Latest news with #ZiaAgents
Channel Post MEA
14-02-2025
- Business
- Channel Post MEA
Zoho Announces its Latest Suite of AI Offerings for the Middle East
Zoho announced that its cutting-edge AI offerings, Zia Agents, Agent Studio, and Agent Marketplace, will be rolled out soon in the region. These new solutions represent a significant advancement in Zoho's AI virtual assistant, Zia, which utilises Agentic AI. This specialised subset of AI enables digital agents to make decisions, pursue complex tasks, and take autonomous actions with minimal human intervention. Zoho is introducing Agent Studio, an innovative platform that enables customers, partners, and developers in the MENA region to create their own custom agents, that can be localised to suit the needs of specific industry verticals or to automate custom processes such as VAT filings using AI agents. Zia Agent Studio provides a no-code and low-code environment, allowing partners and customers to design and deploy tailored agents with inherited skill sets, which can then be distributed via Zoho's Agent Marketplace, where Zoho offers a selection of pre-built agents for instant deployment by organisations. Sridhar Vembu, Co-founder and Chief Scientist at Zoho Corporation, said, 'The speed of disruption and quality of innovation we are seeing in our industry right now has encouraged me to focus on my passion area, technology. I will devote more time to hands on technical work for the company, spearheading several deep R&D initiatives, beginning with AI. Utilising Zoho's deep engineering expertise, its own data centres, and shared data model, we will develop powerful and usable solutions that drive customer value while retaining our commitment to customer flexibility and data privacy.' Hyther Nizam, President for Middle East and Africa region at Zoho Corporation, said, 'Across the MENA region, there is a collective and strong drive to advance AI initiatives and position the region as a global leader in innovation. Governments and businesses alike are focused on leveraging AI to boost economic growth, enhance productivity, and improve quality of life. Zoho is committed to supporting these ambitious goals by providing intelligent, autonomous AI solutions that enable organisations to stay ahead of the curve and lead in a rapidly evolving technological landscape.' Zoho and ManageEngine will preview pre-built, task-specific Zia Agents, designed to deploy across Zoho's extensive portfolio of over 100 products in the coming weeks. These intelligent agents are crafted to optimise key business functions, with initial offerings including solutions for Account Management, Sales Development, HR, Customer Support, IT Help Desk, and Sales Coaching. Zoho's Zia Agent Studio provides a flexible platform for building custom, autonomous agents that meet specific business needs. Users can leverage a wide range of pre-built Zia Skills, tools from Zoho's ecosystem, unified data platform access, and various language models to create agents for specific functions (such as Sales Development or email support) or cross-functional agents (like RFP or loan approval agents). These agents can be deployed across any Zoho application and accessed through Ask Zia, with plans for integration into third-party applications in the future. Zia Agent Studio also supports combining complementary skill sets to create a single agent capable of handling multiple business tasks. 0 0
Daily Tribune
10-02-2025
- Business
- Daily Tribune
Zoho Corporation Unveils AI-Powered Zia Agents, Agent Studio, and Agent Marketplace Across MENA
TDT | Manama Email : Zoho Corporation, a global technology leader with over 100 million users worldwide, has announced the launch of its latest AI innovations— Zia Agents, Agent Studio, and Agent Marketplace —across the MENA region, marking a significant advancement in enterprise AI solutions. The rollout will extend to key markets including the UAE, Saudi Arabia, Egypt, Oman, Bahrain, Kuwait, and Qatar. These new AI-driven tools are designed to enhance automation and decision-making capabilities for businesses, leveraging Agentic AI —a specialised form of artificial intelligence that enables digital agents to autonomously complete complex tasks with minimal human intervention. Revolutionising AI Agents in Business Solutions The Zia Agent Studio empowers businesses, partners, and developers to create custom AI agents tailored to specific industry needs. The platform offers no-code and low-code functionalities, making it accessible for businesses of all sizes to build and deploy AI-driven automation. These AI agents can be used for custom tasks such as VAT filing, sales automation, HR functions, and customer support. Through the Agent Marketplace, organisations will have access to a wide range of pre-built AI agents, allowing businesses to integrate intelligent automation solutions into their workflows seamlessly. Sridhar Vembu, Co-founder and Chief Scientist of Zoho Corporation, emphasised the company's commitment to pioneering AI-driven solutions that enhance business efficiency: 'Utilising Zoho's deep engineering expertise, its own data centres, and shared data model, we will develop powerful and usable solutions that drive customer value while retaining our commitment to customer flexibility and data privacy.' AI Adoption Accelerating Across MENA The MENA region is actively embracing AI-powered solutions as governments and businesses seek to boost economic growth, enhance productivity, and improve technological capabilities. Hyther Nizam, President of Zoho Middle East and Africa (MEA), highlighted the strategic significance of AI adoption: 'Across the MENA region, there is a strong drive to position the region as a global leader in AI innovation. Zoho is committed to supporting these ambitious goals by providing intelligent, autonomous AI solutions that enable organisations to stay ahead of the curve.' AI-Powered Business Efficiency Zoho and its IT management subsidiary ManageEngine will soon introduce pre-built, task-specific Zia Agents across its extensive portfolio of over 100 business applications. These AI agents are designed to streamline key business functions, with applications in sales development, customer support, HR, IT help desk, and financial management. Zoho's AI capabilities have been evolving over the past decade, from proactive and prescriptive AI to generative and now Agentic AI. The introduction of Ask Zia, a conversational AI assistant, has already transformed how businesses interact with Zoho applications by providing intelligent, real-time insights across different business functions. With over 850,000 customers globally, Zoho's latest innovations position the company as a key player in driving AI adoption in business automation across MENA. Future of AI in Business Solutions Zoho's AI-powered automation tools are set to revolutionise how businesses operate, enabling greater efficiency, decision-making, and competitive advantage. As AI adoption accelerates across MENA, companies that leverage intelligent automation solutions will be better positioned to thrive in a rapidly evolving digital economy.
Zawya
10-02-2025
- Business
- Zawya
Zoho Corporation launches Zia Agents, Agent Studio, and Agent Marketplace across MENA
Dubai – Zoho Corporation, a leading global technology company, today announced its cutting-edge AI offerings – Zia Agents, Agent Studio, and Agent Marketplace, which will soon be rolled out across all MENA markets, including the UAE, Saudi Arabia, Egypt, Oman, Bahrain, Kuwait and Qatar. These new solutions represent a significant advancement in Zoho's AI virtual assistant, Zia, utilising Agentic AI. This specialised subset of AI enables digital agents to make decisions, pursue complex tasks, and take autonomous actions with minimal human intervention. Zoho is introducing Agent Studio, an innovative platform that enables customers, partners, and developers in the MENA region to create their own custom agents, that can be localised to suit the needs of specific industry verticals or to automate custom processes such as VAT filings using AI agents. Zia Agent Studio provides a no-code and low-code environment, allowing partners and customers to design and deploy tailored agents with inherited skill sets, which can then be distributed via Zoho's Agent Marketplace, where Zoho offers a selection of pre-built agents for instant deployment by organisations. Sridhar Vembu, Co-founder and Chief Scientist at Zoho Corporation, said, "The speed of disruption and quality of innovation we are seeing in our industry right now has encouraged me to focus on my passion area, technology. I will devote more time to hands on technical work for the company, spearheading several deep R&D initiatives, beginning with AI. Utilising Zoho's deep engineering expertise, its own data centres, and shared data model, we will develop powerful and usable solutions that drive customer value while retaining our commitment to customer flexibility and data privacy." Hyther Nizam, President for Middle East and Africa region at Zoho Corporation, said, 'Across the MENA region, there is a collective and strong drive to advance AI initiatives and position the region as a global leader in innovation. Governments and businesses alike are focused on leveraging AI to boost economic growth, enhance productivity, and improve quality of life. Zoho is committed to supporting these ambitious goals by providing intelligent, autonomous AI solutions that enable organisations to stay ahead of the curve and lead in a rapidly evolving technological landscape.' Zoho and ManageEngine will preview pre-built, task-specific Zia Agents, designed to deploy across Zoho's extensive portfolio of over 100 products in the coming weeks. These intelligent agents are crafted to optimise key business functions, with initial offerings including solutions for Account Management, Sales Development, HR, Customer Support, IT Help Desk, and Sales Coaching. Zoho's Zia Agent Studio provides a flexible platform for building custom, autonomous agents that meet specific business needs. Users can leverage a wide range of pre-built Zia Skills, tools from Zoho's ecosystem, unified data platform access, and various language models to create agents for specific functions (such as Sales Development or email support) or cross-functional agents (like RFP or loan approval agents). These agents can be deployed across any Zoho application and accessed through Ask Zia, with plans for integration into third-party applications in the future. Zia Agent Studio also supports combining complementary skill sets to create a single agent capable of handling multiple business tasks. This launch marks a major leap forward in Zoho's commitment to providing businesses with the tools they need to enhance productivity through customisable, AI-powered solutions. Zoho's in-house AI technology has evolved over the past decade, from proactive and prescriptive AI to generative and now agentic AI. In 2015, Zoho introduced its first AI offering, Zia, which enabled intelligent, contextual actions across the company's suite of applications. In 2018, Zoho expanded this offering with Ask Zia, a system-wide conversational assistant designed to help employees work smarter and accomplish tasks more efficiently. Ask Zia is powered by Zoho's unified data platform and is contextually embedded across all Zoho applications. With these innovations, Zoho is redefining how businesses can leverage AI to enhance efficiency, decision-making, and overall productivity. This announcement follows record growth for Zoho Corporation, which onboarded 110,000 new customers globally in 2024. With over 850,000 customers globally in diverse industries, using a range of tools across Zoho and ManageEngine, Zoho Corporation's AI solutions are informed by a vast range of functional data. This is a core differentiator for the company, putting it in a unique position to serve businesses with cutting-edge technology. MENA region remains one of Zoho's fastest-growing region worldwide. -Ends- About Zoho With 55+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back-office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the world's most prolific technology companies. More than 80 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses. Zoho respects user privacy and does not have an ad-revenue model in any part of its business, including its free products. The company is privately held and is headquartered in Chennai, India. Additional offices are in the United States, India, Japan, China, Canada, Singapore, Mexico, Australia, the Netherlands, Brazil, Saudi Arabia and the United Arab Emirates. For more information, please visit . For media queries, please contact: Pradyuth Ramkishore Watermelon Communications Dubai, U.A.E. Email: pradyuth@
