Latest news with #foodpanda
The Sun
2 days ago
- Business
- The Sun
foodpanda Malaysia aims to boost vendor onboarding by 50% this year
KUALA LUMPUR: foodpanda Malaysia is looking to increase vendor onboarding by 50% this year as price competition intensifies in the consumer space. Managing director Tan Ming Luk said the company has doubled its investments to grow the business development team to support the increase in vendor partnerships. 'We're onboarding 50% more vendors month-to-month this year compared to last year. What's different this year is our pace, we're no longer growing gradually. We're accelerating,' he told reporters at a media lunch today. Tan said the goal is for customers to find not only the food they want, but also essential items such as groceries when they open the app. 'That's why this part of the business never stops. We're constantly acquiring new vendors to join the platform,' he said. On the expanded SST that is set to kick in on July 1 with 5%-10% sales tax on selected, non-essential goods, Tan doesn't think the SST expansion will have a major impact, at least not in the short term. 'Our performance reflects broader trends in the offline food industry, which is expanding. Since Covid, we've noticed that food prices have gone up across the board. But despite the price increases, our business has continued to grow.' Tan shared that consumer spending activity on the platform remains strong. 'The average transaction value and order frequency have increased slightly – 5% to 6% – so we're seeing people spend more,' he said. He attributed this to a wider variety of cuisines and more attractive promotions available on the platform compared to last year. 'That could be a factor as well,' he added. Tan said affordability, vendor growth, and customer experience are foodpanda's three main focuses for 2025. 'Since we operate in a platform business, customers will always compare prices, so we need our vendors to run attractive campaigns and promotions. We have to make sure our prices remain very competitive.' Foodpanda is strengthening customer experience by integrating AI to power personalised recommendations and search results based on user behaviour. 'Every time you open the app, you may notice the carousel looks different. That's the AI at work, adapting to your preferences and behaviour.' On the logistics side, Tan said AI is used to optimise delivery routes based on traffic, weather, and restaurant-specific preparation times. 'For instance, a McDonald's outlet in Nu Sentral may need 10 minutes to prepare an order, while one in Mid Valley may need 15. So we optimise down to the outlet level, not just by brand.' Tan shared its quick commerce business (supermarkets, pharmacies, retail partners) now contributes around 20% of foodpanda's overall business. 'For this year, we have 26 Panda Mart locations, and we're not expanding further. Panda Mart is our own brand, but instead of adding more outlets, we're focused on growing the business by expanding our product assortment,' he said. 'Currently, we carry about 3,000 items, and we're aiming to increase that to 5,000. We're identifying gaps by analysing platform search history. 'For instance, if many users search for 'dental soap' and we don't have it, we'll add it. That's how we use data to support growth.' Tan said its prices tend to be slightly higher than large grocery players such as Lotus's because they have the scale to offer better margins. 'We're working to keep our prices competitive. This is also why food-panda launched our own white-label house brand.' 'We've invested heavily in R&D to create affordable versions of frequently ordered items like soaps, wipes, and snacks, making everyday essentials more accessible to our customers.'
Independent Singapore
2 days ago
- General
- Independent Singapore
No space to walk: Sengkang pedestrians caught between e-bikes and safety
SINGAPORE: At first glance, Singapore's islandwide cycling path network was initially designed to ease congestion, promote active mobility, and support the nation's 'city in nature' ambitions. But on the ground, some residents say the reality is far messier. At a busy intersection between Sengkang General Hospital and the MRT/bus interchange, commuters are grappling with a recurring challenge — food delivery riders parking their bicycles across pedestrian walkways, blocking access and pushing foot traffic into cycling lanes, a move some call not just inconvenient, but outright dangerous. Bottlenecks on the sidewalk 'Their behaviour is so ' selfish and inconsiderate .'' said W Jia Man, a resident who posted about the issue on a complaints forum on Facebook. 'These riders park their bikes horizontally, taking up the entire pedestrian path. People have no choice but to walk on the cycling path.' The problem intensifies on rainy days, when sheltered paths become even more vital, especially for the elderly, hospital patients, or families with young children. Instead, they are forced to navigate exposed bike lanes, often while cyclists speed past. 'Even if it's raining, riders should park at the side,' Jia Man added, 'not block the entire sheltered path.' The pressure on delivery riders Delivery riders — especially those with Grab, Deliveroo, and foodpanda — have become essential to Singapore's urban rhythm. But their growing presence has raised fresh questions about how gig work intersects with public space. While residents like Jia Man point to inconsiderate behaviour, others acknowledge that riders face immense pressure: tight delivery windows, algorithm-based ratings, and limited rest areas. 'You can say delivery work is tough and tiring,' Jia Man wrote, 'but that's no excuse for that behaviour.' In high-traffic areas like Sengkang, the issue has become systemic, not just behavioural. At any hour, visitors will find parked bicycles, e-scooters, and even motorbikes clustered around MRT exits — some double-parked, others abandoned in pedestrian zones. To fine or not to fine? Under the Active Mobility Act, the Land Transport Authority (LTA) can issue fines for improper parking and unsafe riding. While intended as a deterrent, such penalties are increasingly controversial. Many riders operate as gig workers. A single fine, sometimes issued for a short stop to drop off food, can wipe out a day's earnings. For some, it's the difference between bringing home groceries or going without. This dilemma raises a difficult question: How do we enforce public order without disproportionately punishing those at the bottom of the economic chain? Towards shared responsibility Potentially through a mix of enforcement and empathy, including: More designated parking bays near MRT exits, hospitals, and food clusters App-based nudges for riders to use proper parking areas before order completion Public awareness campaigns for both riders and pedestrians Cycling paths and walkways can only work if they're designed with all users in mind — and if those users see themselves as part of a shared space. Can the paths truly be shared? The tensions in Sengkang reflect a broader national test: Can Singapore build a mobility ecosystem that works for pedestrians, cyclists, and riders alike? One that is not only fast and efficient, but fair and safe? If left unresolved, these daily frustrations may quietly erode public support for active mobility initiatives. Because when walkways become obstacle courses, and bike lanes feel like battlegrounds, the shared dream of a sustainable, walkable city starts to break down. As more voices speak up, the path forward may depend less on penalties and more on empathy, design, and a renewed culture of shared space.
Malay Mail
2 days ago
- Business
- Malay Mail
Leonhart Coffee Collaborates With Foodpanda Malaysia in Powering Riders To Boost Deliveries And Improve Livelihoods
KUALA LUMPUR, MALAYSIA - Media OutReach Newswire - 10 June 2025 - Stuck in traffic under the scorching sun, and unpredictable weather — this is the daily reality for thousands of food delivery partners across Malaysia. In an effort to power delivery riders and support their livelihoods, Leonhart Coffee — a European high-energy coffee brand — has teamed up with foodpanda Malaysia to distribute its signature beverages, Leonhart High Caffeine Coffee Mix and High Caffeine Hot Chocolate, to foodpanda delivery in conjunction with foodpanda's Bag Exchange programme at foodpanda Riders Hub in Southgate Commercial Centre, Kuala Lumpur, the initiative is designed to help them stay energised and alert on the job — enabling them to boost deliveries, maximise earning potential, and maintain peak performance despite the long and demanding to Mr. S. Allan, founder of Leonhart Coffee, food delivery riders are the engine of the food delivery ecosystem — consistently pushing through their shifts, traffic, and uncertain weather conditions to deliver orders. He added that the initiative reflects Leonhart's mission to equip riders with the energy and mental clarity needed to take charge of their day and deliver at their best."At Leonhart, we believe mastering your day starts with more than just a caffeine kick — it's about stamina, spirit, and showing up for what matters. Our beverages are formulated with the energising power of caffeine and the calming benefits of Ashwagandha. Unlike other energy drinks, Leonhart's beverage provides a sustained boost of energy without the jitters or caffeine crash to energise and refresh, helping riders stay alert and focused throughout their busy shifts," explained Mr Saran, Director of Operations, foodpanda Malaysia, who was present during the handover ceremony of Leonhart Coffee packs, expressed his gratitude towards Leonhart Coffee's meaningful initiative that supports the riders' well-being and safety."We are grateful for the collaboration with Leonhart Coffee. As part of our panda heart initiative, we are always looking for partners that can support us to uplift and support ourdelivery partners. We recognise the important role our delivery partners play in the ecosystem and it is our responsibility to ensure that they thrive in their roles. We hope that they feel valued, supported and empowered so they feel good about working with us. We hope that this partnership will give the riders a boost to operate confidently while carrying out their shift," added began as an initiative to celebrate and uplift foodpanda riders also revealed the inspiring faces and stories behind the helmets — individuals from all walks of life, each navigating their own unique journeys. While the nature of the job comes with its challenges, including staying vigilant on the road, many riders shared that alertness is key to ensuring their safety. Above all, each story reflects a spirit of resilience — of adapting, persevering, and moving forward with Muhammad Azril, being a rider is a choice rooted in love and responsibility — one that allows him to support his growing family while enjoying the flexibility he once sought after leaving his job as a personal driver. While long hours and time on the road come with their share of challenges, Azril has embraced the journey with resilience, adapting to his new role and pressing forward with determination each day."There are days when I get home at 11pm and start again the next day by 7am," shared Muhammad. "It can be tiring, but I do it because my family depends on me." After trying Leonhart, Azril noticed a difference. "I felt more alert and energised. The bold taste gave me the boost I needed to keep going throughout the day," he lorry driver Vasanth Kumar has been part of the foodpanda family for eight years, taking on the role to supplement his income and enjoy more quality time with his loved ones. Each day, he delivers more than 40 orders — a responsibility he embraces as part of his commitment to building a better future for his family while maintaining a healthy work-life balance."The road can be unpredictable, but I keep going because my family depends on me — and this job gives me the flexibility to be present for them," shared Vasanth. "To stay sharp during long hours, I'll sometimes grab a cup of coffee. Leonhart's rich taste really helps keep me energised."At 28, Ye Junhong made a bold move — leaving behind the high-pressure world of sales to embrace a more flexible and independent path as a foodpanda rider. Today, he works about eight hours a day, taking short breaks to stay refreshed and focused on the road."When you're riding, staying alert is everything," he shared. "It's important to be fully present, especially on busy roads." Junhong is eager to try Leonhart's beverage, appreciating that it offers both a strong boost and a calming effect — helping him stay you're on the road, at the desk, or chasing your goals — Leonhart is here to fuel your everyday hustle, representing its fundamental philosophy: Master Your Day. Priced at RM16.97, the Leonhart High Caffeine Coffee Mix (15 sticks X 18g) and High Caffeine Hot Chocolate (15 sticks X 18g) are available at selected supermarkets such as Aeon, Isetan, and Lulu, as well as e-commerce stores including , and TikTok Hashtag: #PandaRidersFueledByLeonhart #HantarLajuTakLesuDgnLeonhart #FoodpandaxLeonhart #leonhart #leonhartmasteryourday The issuer is solely responsible for the content of this announcement. About Leonhart Leonhart Coffee is a bold, high-energy beverage brand from Europe, offering premium coffee and rich hot chocolate made with Vietnamese beans. With a bold flavour and carefully formulated ingredients, Leonhart aims to fuel individuals with the clarity, focus, and stamina needed to power through their day. Whether it's for early mornings, long shifts, or late-night grinds, Leonhart is more than just a drink — it's a companion for those chasing their goals with purpose and passion.
Zawya
2 days ago
- Business
- Zawya
Leonhart Coffee Collaborates With Foodpanda Malaysia in Powering Riders To Boost Deliveries And Improve Livelihoods
Asia Press Release KUALA LUMPUR, MALAYSIA - Media OutReach Newswire - 10 June 2025 - Stuck in traffic under the scorching sun, and unpredictable weather — this is the daily reality for thousands of food delivery partners across Malaysia. In an effort to power delivery riders and support their livelihoods, Leonhart Coffee — a European high-energy coffee brand — has teamed up with foodpanda Malaysia to distribute its signature beverages, Leonhart High Caffeine Coffee Mix and High Caffeine Hot Chocolate, to foodpanda delivery partners. Held in conjunction with foodpanda's Bag Exchange programme at foodpanda Riders Hub in Southgate Commercial Centre, Kuala Lumpur, the initiative is designed to help them stay energised and alert on the job — enabling them to boost deliveries, maximise earning potential, and maintain peak performance despite the long and demanding shifts. According to Mr. S. Allan, founder of Leonhart Coffee, food delivery riders are the engine of the food delivery ecosystem — consistently pushing through their shifts, traffic, and uncertain weather conditions to deliver orders. He added that the initiative reflects Leonhart's mission to equip riders with the energy and mental clarity needed to take charge of their day and deliver at their best. "At Leonhart, we believe mastering your day starts with more than just a caffeine kick — it's about stamina, spirit, and showing up for what matters. Our beverages are formulated with the energising power of caffeine and the calming benefits of Ashwagandha. Unlike other energy drinks, Leonhart's beverage provides a sustained boost of energy without the jitters or caffeine crash to energise and refresh, helping riders stay alert and focused throughout their busy shifts," explained Mr Allan. Shubham Saran, Director of Operations, foodpanda Malaysia, who was present during the handover ceremony of Leonhart Coffee packs, expressed his gratitude towards Leonhart Coffee's meaningful initiative that supports the riders' well-being and safety. "We are grateful for the collaboration with Leonhart Coffee. As part of our panda heart initiative, we are always looking for partners that can support us to uplift and support our delivery partners. We recognise the important role our delivery partners play in the ecosystem and it is our responsibility to ensure that they thrive in their roles. We hope that they feel valued, supported and empowered so they feel good about working with us. We hope that this partnership will give the riders a boost to operate confidently while carrying out their shift," added Saran. What began as an initiative to celebrate and uplift foodpanda riders also revealed the inspiring faces and stories behind the helmets — individuals from all walks of life, each navigating their own unique journeys. While the nature of the job comes with its challenges, including staying vigilant on the road, many riders shared that alertness is key to ensuring their safety. Above all, each story reflects a spirit of resilience — of adapting, persevering, and moving forward with determination. For Muhammad Azril, being a rider is a choice rooted in love and responsibility — one that allows him to support his growing family while enjoying the flexibility he once sought after leaving his job as a personal driver. While long hours and time on the road come with their share of challenges, Azril has embraced the journey with resilience, adapting to his new role and pressing forward with determination each day. "There are days when I get home at 11pm and start again the next day by 7am," shared Muhammad. "It can be tiring, but I do it because my family depends on me." After trying Leonhart, Azril noticed a difference. "I felt more alert and energised. The bold taste gave me the boost I needed to keep going throughout the day," he said. Former lorry driver Vasanth Kumar has been part of the foodpanda family for eight years, taking on the role to supplement his income and enjoy more quality time with his loved ones. Each day, he delivers more than 40 orders — a responsibility he embraces as part of his commitment to building a better future for his family while maintaining a healthy work-life balance. "The road can be unpredictable, but I keep going because my family depends on me — and this job gives me the flexibility to be present for them," shared Vasanth. "To stay sharp during long hours, I'll sometimes grab a cup of coffee. Leonhart's rich taste really helps keep me energised." At 28, Ye Junhong made a bold move — leaving behind the high-pressure world of sales to embrace a more flexible and independent path as a foodpanda rider. Today, he works about eight hours a day, taking short breaks to stay refreshed and focused on the road. "When you're riding, staying alert is everything," he shared. "It's important to be fully present, especially on busy roads." Junhong is eager to try Leonhart's beverage, appreciating that it offers both a strong boost and a calming effect — helping him stay focused. Whether you're on the road, at the desk, or chasing your goals — Leonhart is here to fuel your everyday hustle, representing its fundamental philosophy: Master Your Day. Priced at RM16.97, the Leonhart High Caffeine Coffee Mix (15 sticks X 18g) and High Caffeine Hot Chocolate (15 sticks X 18g) are available at selected supermarkets such as Aeon, Isetan, and Lulu, as well as e-commerce stores including and TikTok. Hashtag: #PandaRidersFueledByLeonhart #HantarLajuTakLesuDgnLeonhart #FoodpandaxLeonhart #leonhart #leonhartmasteryourday The issuer is solely responsible for the content of this announcement. About Leonhart Leonhart Coffee is a bold, high-energy beverage brand from Europe, offering premium coffee and rich hot chocolate made with Vietnamese beans. With a bold flavour and carefully formulated ingredients, Leonhart aims to fuel individuals with the clarity, focus, and stamina needed to power through their day. Whether it's for early mornings, long shifts, or late-night grinds, Leonhart is more than just a drink — it's a companion for those chasing their goals with purpose and passion. Leonhart Coffee Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an 'as is' and 'as available' basis and has not been edited in any way. 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Independent Singapore
15-05-2025
- Independent Singapore
M'sia-registered motorbike spotted making Grab and foodpanda deliveries in Newton area
Photos taken from SRX Property and IG/@foodpandasg SINGAPORE: A Malaysian-registered motorcycle seen making food deliveries for Grab and foodpanda at a Balmoral Road condominium has stirred concerns among residents, raising fresh questions about illegal foreign food delivery riders operating in Singapore. The incident, which occurred on May 4 at around 7 p.m., was captured on video and shared with citizen journalism site Stomp by several condo residents. 'I'm submitting this video on behalf of a food delivery rider who captured it,' said one resident, 'The video shows a Malaysian motorcycle carrying Grabfood and foodpanda food delivery orders.' She added, 'We believe the Malaysian motorcyclist was delivering those food orders and thus was doing something illegal.' The sighting has reignited worries about foreigners without valid work passes taking up gig work in Singapore's tightly regulated labour market. Concerns over such practices were previously raised in Parliament in October 2024. In response to a parliamentary question, the Ministry of Manpower (MOM) had said it was aware of the issue and had been working with food delivery platforms to tackle the problem. 'MOM has worked with food delivery platform operators to advise riders against allowing foreigners to use or share their food delivery accounts,' the ministry said in a written reply. The ministry added that platform operators have been urged to enhance their account verification processes to prevent misuse by unauthorised parties. 'Working through platform operators is more effective and efficient than conducting proactive inspection, given the decentralised and mobile nature of food delivery work,' the MOM said. Between January and June 2024, MOM received 14 complaints related to suspected illegal foreign riders. Of those, only one case resulted in enforcement action, with the remaining found to be unsubstantiated. Last November, four foreigners were charged with working illegally as food delivery riders without valid work passes. Under Singaporean law, such offences can result in fines of up to $20,000, imprisonment of up to two years, or both.
