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Phone Arena
21-05-2025
- Phone Arena
All telecom providers in Spain suffer from a widespread outage
Some weeks ago, all eyes were on Spain and Portugal: it was unbelievable that in 2025, two major European countries could experience a total power blackout for 18 hours. The outage affected millions, halted trains and flights, forced businesses to close, and much more. Now, Spain has been experiencing a widespread phone network failure and disrupted communications early Tuesday, disabling emergency lines in much of the country for several hours. The disruption affected all major telecom providers, including Movistar, Orange, Vodafone, Digimobil, and O2. According to the monitoring site DownDetector, the blackout began around 5 a.m., leaving customers unable to make phone calls, send or receive text messages, or access mobile of service loss quickly spread nationwide, with users in major cities such as Madrid, Barcelona, Malaga, Valencia, Seville, Murcia, and Bilbao describing total blackouts and signal loss. Internet issues were also widespread, adding to the impact. Millions were affected. | Image by PhoneArena Telefónica, one of Spain's largest telecom companies, stated that the outage resulted from planned maintenance work. The company explained that the network upgrade unexpectedly affected fixed communication services, including landlines and internet connections. Many users also found themselves unable to reach the national emergency number, 112. In response to the service disruption, emergency departments in Valencia, Aragón, and the Basque Country took to social media to share alternative mobile numbers for emergency contact. Authorities in Catalonia and Extremadura confirmed their 112 services were impacted but assured the public that backup systems had been implemented. In Andalusia, officials acknowledged a national issue with the emergency network, though they reported that service was gradually late morning, Telefónica announced that full service had been restored. Spain's minister for digital transformation, Óscar López, confirmed the resolution and expressed gratitude for the company's prompt response. He stated that authorities had been in contact with Telefónica from the outset and noted that the incident had been resolved entirely. With over 41 million users, Telefónica operates nearly all of Spain's landline infrastructure. DownDetector also recorded a sharp rise in outage reports early Tuesday across other major providers like Movistar, O2, and Orange.
Russia Today
20-05-2025
- Russia Today
Spain hit by telecom disruption weeks after major blackout
Spain has been hit by a widespread communications outage, just weeks after a major power blackout affected the entire Iberian Peninsula. The network failure occurred due to an update by the telecommunications company Telefonica, which disrupted emergency services, landlines, and internet. The outage, which began early Tuesday, affected regions including Madrid, Catalonia, Valencia, Andalusia, Aragon, and the Basque Country. In several areas, access to the 112 emergency hotline was interrupted, prompting the local authorities to provide alternative contact numbers for emergency services. Telefonica, Spain's largest telecom provider, confirmed that it did 'some network upgrade work which has affected some companies' fixed communication services (voice and internet).' The company said the affected systems were isolated and service teams were deployed to restore operations. According to Telefonica, the origin of these problems stemmed from the network upgrade work, and access to services was 'fully restored' by 12:30pm. The Ministry for Digital Transformation said it was in contact with Telefonica throughout the day and requested a detailed report on the incident. The disruption comes less than a month after a widespread power outage struck Spain and Portugal on April 28, affecting transport networks, telecommunications, and public infrastructure. The cause of the blackout is still under investigation, though preliminary assessments suggest a voltage anomaly led to automatic safety disconnections. On Tuesday, Spanish Energy Minister Sara Aagesen said Madrid found no evidence that the blackout was caused by a cyberattack on power generation control centers.
Reuters
20-05-2025
- Business
- Reuters
Telefonica's Spanish network update causes partial communications outage
MADRID, May 20 (Reuters) - Spanish telecom company Telefonica ( opens new tab said works to update its network had caused a communications outage of fixed phone and internet lines in some areas of Spain on Tuesday, three weeks after the country suffered a catastrophic power blackout. The company said in a brief statement its crews were working on reestablishing the service and the 112 Emergency lines were already back on in the affected areas after suffering disruptions since the early hours of Tuesday. The communications outage comes after a massive electricity blackout in Spain and Portugal on April 28, whose causes are yet to be determined. Telefonica is the second-largest operator in Spain after Orange's MasOrange, and other large providers' services were not affected. Telefonica's mobile service also appeared to work fine. According to the Downdetector monitoring website, the disruptions being reported were mostly about fixed-line internet services in the regions of Aragon, Valencia, Andalusia, Extremadura, the Basque Country and Navarra.
The Sun
20-05-2025
- General
- The Sun
Phone network down across Spain with emergency services out of contact just weeks after national blackout caused chaos
A PHONE network is down across Spain with emergency services out of contact just weeks after a national blackout caused chaos. Problems with the national communications network Telefonica are affecting corporate landline networks and data services, with some emergency services having to set up alternative numbers. 1 The Valencian Community's 112 call center first reported the outage at 8:15am local time, with the issue now affecting the Basque Country, Andalusia, Extremadura, and Aragon. The exact cause of the devastating outage has not yet been specified, with work underway to restore normal service. .
