Latest news with #courier
Yahoo
4 days ago
- Business
- Yahoo
Woman Accidentally Sends Online Order to Her Old Address. Despite Photo Evidence, the New Homeowner Denies Receiving It
A Mumsnet user shared that she accidentally used the incorrect delivery address for a recent online shopping order The woman claimed the workout clothes she bought got delivered to her old address, according to a delivery photo She confronted the new homeowner at the address, who denied receiving the packageA little retail therapy turned into a big headache for one shopper. Taking to the community forum Mumsnet, one woman explained that she ordered workout clothes from an online store but 'stupidly' set her delivery location to her old address. Once the package was delivered, she went to pick it up and had a confrontation with the new homeowner. 'Yes, I know it's annoying and stupid, so I don't need that lecture,' she admitted of her delivery mishap. 'Once I clocked what had happened, I went over to collect it a couple of days later.' 'The woman who bought the house off me completely denies having received it, despite the courier's photo showing it being accepted at the front door,' she continued. 'I can see two sets of children's feet at the door, and I recognize the doorstep since I lived there for nearly 20 years.' The woman then detailed how she approached the homeowner. 'I did not shout or accuse, I was very polite, I said I was 'puzzled' and that there must have been some sort of confusion, but she was adamant she hadn't had it,' the shopper said. 'It was a shoebox-sized parcel so not massive to store and not easy to lose either.' 'Do you clever lot have any idea if there's anything I can do?' she asked the forum, before jokingly quipping, 'I half expected her to come to the door wearing my gym gear.' Fellow Mumsnet users offered varying takes on what to do next. is now available in the Apple App Store! Download it now for the most binge-worthy celeb content, exclusive video clips, astrology updates and more! 'I would go through the delivery company or clothing company and say you never received it,' one person suggested. 'We had this happen with a parcel recently and we did get a refund eventually.' Another reader called the situation 'annoying' and commented, 'It's $27 so I would just kick myself for being careless and write it off.' Read the original article on People
Daily Mail
27-05-2025
- General
- Daily Mail
Moment Iceland delivery driver drives off with furious customer on his bonnet after explosive row over him urinating on his bins
This is the moment an Iceland delivery driver drove off with a furious customer on his bonnet after an explosive row sparked by him urinating on his bins. Josh Weaver, 27, claimed the courier became 'aggressive' when he confronted him for taking a toilet break next to the rubbish area of his block of flats. Mr Weaver said he was 'disgusted' and 'shocked' after spotting the brazen act and went over to the Iceland vehicle to confront the driver. But he claimed the courier then got 'aggressive' and slammed him against the van. The customer then called the police, standing in front of the vehicle in Norwood, south London, to prevent the driver from leaving. But instead of staying put, the courier apparently entered the truck from the driver's side and leapt onto the driver's seat so he could move the van. He allegedly drove around 20 seconds before coming to a half when he nearly crashed. 'He's proceeded to drive into me. I got onto the bonnet. He's driving up the road, swerving,' Mr Weaver told The Sun. Afterwards, Mr Weaver - who had spent £50 on the shop - got off the bonnet before the driver sped off. It is not the first incident of alleged wrongdoing by delivery drivers. Last month, one courier was caught on camera walking away with a parcel - after taking a photo of it on a customer's doorstep to let her know it had 'arrived'. Melanie Hawkins was expecting two deliveries at her ex-boyfriend's address in Portsmouth. She said she had been waiting on goods from George at Asda, as well as a £60 package of clothing from Shein. After receiving confirmation from Evri, Melanie popped in to pick up her packages but noticed the parcel of clothes was missing. A delivery driver was spotted placing a cardboard box and one of the packages on the doorstep before snapping a pic Melanie was then even more shocked when she saw CCTV footage showing that her delivery driver wandered in with the goods, then taken off with one package in hand. In the video, the courier is seen bringing two parcels and a cardboard box through the front gate and up to the doorstep. He places the cardboard box on the doorstep and then briefly places one of the packages on the ground - taking a photograph of it for confirmation purposes. However, he is then seen picking up the package again, tucking it under his arm and walking away with it.
The Sun
26-05-2025
- The Sun
Moment Iceland delivery driver speeds off with customer on his BONNET after he was caught weeing on bins
AN Iceland delivery driver drove his van with a customer on the bonnet after a row over him urinating on his bins. Josh Weaver, 27, alleged the supermarket driver became "aggressive" when he confronted the courier for taking a wee break after dropping off his £50 shop. 4 4 4 He said he tried to throw punches and pushed him against the wall in Norwood, South London, last month. Mr Weaver then stood in front of the van to stop him driving off while he was on the phone to police. But the driver is said to have got into the van from the passenger side, and then jumped over to the driver's seat and moved the van. He is said to have driven for around 20 seconds, swerving in the road, before he stopped when he nearly crashed. Josh took that opportunity to get off the bonnet. Video shows the moment the driver sped off. Josh said it was "disgusting" that the driver was urinating in the block of flats' shared bin area, adding: "It's more the shock. Why wouldn't you ask to go? You're a human being, I'm not going to say no. "I started walking back to where the van was. That's when he started coming back. "I stood in front of his drivers door. He started getting aggressive, trying to throw punches, slamming me up against the van." He continued: "he's walked around to the passenger side of the van and got in, and then he's proceeded to climb to the driver's side. While the police are on the phone, he's decided to drive. I'm in front of the van stopping him from leaving. "He's proceeded to drive into me. I got onto the bonnet. He's driving up the road, swerving. "He stopped because he nearly crashed." Iceland declined to comment. 4
CBS News
15-05-2025
- CBS News
Chicago couple gets refund for value of packages they say Uber courier stole
A Chicago couple has gotten a refund for the value of packages they say an Uber courier driver stole. Patrick De Haan said he used Uber's courier service to deliver some packages to UPS at the cost of $5 for four packages. The packages contained more than $1,000 worth of vintage handbags the De Haans were sending to their customers. De Haan said after the courier picked up the packages, his wife noticed in the app that he was driving in the opposite direction of the UPS store. She messaged the driver, who then canceled the job and ended all communications just minutes after leaving their house. The De Haan said they reached out to Uber, who told them the driver denied picking up the packages even though they had video of him doing so. De Haan said he provided the rideshare company with screenshots, a timeline and receipts, and even the video of the driver loading the packages into his car, all to no avail. And that point the couple reached out to CBS News Chicago for help. Thursday, De Haan took to to post that they had finally gotten their refund. "Uber update: After a LOT of back and forth, receipts, video evidence, the CBS News story, Uber Support told us they issued a check to cover the amount lost from the driver that stole our packages," he wrote. "It took a lot of work; but happy that they took responsibility." He added that he hadn't yet gotten the check, but was hoping it would arrive "in the next week or so." Please note: The above video is from a previous report.
Telegraph
14-05-2025
- Business
- Telegraph
Britain's worst-rated courier to handle one in four parcels after merger
Britain's least popular courier service is stepping up its challenge to Royal Mail after striking a deal that will see it deliver more than 1bn parcels every year. Evri, which ranked bottom in Ofcom's latest customer satisfaction survey, has struck a deal to combine with DHL's e-commerce business in the UK. The deal will expand Evri's operations to include over 30,000 couriers and van drivers with a fleet of 8,000 vehicles that will deliver more than 1bn parcels each year. That is up from 730m in the 2024 financial year and means Evri will handle a quarter of all UK parcels. Evri, which was bought by US investment giant Apollo for £2.7bn last year, will also deliver a further 1bn business letters as it moves into business mail for the first time. The merger brings together Britain's worst-rated courier with one of its best. Ofcom's latest report found that 39pc of Evri's customers were dissatisfied with the service they received. By contrast, just 17pc of DHL customers were dissatisfied, making it the joint second most popular courier behind Amazon. DHL will take a minority stake in the combined company, which will operate under the Evri brand. Evri is one of a number of specialist parcel delivery companies that have wrestled market share away from Royal Mail as the heavily-regulated postal service grapples with falling letter demand. The tie-up will mount a fresh challenge to Royal Mail just weeks after Czech billionaire Daniel Kretinsky completed a £3.6bn takeover. Mr Kretinsky, who also owns a major stake in Dutch postal operator PostNL, has pointed to parcels as the main area of growth and is expected to invest around £800m in the coming years by rolling out parcel lockers and undercutting rivals. The Czech tycoon has also made a series of promises to ease concerns about the postal service moving into foreign ownership for the first time in its 500-year history. These include protecting first-class letter deliveries on Saturdays and keeping Royal Mail in the UK. Evri said the deal will give it access to an expanded international network thanks to DHL's expertise in cross-border shipping, enabling faster transit times. The combined company will also have the UK's largest network of parcel lockers with 15,000 access points. Alex van Hoek, Evri's chairman and an Apollo partner, said: 'This is a tremendous milestone in Evri's journey, and we are delighted to welcome a global leader like DHL as a strategic partner and shareholder. By embracing technology and innovation, Evri has grown from strength to strength in a dynamic e-commerce market. Pablo Ciano, the chief executive of DHL eCommerce, said: 'By joining forces in the UK, we're creating a one-stop shop for all our customers' parcel needs here and giving them better delivery options from around the world.'
