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Economic Times
4 days ago
- Business
- Economic Times
AI to replace CEOs? Tech bosses test the waters with digital twins
ETtech Klarna CEO Sebastian Siemiatkowsk's AI avatar With AI becoming deeply embedded across industries, some tech leaders are pushing the boundaries — by letting digital avatars take their place during company earnings calls. Klarna CEO Sebastian Siemiatkowski and Zoom's Eric Yuan are among the first to experiment with AI versions of themselves for public-facing presentations. At Klarna, an AI-powered avatar of Siemiatkowski handled most of the fintech firm's recent earnings call — with only subtle giveaways, such as a slightly out-of-sync voice, hinting that it wasn't the real CEO. The fact became apparent when the avatar disclosed its AI identity. Soon after, Zoom's Yuan followed suit. His AI avatar delivered the opening remarks at the company's earnings call using Zoom Clips, its internal video tool.'I am proud to be among the first CEOs to use an avatar in an earnings call,' said the digital Yuan. 'It is just one example of how Zoom is pushing the boundaries of communication and collaboration. At the same time, we know trust and security are essential… We've built strong safeguards to prevent misuse, protect identity, and ensure avatars are used responsibly.' This move comes on the heels of a Harvard Business Review study published last September, which tested GPT-4o's performance in a simulated CEO role. The results: the AI outperformed human participants on most metrics — yet it was fired sooner. The AI failed during simulated market shocks, akin to the unpredictability of the Covid-19 pandemic. Human participants, mostly business students from top global universities, adopted more conservative strategies, avoided risky inventory, and emphasised flexibility and sustainable growth. GPT-4o, on the other hand, pursued aggressive expansion and quick wins — a strategy that fell apart when volatility struck. The study concluded:'Despite its impressive performance, AI cannot assume the full responsibility of a CEO in markets that serve humans. Instead, it can significantly improve the strategic planning process and help prevent costly mistakes.'In other words, the chaos and unpredictability of real-world markets — and the need to navigate human relationships — still make the CEO job uniquely human. At least for now.


Time of India
4 days ago
- Business
- Time of India
AI to replace CEOs? Tech bosses test the waters with digital twins
With AI becoming deeply embedded across industries, some tech leaders are pushing the boundaries — by letting digital avatars take their place during company earnings calls. Klarna CEO Sebastian Siemiatkowski and Zoom 's Eric Yuan are among the first to experiment with AI versions of themselves for public-facing presentations. At Klarna, an AI-powered avatar of Siemiatkowski handled most of the fintech firm's recent earnings call — with only subtle giveaways, such as a slightly out-of-sync voice, hinting that it wasn't the real CEO. The fact became apparent when the avatar disclosed its AI identity. Soon after, Zoom's Yuan followed suit. His AI avatar delivered the opening remarks at the company's earnings call using Zoom Clips, its internal video tool. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like 15 Most Beautiful Female Athletes in the World Click Here Undo 'I am proud to be among the first CEOs to use an avatar in an earnings call,' said the digital Yuan. 'It is just one example of how Zoom is pushing the boundaries of communication and collaboration. At the same time, we know trust and security are essential… We've built strong safeguards to prevent misuse, protect identity, and ensure avatars are used responsibly.' This move comes on the heels of a Harvard Business Review study published last September, which tested GPT-4o 's performance in a simulated CEO role. The results: the AI outperformed human participants on most metrics — yet it was fired sooner. Live Events The AI failed during simulated market shocks, akin to the unpredictability of the Covid-19 pandemic. Human participants, mostly business students from top global universities, adopted more conservative strategies, avoided risky inventory, and emphasised flexibility and sustainable growth. GPT-4o, on the other hand, pursued aggressive expansion and quick wins — a strategy that fell apart when volatility struck. Discover the stories of your interest Blockchain 5 Stories Cyber-safety 7 Stories Fintech 9 Stories E-comm 9 Stories ML 8 Stories Edtech 6 Stories The study concluded: 'Despite its impressive performance, AI cannot assume the full responsibility of a CEO in markets that serve humans. Instead, it can significantly improve the strategic planning process and help prevent costly mistakes.' In other words, the chaos and unpredictability of real-world markets — and the need to navigate human relationships — still make the CEO job uniquely human. At least for now.


Mint
5 days ago
- Business
- Mint
From boardrooms to avatars: CEOs embrace AI for earnings calls
In a striking display of the growing influence of artificial intelligence in corporate communications, a number of high-profile chief executives have begun deploying AI-generated avatars to deliver their companies' quarterly results, according to a TechCrunch report. This week, Klarna and Zoom joined the ranks of firms experimenting with digital doubles, signalling a potential shift in how investors and analysts engage with corporate leadership, added the publication. You may be interested in Reportedly, the Swedish buy-now-pay-later giant Klarna premiered an 83-second video featuring an AI rendition of its co-founder and CEO, Sebastian Siemiatkowski, to unveil its Q1 2025 financial performance. Addressing viewers with the opening line, 'It's me, or rather, my AI avatar,' the digital Siemiatkowski guided audiences through the results. Klarna, which has been transparent about integrating AI into its operations, recently attributed part of its workforce reductions to efficiencies gained from machine-learning investments. During Zoom's Q1 2026 earnings call, CEO Eric Yuan introduced a new twist by presenting part of the report through a digital avatar created using the company's own AI Companion tool. 'I'm using our custom avatars for Zoom Clips with AI Companion to deliver my section of the earnings update,' announced the lifelike avatar. A subtle watermark indicated that the video segment had been generated using Zoom's AI technology. Yuan later joined the live Q&A session in person, where he shared his excitement about the virtual avatar and hinted that such AI-powered representations could soon play a larger role in business communications. These developments underscore an emerging trend among technology leaders keen to demonstrate their organisations' AI prowess not only in product development, but in high-visibility investor relations. As digital avatars mature, they may allow executives to attend multiple events simultaneously, ensure consistent messaging and even operate in different time zones without the need for physical presence — heralding a new era of 'digital twin' governance.


Time of India
5 days ago
- Business
- Time of India
When two tech CEOs used AI avatars during quarterly earnings calls
With artificial intelligence (AI) becoming a regular global presence, corporate communication is experiencing a notable shift. Two prominent tech CEOs, Eric Yuan of Zoom and Sebastian Siemiatkowski of Klarna, have recently utilised AI avatars to present during their respective quarterly earnings calls, highlighting a growing embrace of the technology within C-suites. Zoom CEO Eric Yuan deployed his custom AI avatar for initial remarks during a recent earnings call. The avatar was created using Zoom Clips, the company's asynchronous video creation tool. "I am proud to be among the first CEOs to use an avatar in an earnings call. It is just one example of how Zoom is pushing the boundaries of communication and collaboration," the avatar said. The company also underscored its commitment to trust and security, affirming that safeguards are in place to prevent misuse and protect user identity for AI-generated content. Similarly, Klarna CEO Sebastian Siemiatkowski's AI avatar presented highlights during the buy-now-pay-later firm's recent quarterly earnings. While the presentation from the AI avatar was largely human-like, subtle cues, such as infrequent blinking and minor voice synchronization discrepancies, indicated its artificial nature. Google co-founder used AI for appraisals Recently, Google co-founder Sergey Brin discussed the growing role of AI in management, particularly for top-level executives. Speaking on the 'All In' podcast, Brin detailed how he leveraged an AI tool to assist in managing the Gemini product team. Brin explained that the AI analysed extensive chat logs and conversations to simplify complex discussions, answering intricate queries based on the comprehensive data. He also revealed that he used AI utility in identifying a deserving candidate for an appraisal whom he had not personally recognized. "It actually picked out this young woman engineer who I didn't even notice, she wasn't very vocal. I talked to the manager, actually, and he was like, 'Yeah, you're right. Like she's been working really hard, did all these things'," Brin stated. AI Masterclass for Students. Upskill Young Ones Today!– Join Now
Yahoo
6 days ago
- Business
- Yahoo
After Klarna, Zoom's CEO also uses an AI avatar on quarterly call
CEOs are now so immersed in AI, they're sending their avatars to address quarterly earnings calls instead of themselves, at least partially. After the Klarna CEO's AI avatar appeared on an investor call earlier this week, Zoom CEO Eric Yuan followed suit, also using his avatar for initial comments. Yuan deployed his custom avatar via Zoom Clips, the company's asynchronous video creation tool. "I am proud to be among the first CEOs to use an avatar in an earnings call," he -- or rather his avatar -- said. "It is just one example of how Zoom is pushing the boundaries of communication and collaboration. At the same time, we know trust and security are essential. We take AI-generated content seriously and have built in strong safeguards to prevent misuse, protect user identity, and ensure avatars are used responsibly." Yuan has long advocated for using avatars in meetings and has previously said that the company aims to create digital twins of users. He's not alone in this vision; the CEO of AI-powered transcription service Otter is reportedly training his own avatar to share the workload. Meanwhile, Zoom said that it is making the custom avatar add-on feature available to all users this week.