3 days ago
Williamson County Emergency Communications receives prestigious accreditations
AUSTIN (KXAN) — The Williamson County Commissioners celebrated Williamson County Emergency Communications (WCEC) becoming an Accredited Center of Excellence (ACE) for emergency dispatching in Tuesday's county commissioners court meeting.
The accreditation is issued by the International Academies of Emergency Dispatch (IAED), which provides training and certification for public safety organizations worldwide. WCEC received two accreditations—one for emergency police dispatch the other for emergency fire dispatch.
'What does it mean for the citizens of Williamson County? It means that every time they call 911 they are going to get a level of service that is best practices,' said WCEC Director Katherine Wolf.
WCEC is now the 78th emergency fire and 34th emergency police dispatch ACE. In Texas, WCEC is the first to achieve emergency police dispatch ACE and the fifth for emergency fire ACE.
WCEC is the first in Texas to hold both emergency police dispatch the other for emergency fire dispatch.
Williamson County Judge Steven Snell said he's proud of WCEC for gaining the dual accreditation.
'It speaks to the commitment we have to excellence in Williamson County, the hard work and dedication of our staff,' Snell said. 'We want to be attractive to future workforce in the area, and it all goes down to providing a service to our citizens and an effective dispatch leads to effective and reduced response times, and then excellent community service.'
In order to receive such an accreditation, an organization must follow a detailed process and meet specific standards outlined in the Twenty Points of Accreditation. You can read more about the requirements here.
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