Latest news with #cleaningfees
Independent Singapore
12-06-2025
- Independent Singapore
Tada driver calls police after drunk passenger vomits in car and refuses to pay cleaning fee
SINGAPORE: A Tada driver has lodged a police complaint after a passenger vomited in her vehicle and refused to pay for the cleaning charges incurred, despite the platform's guidelines requiring riders to compensate for such incidents. Speaking to Stomp, the driver said the incident took place in the early hours of May 31. She had picked up the passenger at 1.52am outside Forum The Shopping Mall on Orchard Road. The destination was Edgefield Plains in Punggol. Upon reaching the drop-off point, the passenger, who appeared intoxicated, allegedly vomited on the floor mat of the car. The driver shared photos with Stomp showing the mess left behind, as well as an image of the passenger seated on a bench at the Housing Board estate after the ride. 'I called the police on the spot,' the driver said, 'and two policemen attended to the case, but they were unable to get him to make the payment either.' According to the driver, she took the car for cleaning later that same day at a Caltex station along MacPherson Road. The professional cleaning cost her $70 — a significant loss compared to the $25.80 she had earned from the trip. On June 5, the driver filed a formal police report. The report read: 'Passenger was drunk and vomited in my car and refused to pay for the cleaning fees… Tada advised me to make a police report so that they can reimburse me for the cleaning fees.' She later shared a screenshot of an email she received from Tada on June 9, which stated: 'We understand that the passenger remains unresponsive despite the best efforts of Tada to recover the amount for the cleaning fee. However, in view of your support towards our platform, we would, on a goodwill basis, reimburse 50 per cent of the cleaning fee to you.' Expressing her frustration, the driver told Stomp, 'Police report made, but Tada can only reimburse 50 per cent of the cleaning fees.' According to the Tada Driver-Partners Community Guidelines, passengers are required to pay $70 if they cause permanent or semi-permanent stains or odours, such as from vomiting, that necessitate professional cleaning. The policy advises drivers to collect the fee directly or submit a cleaning receipt to Tada within 48 hours if the rider fails to pay. Tada would then attempt to recover the payment, during which the rider would be temporarily barred from making new bookings. In this case, the driver followed protocol, including providing a receipt and making a police report, but was still left to bear half the cleaning cost.
Yahoo
26-05-2025
- Business
- Yahoo
Someone Shared An Airbnb Checkout Chore List Saying, 'One More Reason Why Many Crappy Airbnb's Aren't Doing So Well This Year'
A recent post on X sparked discussion about the current state of Airbnb (NASDAQ:ABNB) that featured a detailed list of checkout chores shared by a guest. 'Here is one more reason why many crappy Airbnb's aren't doing so well this year,' the post read, alongside a list of checkout instructions that included tasks like starting the dishwasher, stripping sheets, placing towels in specific baskets, reattaching TV remotes with Velcro, and returning split air unit remotes to their Miss: Hasbro, MGM, and Skechers trust this AI marketing firm — Inspired by Uber and Airbnb – Deloitte's fastest-growing software company is transforming 7 billion smartphones into income-generating assets – On the other hand, Airbnb's first-quarter revenue increased 6% year-over-year to $2.27 billion, beating analyst estimates of $2.26 billion. So it seems that the company as a whole is doing just fine, even though people are complaining about their experiences. The post received a wide range of reactions, with a recurring theme: guests are tired of being asked to do housework while still paying cleaning fees as high as $350. 'No one wants to do all this AND pay a $350 cleaning fee. Get real,' one reply said. Another user echoed the sentiment: 'Please work for free during your stay AND pay for cleaning fees.' One comment joked, 'What I really want out of a vacation is going to a hotel but then getting fined $500 for not mowing the grass.' Trending: Maker of the $60,000 foldable home has 3 factory buildings, 600+ houses built, and big plans to solve housing — Some pushed back, saying the list wasn't that unreasonable. 'This particular list is reasonable and most of it comes with picking up after oneself and respecting a space one does not own,' one person wrote. A property manager from the Dominican Republic explained, 'In my opinion, these are reasonable requests from hosts. Cleaning up after some guests is challenging, so we request specific preparations before departure due to quick turnarounds for new guests.' But the original poster responded, 'The issue is, most of these in the [U.S.] charge a $350 cleaning fee to the guest on top of having a 20 bullet point list for things the guest needs to do.' Many say they've gone back to staying in hotels. 'Hotels are back in fashion for this exact reason. Are they more expensive? Sure. But you don't lift a finger and no additional fees,' one reply stated. 'Back to free breakfast, fresh sheets daily, and the AC so cold the coils freeze up,' another added. One person summed up the frustration: 'The cold hard truth for Airbnb hosts is if you want hotel rates you gotta provide hotel service.'Some hosts shared their approach to keeping things simple. 'We only tell guests to put used towels on the bathroom floor. That's it,' one said. Another added, 'I don't charge a cleaning fee and I ask guests to leave towels on the floor and that's it. Rarely does the place get left messy. I treat people like adults. The laundry list of chores is such a turnoff.' Another person suggested a better system: 'These instructions should be mandatory transparent before booking. No additional instructions with to-do lists allowed after booking.' Plenty of replies agreed Airbnb still makes sense—but only in certain scenarios. 'Airbnbs are cool for something that is 1+ month or 1+ week with a big group,' one person said. Another listed three use cases: big groups, unique stays, or rural areas with no hotels. But for regular travelers, the math no longer adds up. As one commenter put it, 'What makes these requests far from reasonable are the non-negotiable $350 cleaning charges tacked onto your bill.' Read Next: Invest where it hurts — and help millions heal:. Deloitte's fastest-growing software company partners with Amazon, Walmart & Target – Up Next: Transform your trading with Benzinga Edge's one-of-a-kind market trade ideas and tools. Click now to access unique insights that can set you ahead in today's competitive market. Get the latest stock analysis from Benzinga? This article Someone Shared An Airbnb Checkout Chore List Saying, 'One More Reason Why Many Crappy Airbnb's Aren't Doing So Well This Year' originally appeared on © 2025 Benzinga does not provide investment advice. All rights reserved.
