Latest news with #businessRecovery
Fast Company
5 days ago
- Business
- Fast Company
Is your business reputation currently under fire?
Going through a difficult experience like bankruptcy can damage a company's public profile initially, but acknowledging its shortcomings and creating a transparent action plan to turn the situation around also provides the business a unique opportunity to reinvent itself during the downtime. Forward-thinking leaders spend time reassessing their product offerings, customer service strategies, and market positioning to better align with current consumer expectations. Taking a proactive approach to get back into the public's good graces assures past and prospective stakeholders that the company is not only recovering from a bad season of missteps productively, but it's also evolving for future success. Below, 10 Fast Company Executive Board members each share an action step company leaders can take to restore confidence among former stakeholders and supporters after their recovery and reflection period. 1. BE RADICALLY TRANSPARENT THROUGHOUT THE JOURNEY. Company leaders should implement radical transparency about their journey through the financial crisis, restructuring process, and specific reforms instituted. Publicly acknowledging past mistakes while clearly communicating the concrete steps taken to prevent recurrence demonstrates accountability and signals a genuine transformation that previous stakeholders can trust. – Tarek El Ali, ZBIOME™ 2. CONTROL YOUR BRAND'S NARRATIVE. Use strategic reputation management to rebuild trust: Proactively publish positive news, optimize SEO with owned content, and engage stakeholders directly. Controlling the narrative online helps suppress negative articles and restore your brand's public image. – Scott Keever, Keever SEO 3. SHARE YOUR RENEWED COMMITMENT TO CUSTOMER EXCELLENCE. Just as we build system resilience by establishing data integrity checkpoints, leaders should rebuild their brands by implementing transparent recovery milestones, demonstrating their financial stability and renewed commitment to customer-focused excellence. Then, share these progress markers regularly with previous stakeholders and supporters to rebuild the brand's reputation and credibility. – Chongwei Chen, DataNumen Inc. 4. FOCUS ON HIGHLIGHTING YOUR INVESTMENT VALUE FOR THE FUTURE. Honestly express what you have learned. Don't explain or defend what happened or what you did. Create your business case for what's next and consider how creating that can bring value to stakeholders' investment in you and your plan. – Jay Steven Levin, WinThinking 5. OUTLINE YOUR ROAD TO RECOVERY AND RESTRUCTURE. Engage in transparent, consistent, and empathetic communication with previous stakeholders and supporters. This means openly acknowledging challenges the company faced, taking responsibility where necessary, and outlining the steps taken to recover, restructure, and ensure long-term stability. – Britton Bloch, Navy Federal Credit Union 6. ENSURE YOUR REBRAND ADDS TANGIBLE VALUE TO THE INDUSTRY. First, rebrand thoughtfully and ensure the information about the new leadership is clear and communicated across your website, marketing materials, and customer touchpoints. Consistency and clarity here build trust. Second, don't stop at the visuals—reinforce the rebrand with substance. Launch improved products or services that reflect the new direction. A fresh identity means little without tangible value behind it. – Al Sefati, Clarity Digital, LLC 7. PAY YOUR BILLS IMMEDIATELY. The number one thing leaders can do post-bankruptcy to rebuild brand trust and credibility is to pay everything immediately as the bills come in. It will take some time, but doing that will show vendors and customers that you have made positive changes. – Baruch Labunski, Rank Secure 8. COMMUNICATE YOUR WINS AND STRENGTHS. We help our clients with this every day. Don't run from it, but don't lead with it either. Make sure your wins and strengths are front and center online, so when people look you up, they see progress, not just the past. If it comes up, own it, but frame it as part of the journey. – Travis Schreiber, 9. EXPLAIN WHAT WORKED, WHAT DIDN'T, AND WHAT'S CHANGING.
Yahoo
27-05-2025
- Business
- Yahoo
Manchester diner to re-open in new location after crash repair complications
MANCHESTER, N.Y. (WROC) — It's been six weeks since a drunk driver smashed into a beloved diner in Manchester, immediately shutting down operations until the damage was fixed. Monday, the owner of Jack's Kitchen shared the news that he hopes to be back in business this summer with a few major changes. Drunk driver crashes into Manchester diner, causing closure Since the last time News 8 was on scene of Jack's Kitchen, the Farmington Fire Marshall added this 'Keep Out' sign to the front door of Jack's Kitchen. All while owner Jack Northrup thought repairs were going to start taking place to fix the damage that occurred. Now that it's been six weeks, Northrup told me he's had to make some difficult decisions. 'I figured I've hurry up and get back open for everybody around us,' Northrup told News 8 Monday. Northrup said since the car drove into his restaurant six weeks ago, he's been doing everything he can to get back in business. News 8's Gio Battaglia: What was that process kind of looking like? Jack's Kitchen Owner Jack Northrup: I can't really say it was my landlord's fault. I gotta feel like the insurance companies are pushing and pushing for what they want, and he's just kind of at their mercy, and I'm kind of just left in the dark about the whole thing. So at this point, I'm just gonna pack up and move on and hopefully reclaim what I had going. And just a mile and a half from it's original location, Jack and his staff will soon be able to return to doing what they love, when Jack's Kitchen moves into what was Molly Moochers at 19 West Main Street in Shortsville. 'It wasn't my first option,' Northrup said. 'I really didn't want to. I would rather stay where I was. Things be easier that way. But I have employees. I have to look out for people that in their community that really like our our breakfast and our lunches. So I figured I've got to hurry up and get back open for everybody around us.' And moving just about a three minute drive up the road, Northrup said his regular have told him they will follow wherever Jack's Kitchen is. 'I get a lot of people swinging by when they see me, like, they'll see me at one spot or the other, and they'll be like, 'What's going on? Are you alright? Is everything okay? You need some help? And you know, it's been interesting. People have been really, really trying to help out in any way they could,' Northrup said. And Northrup hopes to be up and running at this new location by the beginning of July. He asks his patrons to keep checking the Jack's Kitchen Facebook page. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
CNA
23-05-2025
- Automotive
- CNA
Nissan considers sale of headquarters in Yokohama, Nikkei says
TOKYO :Nissan Motor is considering selling its headquarters in Yokohama City as part of restructuring plans that include the closure of seven factories worldwide, the Nikkei daily reported on Friday. The headquarters' asset value is estimated at over 100 billion yen ($700 million), with proceeds potentially covering restructuring costs, the report said without citing sources. Nissan plans to use a "sale and leaseback" method, in which it would enter into a lease agreement with the buyer and continue to use the facility. Nissan said in its statement that the company is considering all possibilities for business recovery but it has nothing to announce at this time. ($1 = 143.2100 yen)
