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Techday NZ
23-05-2025
- Politics
- Techday NZ
NZ government agencies urged to adopt AI to fix records gap
A report from New Zealand's Chief Archivist has found significant non-compliance among government agencies with the Public Records Act 2005. The 2023/24 Annual Report, issued by Te Rua Mahara o te Kāwanatanga (Archives New Zealand), indicates that a substantial majority of government agencies are struggling to meet statutory requirements for recordkeeping. According to the report, two-thirds of surveyed agencies are categorised at early stages of maturity with only seven agencies achieving compliance levels of 50 percent or above. The report draws attention to enduring challenges such as reliance on manual processes, inadequate visibility of information, and insufficient integration between digital systems. These issues are exacerbated by a decrease in information governance capability, with the number of records team personnel falling by more than 15 percent over the last two years. Rachael Greaves, Chief Executive Officer at Castlepoint Systems, commented that the report data highlights systemic problems that have yet to be addressed. "Agencies are expected to meet increasing regulatory and ethical obligations, but are often left without the tools or resources to do so effectively. Automation is now essential to reduce risk, protect citizens, and uphold trust." The consequences of inadequate recordkeeping have been most pronounced for vulnerable groups, particularly those in State and faith-based care. The Annual Report states that these failings are a core concern in the ongoing Royal Commission of Inquiry into Abuse in Care, cautioning that recordkeeping gaps can impede efforts for redress and exacerbate harm for affected individuals. In response to these challenges, some New Zealand government agencies have turned to automated tools with the aim of boosting information transparency and meeting compliance obligations without increasing workloads. Central and regional agencies are reportedly implementing AI-based solutions to classify and manage records across disparate systems, which is contributing to more efficient and accountable public service operations. These emerging tools, including Castlepoint's AI platform, are in accordance with Archives New Zealand's published AI guidance and aid compliance with regulatory requirements such as the Temporary Care Records Protection Instruction. They are also being deployed to identify and administer sensitive records, including those concerning iwi, hapū, marae, and historic abuse in care. Castlepoint's technology, which carries Tier 2 information security endorsement from the New Zealand Government and ISO 27001 certification, is being used to integrate compliance processes into agencies' everyday operations, reducing the reliance on resource-heavy, standalone efforts. Greaves emphasised that the need for responsible information management goes beyond public agencies. "Any organisation that handles sensitive or regulated information needs to think seriously about how they manage and preserve records. The longer the gaps persist, the greater the risk of harm." The report signals a growing call within New Zealand's public sector for responsible adoption of automation and AI to address compliance weaknesses and safeguard public trust.


Scoop
21-05-2025
- Entertainment
- Scoop
Abuse In Care Survivors Campaign Wins Global Gold Award In London
Press Release – Stuff Abuse in Care – Shattering The Shadows, a Stuff Group content series directed by the survivor advisory group of the Royal Commission of Inquiry into Abuse in Care, won best Political Programme over entries from international organisations such as … A groundbreaking content series telling the stories of survivors of one of the country's most shameful periods has been awarded a Gold award at the global Native Advertising Awards in London. Abuse in Care – Shattering The Shadows, a Stuff Group content series directed by the survivor advisory group of the Royal Commission of Inquiry into Abuse in Care, won best Political Programme over entries from international organisations such as the EU. The campaign told the stories of just six of the estimated 200,000 children and young people who were abused while in the care of State and faith-based organisations between 1950 and 1999. With a focus on healing and hope, these heartwrenching accounts of lives devastated by abuse were created and curated by Stuff's Commercial Content team, led by Content Director Simon Smith. Tu Chapman, one of the Survivor Advisory Group Experts said the award was a wonderful acknowledgement of what was a very powerful content series. 'Our (survivors) fight for justice continues,' she said. 'Thank you to Stuff for elevating our voices.' Stuff Group's Commercial Content team also won two bronze awards on the night, for an innovative campaign for Triton Hearing, Get Amongst It, which prompted Kiwis to experience how loss feels through gamification and other channels, including print. Smith, who was in London to receive the awards, said the Shattering the Shadows acknowledgement was particularly poignant. 'We spend our days creating content that moves and engages our large audiences at Stuff and being able to do this for those who spoke out at the Royal Commission of Inquiry was very special,' he said. 'We strive always to create campaigns that resonate through storytelling in all its forms. Sometimes it is the beauty of carefully crafted words and images. Sometimes it is brand-new digital ways to connect. All of this was awarded at the Native Advertising Awards this year, among some of the largest and best media brands in the world.' About Stuff Group Proudly independent and New Zealand-owned, Stuff connects with around 3.4 million Kiwis every month across its major businesses, delivering quality news, content and experiences that help make Aotearoa a better place. Stuff Digital has unrivalled reach across the nation through number one news website and homegrown social network Neighbourly. Stuff Masthead Publishing connects with audiences through subscriber-led digital and printed metropolitan, regional and community publications, as well as a range of much-loved consumer magazines. Stuff Brand Connections arms advertisers and partners with a comprehensive range of cross-media advertising and Stuff Events solutions. Find out more at


Scoop
21-05-2025
- Entertainment
- Scoop
Abuse In Care Survivors Campaign Wins Global Gold Award In London
Press Release – Stuff Abuse in Care – Shattering The Shadows, a Stuff Group content series directed by the survivor advisory group of the Royal Commission of Inquiry into Abuse in Care, won best Political Programme over entries from international organisations such as … A groundbreaking content series telling the stories of survivors of one of the country's most shameful periods has been awarded a Gold award at the global Native Advertising Awards in London. Abuse in Care – Shattering The Shadows, a Stuff Group content series directed by the survivor advisory group of the Royal Commission of Inquiry into Abuse in Care, won best Political Programme over entries from international organisations such as the EU. The campaign told the stories of just six of the estimated 200,000 children and young people who were abused while in the care of State and faith-based organisations between 1950 and 1999. With a focus on healing and hope, these heartwrenching accounts of lives devastated by abuse were created and curated by Stuff's Commercial Content team, led by Content Director Simon Smith. Tu Chapman, one of the Survivor Advisory Group Experts said the award was a wonderful acknowledgement of what was a very powerful content series. 'Our (survivors) fight for justice continues,' she said. 'Thank you to Stuff for elevating our voices.' Stuff Group's Commercial Content team also won two bronze awards on the night, for an innovative campaign for Triton Hearing, Get Amongst It, which prompted Kiwis to experience how loss feels through gamification and other channels, including print. Smith, who was in London to receive the awards, said the Shattering the Shadows acknowledgement was particularly poignant. 'We spend our days creating content that moves and engages our large audiences at Stuff and being able to do this for those who spoke out at the Royal Commission of Inquiry was very special,' he said. 'We strive always to create campaigns that resonate through storytelling in all its forms. Sometimes it is the beauty of carefully crafted words and images. Sometimes it is brand-new digital ways to connect. All of this was awarded at the Native Advertising Awards this year, among some of the largest and best media brands in the world.' About Stuff Group Proudly independent and New Zealand-owned, Stuff connects with around 3.4 million Kiwis every month across its major businesses, delivering quality news, content and experiences that help make Aotearoa a better place. Stuff Digital has unrivalled reach across the nation through number one news website and homegrown social network Neighbourly. Stuff Masthead Publishing connects with audiences through subscriber-led digital and printed metropolitan, regional and community publications, as well as a range of much-loved consumer magazines. Stuff Brand Connections arms advertisers and partners with a comprehensive range of cross-media advertising and Stuff Events solutions. Find out more at