Netcloud and Wipro are named Leaders in one quadrant each. In addition, HCLTech is named as a Rising Star — a company with a "promising portfolio" and "high future potential" by ISG's definition — in two quadrants. BitHawk, Cognizant and CONVOTIS are named Rising Stars in one quadrant each. In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2024 among multi public cloud service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. The 2024 ISG Provider Lens™ Multi Public Cloud Services report for Switzerland is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world's top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry's most comprehensive marketplace data. For more information, visit View source version on Contacts Press Contacts: Philipp Jaensch, ISG+49 151 730 365 Matthias Longo, for ISG+49 152 341 464 63matthias@
