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Indian Express
13-05-2025
- Business
- Indian Express
Track Kolkata buses on your phone: State govt introduces new app feature
Written by Sharadiya Mitra To ensure smooth travel, the Government of West Bengal has introduced a new feature to its cab-based app services. Passengers can now get real-time information about public buses through the newly launched 'Where Is My Bus' service, available on the Yatri Sathi app. This aims to provide a reliable and safe transport experience for thousands of daily bus commuters. 'West Bengal is streamlining public transport with the launch of the 'Where Is My Bus' service on the Yatri Sathi App. This government initiative offers real-time bus tracking for commuters, improving the reliability and safety of their journeys. This digital shift reflects the growing use of technology for everyday needs like tracking and payments,' said an official. According to those involved in the project, commuters are gradually adapting to the digital shift and becoming more comfortable with online solutions. Digital tracking and payments are increasingly seen as essential in everyday life. Kolkata residents have already been enjoying features of the Yatri Sathi App, such as booking cabs and reserving tourist spot tickets online. Now, with the new 'Where Is My Bus' feature, users can track buses in real time and book tickets from anywhere, making travel more convenient and on time. Speaking to The Indian Express, Shiraz Dhaneshyar, Managing Director of the West Bengal Transport Corporation, said the new service will also enable real-time monitoring of the entire bus fleet from Transport and Police Control Rooms. This will not only help passengers track their buses but also assist in enforcing rules and responding to traffic violations like over-speeding. In the initial phase, 16 buses operating on the Airport route have been added to the service. These include buses like AC-39, AC-23A, S-10, AC-50A, AC-38, AC-40, AC-54, and EB-12. In the next phase, private buses will also be brought under this platform. Eventually, all buses in Kolkata will be integrated in stages. Additionally, digital display screens will soon be installed at bus stops to help commuters track approaching buses. 'The Transport Department has held discussions with three municipalities—Kolkata, Bidhannagar, and Howrah—and instructed them to install digital systems at all bus stops. With this integration, the Traffic Control Room can monitor bus movements more closely. It will help detect and address issues such as route deviations, unnecessary halts, or rash driving. Control Room operators will also be able to contact onboard staff directly and take quick action,' Dhaneshyar said. He stressed that the main goal of the 'Where Is My Bus' service is to ensure commuter safety. Yatri Sathi is India's first zero-commission ride-hailing platform, developed in collaboration with the Government of West Bengal. With the addition of bus tracking and ticketing, it has now become a Multimodal Transport Solution, entering its second phase of expansion. Currently, over 36 lakh users are registered on the app. Sharadiya Mitra is interning with the Indian Express
Time of India
10-05-2025
- Business
- Time of India
Now track your bus, buy tickets on ‘Where is my bus' app
Kolkata: The transport department on Saturday launched the 'Where Is My Bus' app, a tool that allows commuters to locate their buses from the comfort of their home or office and plan their journeys accordingly. Earlier, in collaboration with the World Bank, the department had introduced the 'Patha Disha' app, which significantly boosted bus usage, particularly among younger Saturday, transport minister Snehasis Chakraborty inaugurated the 'Where Is My Bus' service on the . Tired of too many ads? go ad free now The app, originally launched in Oct 2023, aims at providing commuters with a user-friendly, safe, and tech-enabled public transport experience. Developed jointly by the transport and IT departments, this marks a major step forward in the digital transformation of the state's public transportation app enables users to track the real-time location of govt buses across Kolkata. In its first phase, the service covers 60 buses across 16 selected routes. Within the next four to six weeks, the feature will be extended to all air-conditioned govt buses in Kolkata, with plans underway to bring private buses under the addition to live tracking, the app will now offer , making the overall journey experience smoother and more transparent. The Yatri Sathi app also allows the central control room to monitor buses in real-time, helping manage situations like route diversions, over-speeding, or emergencies. With the addition of bus tracking and digital ticketing, Yatri Sathi is evolving into a full-fledged multimodal transport solution. Future expansions include integrating ferry services and other transport modes into the app, offering citizens a unified and seamless public transportation experience. "The online payment of bus tickets will also solve the problem of change," said an Yatri Sathi app is currently available for free on the Google Play Store and will soon be launched on the iOS App Store.
