Latest news with #engagementrings
New York Times
2 days ago
- Entertainment
- New York Times
The Jeweler to Reality TV Stars
Eagle-eyed Bravo viewers may know him as the man behind three different 'Vanderpump Rules' engagement rings, or as the beleaguered best friend of the disgraced reality TV villain Tom Sandoval. But when Kyle Chan started selling handmade jewelry at the Downtown Los Angeles Art Walk in 2010, he had no idea that he would one day parlay his small stall into a luxury jewelry business famous for its connection to the world of reality stars. Mr. Chan immigrated from Hong Kong to the United States when he was 13, and started making jewelry after taking a class in high school. 'I fell in love with it, but I just didn't have the money to continue, so I started all kinds of odd jobs,' Mr. Chan said in a phone interview. 'I was a waiter. I was working at an airline. I did hair and makeup.' Eventually, he scored a job at a small jewelry boutique, which he managed for seven years before moving into wholesale. Then, in the early 2010s, he met Kyle Richards, the longtime star of the Bravo reality show 'The Real Housewives of Beverly Hills.' It was then that his career really took off. 'She and her four daughters would always go to the Pasadena Rose Bowl Flea Market, so that's how I met her,' Mr. Chan said. 'She was very kind, and she would buy my jewelry, even though I would insist I'd give it to her for free. But she said, 'No, no, no, I'd like to buy it, I want to show support.'' Ms. Richards started wearing his pieces on the show, which premiered in October 2010, and posting about them to her millions of followers. When he graduated from making silver and gold-filled pieces into more luxury fare, she began carrying his designs at her since-shuttered Beverly Hills boutique, Kyle by Alene Too. Want all of The Times? Subscribe.
Forbes
3 days ago
- Business
- Forbes
Investors Called Her Business A 'Hobby.' She Built It To $100 Million
Olivia Landau started The Clear Cut as a blog to educate her friends and family. 'My mom always told me I would be a terrible entrepreneur," laughs The Clear Cut founder Olivia Landau. In our conversation on The Failure Factor podcast, she explained how she was told she'd be 'an amazing employee' and deterred from following in her parents' footsteps in the diamond industry. Today, with the support of neither of her parents—nor a single investor in Silicon Valley—the fourth-generation diamond expert has built The Clear Cut's revenue to $100 million. However, as is the case with most entrepreneurial triumphs, success didn't come without its share of doubt and struggles. Landau wasn't trying to become an entrepreneur. Her parents, seasoned veterans in the diamond industry, advised her against it entirely. "My parents had always told me to never get into the diamond and jewelry industry because it was dying and antiquated." She recalled during our conversation. Still, Landau was compelled to learn more about the precious stones. She enrolled at the GIA (Gemological Institute of America) to become a certified gemologist until she "figured out what she'd do afterwards.' Then, in 2016, Landau started The Clear Cut—initially an educational blog meant solely to help friends with their engagement ring purchase decisions. "This was just something fun that I did on the side to entertain myself." Something unexpected followed: strangers began contacting her, asking for custom designs. "It turned into this accidental side hustle where I looked up, and—after a year—I'd sold a million dollars of engagement rings through Instagram DMs." That's when Kyle Simon, Landau's then boyfriend, now husband and cofounder, entered the picture: Fresh out of Columbia Business School, he saw her million-dollar Instagram business and convinced her to think bigger. So the pair did what almost anyone with a capital-intensive business idea would do: they attempted to raise outside capital. The diamond company that blew up without venture capital Despite real traction and a clear demand, Landau and Simon were told their startup was not fundable. It was too niche, too personal, and too dependent on Landau herself. 'They said I couldn't be the face of the business,' she explained. 'We had to do more generic content and marketing," she said. Her personal brand wasn't the only element investors and mentors believed she had wrong. They all had the same prescription: personality quizzes, viral gimmicks, tech features. None of them had asked what her customers actually wanted. The most devastating feedback came from a founder Landau idolized. Over coffee, this successful entrepreneur likened The Clear Cut to her sister's travel agency. 'I don't think anyone will invest in this business,' they said. Landau left that meeting feeling crushed. She had actually talked to her customers. She knew they didn't want gimmicks—they wanted guidance. Landau and Simon were trying to make sense of a very real demand: smart, informed, modern couples wanted custom engagement rings without the absurd markup, gatekeeping, or outdated diamond industry antics. It was a real problem they could solve, but no one wanted to fund them. "We met with every single venture capital firm in New York and California. Every single person said that this is not scalable." Landau and Simon gave themselves a deadline to try to raise money, build something, and 'see what happens.' Well, what happened was months of gut-wrenching rejection. 'It was like a full-time job,' Landau recounts. "Most of the time, no one would get back to us." The breaking point came in an Italian town square. While on vacation with Simon's family, Landau finally exploded. "We had a blowout fight right there in public," she tells me. "I was like, when are you gonna realize this is a stupid idea? Let's just move on!" But Simon refused. "Give me a few more months," he pleaded. 'I promise it's gonna work out.' The Clear Cut started as an educational blog about diamonds. Instead of continuing with their strategy to raise capital from VCs, they entered Techstars, a tech accelerator that gave them $120,000. Together with $700,000 from angel investors and customers—many of whom had bought rings from them—they scraped together enough to move forward. 'It wasn't ideal, but I was like, Great, I'll get to own more equity in the business, and I'll have more control. And, I won't have a board of people that don't know what they're talking about telling me what to do. So it worked," she declared, smiling. Despite being underfunded, they were able to maintain the freedom to do things their way. 'We were intentionally doing everything extremely unscalably in the beginning,' she explained. This meant personally handling every customer interaction, manually sourcing each diamond, and managing orders one by one. Why do things the hard way? 'I don't believe in building technology to solve a problem [before fully understanding the problem],' said Landau. 'You have to 'do' the problem to build the proper solution.' By experiencing every pain point firsthand, they knew exactly what technology to build later—unlike competitors who built expensive features customers ultimately never wanted. Their instincts were right. The Clear Cut thrived because of its personalized service; it doubled revenue annually for four straight years, and when COVID-19 hit, traditional jewelry stores shuttered, while Landau's online positioning and high-touch model exploded. 'Now it's really funny, because we're seeing a lot of businesses try to put a face to their brand,' she shared with a grin. Today, The Clear Cut continues to grow profitably, staying true to the educational mission that sparked it all while expanding beyond engagement rings into fine jewelry. Their latest leap is Eunice, a proprietary AI engine launched in May. Unlike the personality quizzes and viral features investors once pushed them to build, Eunice solves real problems they discovered through years of manual work—predicting trends, tracking regional preferences, responding to cultural moments, and bringing pricing transparency to an opaque industry. The result? The Clear Cut achieved its strongest Q1 since 2022, despite industry-wide declines. When I asked if she had any regrets about her unconventional path, Landau didn't hesitate: "I don't think I regret anything." The takeaway? If you're building something that people don't 'get,' it could just mean you're early. Let them call it a hobby and go build it anyway. As Landau said in our interview, "What's the worst that can happen? It doesn't work out, and then you just do something else." Megan Bruneau, M.A. Psych is a therapist, executive coach, and the founder of Off The Field Executive & Personal Coaching. She hosts The Failure Factor podcast featuring conversations with entrepreneurs about the setbacks that led to their success. Listen to her episode with The Clear Cut cofounder Olivia Landau on Apple and Spotify.
Forbes
16-05-2025
- General
- Forbes
How To Clean A Diamond Ring, According To An Expert
Diamonds are a big investment, and they have strong sentimental value, so you want to make sure they're always at full shine potential. The best way to clean a diamond ring is to be purposeful, careful and consistent. Whether you're polishing your diamond engagement ring, wedding band or cocktail ring, there are specific rules to follow. We spoke to Ali Galgano, jeweler and owner of Serpentine Jewels, for her expert tips on how to clean a diamond ring—and keep your precious stones safe and sparkling. For more on diamonds and where to get them, check out our stories on the best places to buy engagement rings, the best place to buy diamonds, the best online jewelry stores and the best lab-grown diamonds. 'The safest and most effective way to clean a diamond ring is with a simple solution of warm water and a gentle, ammonia-free dish soap,' Galgano says. In a small bowl, mix one to two drops of a gentle soap, like Dawn, with warm tap water. Use a soft-bristled toothbrush to gently brush your diamond, paying careful attention to cleaning around the setting and on the underside of the stone if the setting allows. (Pro tip: It sounds obvious, but never clean your ring over an open drain.) Another option is to purchase a dedicated cleaning system. 'The Juli Brush uses gentle, fine bristles and a specially formulated cleaner that's safe for diamonds, gold and most gemstones,' Galgano says. Or, if you're looking for an on-the-go jewelry cleaner for travel, we like the Bling Brush. If your diamond ring incorporates gemstones, it may require a different cleaning method. 'Diamonds are very durable—a 10 on the Mohs scale—but many gemstones are not,' Galgano says. 'If your ring includes other gemstones, like emeralds, opals, pearls or sapphires, extra caution is required. Porous or delicate stones like pearls, turquoise, opals or emeralds can be permanently damaged by ultrasonic cleaners, harsh chemicals and even prolonged soaking.' If you're not certain, consult a professional to be safe. While ultrasonic cleaners can be good for some pieces, 'they must be used carefully and avoided altogether if the piece has delicate or porous stones,' Galgano says. Ultrasonic cleaners can also dislodge stones if the ring's setting is compromised. Different metal settings require a specific approach too. Platinum and gold are durable, but they still require gentle cleaning with soft brushes and mild solutions, according to Galgano. 'Avoid abrasive cleaners, which can scratch or wear away the finish,' she says. 'White gold that's been rhodium-plated can lose its plating if scrubbed too hard, so if you're cleaning at home, be extra gentle.' For sterling silver, a silver polishing cloth can help restore shine without causing damage. When cleaning, you should never use bleach, acetone or chlorine-based cleaners, as they can severely damage the metal and weaken settings. Also avoid abrasive toothpaste or baking soda, as they can scratch the metal and dull the polish. The setting of your diamond ring can determine how you address dirt and grime. 'Prong settings tend to trap dirt easily around the base of the stone, so they need extra attention with a soft brush,' Galgano says. 'Bezel settings are more enclosed and protect the stone better but can also trap grime underneath. A soaking method is ideal for these.' Even the sparkliest diamonds can look dull quickly, depending on your habits. 'At home, you should aim to give your ring a gentle cleaning every one to two weeks if you wear it daily,' Galgano says. Ideally, you should take off your diamond ring for things like workouts and when applying lotion, but if not, you may need to clean it more frequently. How to know when to refresh your ring: If it's looking cloudy or less brilliant, it feels gritty to the touch or there's visible buildup around the setting, it's time to clean it, Galgano says. Just as you would get a checkup at the dentist, it's best to bring your ring to a trusted jeweler every six months or so for a professional cleaning and inspection. 'Not only does a jeweler use specialized tools to clean more deeply and safely, but they'll also check the security of the setting, preventing loss or damage before it happens,' Galgano says.
