Latest news with #ZubinChagpar
Channel Post MEA
02-05-2025
- Business
- Channel Post MEA
Microsoft Reimagines the Workforce Amid the Rise of Frontier Firms
Microsoft's fifth annual Work Trend Index (WTI) Report uncovers the emergence of a new kind of enterprise: the Frontier Firm. These businesses operate with intelligence on demand, leveraging hybrid human-agent teams to maximize efficiency and innovation. Conducted in partnership with LinkedIn, the report, titled ' 2025: The Year the Frontier Firm Is Born ', examines insights from 31,000 professionals across 31 countries, alongside LinkedIn Economic Graph data and trillions of aggregated signals from e-mails, meetings, and chats within Microsoft 365. The report found that AI has fundamentally altered the equation of workforce capacity. Intelligence is no longer restricted by headcount or expertise, and is now abundant, affordable, and scalable. As economic pressures mount, organizations must harness AI's potential to bridge the widening capacity gap between business demands and human limitations. Business leaders are increasingly turning to digital labor to enhance workforce capabilities, with 82% expecting to leverage AI-driven solutions within the next 12 to 18 months. Meanwhile, 53% of leaders say productivity must improve, yet 80% of employees and executives report lacking the time and energy to meet rising expectations. Workplace interruptions also remain a critical issue, as employees face disruptions ranging from e-mails and meetings to chats, making it harder to focus and deliver meaningful output. The report also noted that businesses are shifting from traditional hierarchical structures to more dynamic, outcome-driven work charts, where human-agent teams collaborate fluidly to achieve results at scale. This trend is evident as 46% of leaders indicate their organizations are fully automating workflows with AI agents, particularly in customer service, marketing, and product development. As human-agent teams become the norm, organizations must determine the optimal balance between automation and human oversight. Leaders are beginning to assess their human-agent ratio, asking critical questions about when AI outperforms traditional methods, when customers prefer human interaction, and when decision-making requires accountability and human judgment. Lastly, this year's edition of the report spotlighted how more professionals are embracing AI agents as part of their roles, shifting towards a model where employees become agent bosses – individuals who build, delegate to, and manage AI tools to enhance productivity. Leaders anticipate that within five years, teams will be regularly training and managing AI agents as part of their responsibilities. However, a gap in AI adoption remains, as 67% of leaders report familiarity with AI agents, compared to only 40% of employees. Furthermore, 79% of leaders believe AI will accelerate their careers, yet only 67% of employees share that optimism, highlighting an urgent need for AI education and upskilling. Zubin Chagpar, Senior Director and Business Group Leader for Modern Work & Surface Devices at Microsoft CEMA, emphasized the shift underway, saying: 'The findings of this year's Work Trend Index make it clear that businesses must rethink how they harness AI to unlock their full potential. The rise of Frontier Firms demonstrates that leaders who strategically integrate AI-driven intelligence and empower human-agent teams will stay ahead in today's competitive landscape.' To explore the full findings of Microsoft's fifth annual Work Trend Index Report, click here . 0 0
Time of India
01-05-2025
- Business
- Time of India
AI driven ‘frontier firms' are redefining workforce structures, finds Microsoft's 2025 Work Trend Index
A new breed of organisations, dubbed 'frontier firms', is reshaping the global workforce by embedding artificial intelligence into everyday operations, according to Microsoft's 2025 Work Trend Index , conducted with LinkedIn. These firms rely on dynamic, hybrid teams where humans and AI agents collaborate to meet rising business demands, marking a clear shift from traditional hierarchical models. The report draws insights from over 31,000 professionals in 31 countries, combining LinkedIn labour market data and Microsoft 365 productivity signals. Its key finding: AI has made intelligence abundant and scalable, challenging the assumption that workforce capacity must expand linearly with headcount. Amid economic pressure, 82% of leaders plan to adopt AI solutions within 12–18 months. However, 53% believe productivity still needs to improve, while 80% of employees say they lack the energy and time to meet rising expectations, revealing a gap between business ambition and human bandwidth. Constant workplace interruptions from emails, meetings, and chats further erode employee focus. To close this gap, organisations are automating workflows, and 46% already deploy AI agents in customer service, marketing, and product development. These shifts are ushering in a new organisational model, where ' agent bosses ', employees who train and manage AI tools, become critical workforce actors. Yet, a readiness gap persists: 67% of leaders feel familiar with AI agents, compared to just 40% of employees. Microsoft's Zubin Chagpar notes that success hinges on how well companies empower their human-agent teams. 'Businesses must rethink how they harness AI to unlock their full potential,' he said, emphasising the growing need for AI literacy, training, and human oversight.
Tahawul Tech
30-04-2025
- Business
- Tahawul Tech
Microsoft Report reveals the rise of the Frontier Firm
As organisations worldwide navigate the next wave of workplace transformation, Microsoft's fifth annual Work Trend Index (WTI) Report uncovers the emergence of a new kind of enterprise: the Frontier Firm. These businesses operate with intelligence on demand, leveraging hybrid human-agent teams to maximize efficiency and innovation. Conducted in partnership with LinkedIn, the report, titled '2025: The Year the Frontier Firm Is Born', examines insights from 31,000 professionals across 31 countries, alongside LinkedIn Economic Graph data and trillions of aggregated signals from e-mails, meetings, and chats within Microsoft 365. The report found that AI has fundamentally altered the equation of workforce capacity. Intelligence is no longer restricted by headcount or expertise, and is now abundant, affordable, and scalable. As economic pressures mount, organisations must harness AI's potential to bridge the widening capacity gap between business demands and human limitations. Business leaders are increasingly turning to digital labour to enhance workforce capabilities, with 82% expecting to leverage AI-driven solutions within the next 12 to 18 months. Meanwhile, 53% of leaders say productivity must improve, yet 80% of employees and executives report lacking the time and energy to meet rising expectations. Workplace interruptions also remain a critical issue, as employees face disruptions ranging from e-mails and meetings to chats, making it harder to focus and deliver meaningful output. The report also noted that businesses are shifting from traditional hierarchical structures to more dynamic, outcome-driven work charts, where human-agent teams collaborate fluidly to achieve results at scale. This trend is evident as 46% of leaders indicate their organisations are fully automating workflows with AI agents, particularly in customer service, marketing, and product development. As human-agent teams become the norm, organisations must determine the optimal balance between automation and human oversight. Leaders are beginning to assess their human-agent ratio, asking critical questions about when AI outperforms traditional methods, when customers prefer human interaction, and when decision-making requires accountability and human judgment. Lastly, this year's edition of the report spotlighted how more professionals are embracing AI agents as part of their roles, shifting towards a model where employees become agent bosses – individuals who build, delegate to, and manage AI tools to enhance productivity. Leaders anticipate that within five years, teams will be regularly training and managing AI agents as part of their responsibilities. However, a gap in AI adoption remains, as 67% of leaders report familiarity with AI agents, compared to only 40% of employees. Furthermore, 79% of leaders believe AI will accelerate their careers, yet only 67% of employees share that optimism, highlighting an urgent need for AI education and upskilling. Zubin Chagpar, Senior Director and Business Group Leader for Modern Work & Surface Devices at Microsoft CEMA, emphasized the shift underway, saying: 'The findings of this year's Work Trend Index make it clear that businesses must rethink how they harness AI to unlock their full potential. The rise of Frontier Firms demonstrates that leaders who strategically integrate AI-driven intelligence and empower human-agent teams will stay ahead in today's competitive landscape'. To explore the full findings of Microsoft's fifth annual Work Trend Index Report, click here. Image Credit: Microsoft
Al Bawaba
30-04-2025
- Business
- Al Bawaba
Microsoft's 2025 Work Trend Index Report reveals the rise of the Frontier Firm, marking a new era of workforce dynamics
As organizations worldwide navigate the next wave of workplace transformation, Microsoft's fifth annual Work Trend Index (WTI) Report uncovers the emergence of a new kind of enterprise: the Frontier Firm. These businesses operate with intelligence on demand, leveraging hybrid human-agent teams to maximize efficiency and innovation. Conducted in partnership with LinkedIn, the report, titled "2025: The Year the Frontier Firm Is Born", examines insights from 31,000 professionals across 31 countries, alongside LinkedIn Economic Graph data and trillions of aggregated signals from e-mails, meetings, and chats within Microsoft 365. The report found that AI has fundamentally altered the equation of workforce capacity. Intelligence is no longer restricted by headcount or expertise, and is now abundant, affordable, and scalable. As economic pressures mount, organizations must harness AI's potential to bridge the widening capacity gap between business demands and human limitations. Business leaders are increasingly turning to digital labor to enhance workforce capabilities, with 82% expecting to leverage AI-driven solutions within the next 12 to 18 months. Meanwhile, 53% of leaders say productivity must improve, yet 80% of employees and executives report lacking the time and energy to meet rising expectations. Workplace interruptions also remain a critical issue, as employees face disruptions ranging from e-mails and meetings to chats, making it harder to focus and deliver meaningful output. The report also noted that businesses are shifting from traditional hierarchical structures to more dynamic, outcome-driven work charts, where human-agent teams collaborate fluidly to achieve results at scale. This trend is evident as 46% of leaders indicate their organizations are fully automating workflows with AI agents, particularly in customer service, marketing, and product development. As human-agent teams become the norm, organizations must determine the optimal balance between automation and human oversight. Leaders are beginning to assess their human-agent ratio, asking critical questions about when AI outperforms traditional methods, when customers prefer human interaction, and when decision-making requires accountability and human judgment. Lastly, this year's edition of the report spotlighted how more professionals are embracing AI agents as part of their roles, shifting towards a model where employees become agent bosses – individuals who build, delegate to, and manage AI tools to enhance productivity. Leaders anticipate that within five years, teams will be regularly training and managing AI agents as part of their responsibilities. However, a gap in AI adoption remains, as 67% of leaders report familiarity with AI agents, compared to only 40% of employees. Furthermore, 79% of leaders believe AI will accelerate their careers, yet only 67% of employees share that optimism, highlighting an urgent need for AI education and upskilling. Zubin Chagpar, Senior Director and Business Group Leader for Modern Work & Surface Devices at Microsoft CEMA, emphasized the shift underway, saying: 'The findings of this year's Work Trend Index make it clear that businesses must rethink how they harness AI to unlock their full potential. The rise of Frontier Firms demonstrates that leaders who strategically integrate AI-driven intelligence and empower human-agent teams will stay ahead in today's competitive landscape.' To explore the full findings of Microsoft's fifth annual Work Trend Index Report, click here.
TECHx
29-04-2025
- Business
- TECHx
Microsoft Work Trend Index Reveals Rise of AI-Driven Firms
Home » Tech Value Chain » Global Brands » Microsoft Work Trend Index Reveals Rise of AI-Driven Firms The latest Microsoft Work Trend Index highlights a major shift in how businesses operate. As AI transforms work, a new kind of company is emerging — the Frontier Firm. These companies use AI alongside human teams to boost productivity and stay competitive. The 2025 report, titled 'The Year the Frontier Firm Is Born' , was created with LinkedIn. It includes insights from 31,000 professionals in 31 countries. It also uses data from LinkedIn's Economic Graph and Microsoft 365 activity. AI is changing the rules of workforce capacity. Intelligence is no longer tied to headcount. It's now scalable, accessible, and cost-effective. As business demands grow, companies are relying more on AI to fill the gap. Key findings include: 82% of leaders plan to adopt AI-driven tools within 12–18 months. 53% say productivity must increase. 80% of employees and executives feel too drained to meet rising demands. Workplace interruptions remain common. Constant emails, meetings, and messages reduce focus and output. The report also shows that companies are moving away from traditional structures. Instead, they use flexible, result-focused teams. Many are automating tasks with AI agents. This trend is strongest in customer service, marketing, and product development. Already, 46% of leaders say their organizations are automating entire workflows. As AI becomes central to work, companies must find the right balance between automation and human input. They are asking: When does AI work better than traditional methods? When is human contact preferred? When does a decision need human judgment? Another shift is the rise of the 'agent boss.' These are employees who build, manage, and work with AI agents. Many leaders believe this will become the norm in five years. But there is a gap. While 67% of leaders know how to work with AI agents, only 40% of employees do. The optimism gap is also real. About 79% of leaders think AI will help their careers. Only 67% of employees agree. This shows the need for better training and awareness. Zubin Chagpar, Senior Director at Microsoft CEMA, said businesses must rethink their approach. AI and human-agent teams are key to staying ahead in today's fast-changing landscape. The Microsoft Work Trend Index shows that companies ready to embrace AI and empower employees will lead the next phase of workplace evolution.
