14 hours ago
Saudi Arabia deploys AI-enabled robots to enhance haj experience
MAKKAH: Saudi Arabia is deploying advanced robotics and artificial intelligence (AI) technologies to support millions of pilgrims during this year's Hajj season, the General Presidency for the Affairs of the Grand Mosque and the Prophet's Mosque said in a statement.
The Kingdom has integrated a range of intelligent systems to improve safety, accessibility, and efficiency in performing rituals, with the Grand Mosque in Makkah serving as a central hub for these innovations.
Among the latest advancements is the deployment of the second-generation "Manarat Al-Haramain" robot.
Positioned at multiple points across the mosque and its courtyards, the Artificial Intelligence (AI)-powered robot offers instant access to fatwa services in 15 languages, enabling real-time religious guidance through both speech and text.
The Presidency said the initiative is part of its ongoing efforts to keep pace with global digital transformation while enriching the spiritual journey of pilgrims.
It added that AI is being harnessed to enhance communication between religious institutions and worshippers of diverse backgrounds.
In addition to religious guidance, robotics is also improving healthcare and service logistics at the holy sites.
At King Abdullah Medical City in Makkah, the Health Ministry has introduced a surgical robot capable of performing complex urology, oncology, thoracic, and gastrointestinal procedures.
The system, launched by Health Minister Fahd Al-Jalajel, is expected to reduce recovery time and improve surgical precision, particularly during the high-demand Hajj period.
Meanwhile, the "Zamzam Water Robot", originally introduced during the Covid-19 pandemic, continues to distribute bottled Zamzam water in a contactless and efficient manner.
Each robot can distribute about 30 bottles per round, operating for up to eight hours and pausing 20 seconds between deliveries to avoid collisions and ensure smooth crowd movement.
The Presidency noted that the Zamzam robot has received both patent rights and European CE certification, affirming its safety and operational standards.
Smart robots have also been previously used to distribute printed copies of the Qur'an to visitors at the Grand Mosque.
"These innovations reflect the Kingdom's broader vision to integrate cutting-edge technology into religious services and enhance the overall pilgrimage experience," the Presidency said.
The use of AI and robotics forms part of Saudi Arabia's strategy to lead in the development of religious infrastructure and digital services globally, aligned with the country's Vision 2030 objectives.
