Latest news with #Verint
Business Wire
6 days ago
- Business
- Business Wire
Top Insurance Company Invests $13 Million with Verint CX Automation to Create Breakthrough Gains in Workforce Capacity
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced it signed a $13 million multi-year deal agreement with one of the top U.S. insurance companies. The deal includes several AI-powered bots to increase workforce capacity across its customer experience (CX) operations of 6,500 agents, with plans to scale deployment to more than 12,000 agents across the enterprise. Based on its experience with other insurance companies, Verint expects the customer to increase supervisor capacity by more than 50% and agent capacity by more than 25%, resulting in significant value creation and more than 10x return on investment. Share The new workforce capacity will be achieved using Verint bots to automate repetitive, manual workflows. Based on its experience with other insurance companies, Verint expects the customer to increase supervisor capacity by more than 50% and agent capacity by more than 25%, resulting in significant value creation and more than 10x return on investment. 'Equipping contact center agents with AI-powered bots that quickly and seamlessly automate tedious workflows is driving massive savings and elevating experiences for both employees and customers,' said Verint's Chief Product Officer, Jaime Meritt. 'This insurance customer benefited from Verint's unique hybrid architecture, enabling them to embrace AI without operational disruption and achieve stronger, faster outcomes, now.' The deal was closed in Q1 and part of Verint's Fiscal Q1 roadmap. Learn more about the value that CX Automation and AI-powered Verint bots deliver to leading brands by visiting Verint Open Platform. About Verint Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work ®. Learn more at This press release contains 'forward-looking statements,' including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
Business Wire
19-05-2025
- Business
- Business Wire
Verint to Announce First Quarter Financial Results on Wednesday, June 4, 2025
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint ® (NASDAQ: VRNT) will conduct a conference call on Wednesday, June 4, 2025 at 4:30 p.m. ET to review its first quarter financial results (for the quarter ended April 30, 2025) and discuss its outlook. An earnings press release will be issued after the market closes on June 4 th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may register for the call here to receive the dial-in numbers and unique PIN to access the call. Please join the call 5-10 minutes prior to the scheduled start time. About Verint Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands – including more than 80 of the Fortune 100 companies – use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at This press release contains 'forward-looking statements,' including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY, AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
Business Wire
12-05-2025
- Business
- Business Wire
Verint Announces Participation in Four Upcoming Investor Conferences in May
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint ® (NASDAQ: VRNT) today announced its participation in four upcoming investor conferences this month. Please reach out to your sales representative at these firms with any questions about the event and meeting availability. About Verint Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands – including more than 80 of the Fortune 100 companies – use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI business outcomes across the enterprise. Verint, The CX Automation Company,™ is proud to be Certified™ by Great Place To Work. ® Learn more at This press release contains 'forward-looking statements,' including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY, AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
