4 days ago
Locals rave about coffee shop after it gets top food hygiene rating
Locals have flooded social media with praise after Gregory's Coffee House on Caerleon Road was awarded a five-star food hygiene rating on April 9.
The Newport café, run by Sarah Gregory and her partner, received the highest possible rating from food safety officers.
The award recognises high standards in food handling, cleanliness, and safety management.
Since news of the achievement broke, regulars and first-time visitors alike have been eager to share their congratulations and personal experiences online.
Community support came thick and fast, with many customers taking to Facebook to say how much they enjoy the café.
One local said: "[They are] amazing warm people who run Gregory's.
"My son and I are frequent customers.
"Always spotlessly clean, with an amazing relaxed atmosphere."
Comments like these show just how much of an impact the coffee shop has had on its customers.
Another happy customer, Janet Evans, said she enjoyed bringing her family when visiting from further afield.
She said: "Congratulations both we have enjoyed coffee with my family when we came down from Manchester to see family in January."
It's clear Gregory's has become a favourite not just for locals, but for visitors to Newport as well.
The café's reputation for quality extends beyond its coffee.
Claire Arnold said: "Latte and toasted tea cake top notch and the butter is delicious."
Elizabeth Waters agreed, saying: "Amazing hot chocolate and cheesecakes are my fav[ourite] !! Staff are so welcoming and just a lovely place to go on the road !! Smashing it guys."
Many praised the welcoming staff, the relaxed atmosphere, and the high standard of food and drink.
Rachel Hales said: "Lovely mocha! Fair play guys. Smashing it."
Andrej Madaras added: "Highly recommend great coffee and cake!"
There were plenty of messages of support for the hard work put in by the owners.
Natalie Arr said: "Well done both! You've worked incredibly hard to make it so wonderful, you thoroughly deserve it."
Jo McWato echoed the sentiment: "We'd expect nothing less from you two grafters!
"Congratulations and well deserved."
The café's dog-friendly policy and community spirit also received special mention, with Deborah Williams describing it as "a beautiful coffee haven and dog friendly. Well done for receiving the recognition. You deserve the award."
Regulars and newcomers alike said they look forward to returning.
Jake Cullen said: "I look forward to visiting sometime!"
Meanwhile Emma Willsmere added: "I visit here often, a great place for coffee and cheesecake, well done!"
Sarah Gregory, speaking on behalf of the business, said: "We're absolutely thrilled to have received a 5-star food hygiene rating.
"As a small, local business, this means the world to us."
She added: "It's not just a reflection of our standards behind the scenes but also a message to our customers that we take cleanliness, food safety, and care seriously in everything we do."
With this top rating and strong community support, Gregory's Coffee House looks set to continue as a favourite spot for coffee lovers in Newport.
