3 days ago
Rush hour chaos: LRT fault sparks outrage on social media
KUALA LUMPUR: Frustrated commuters took to social media in droves this morning after a track switch fault on the Kelana Jaya LRT line caused severe delays between the Pasar Seni and Bangsar stations, stranding many during the peak rush hour.
The disruption, which began at 5.30am, led to packed trains, overcrowded platforms, and extended waiting times, prompting widespread public outcry online.
One user, @ammz_, posted that they had been stuck in a train for over an hour on a journey from Wangsa Maju to KLCC.
"It shouldn't take this long. This is unacceptable," he wrote.
Another commuter, @hazimabhar, questioned the lack of contingency planning.
"It's already been four hours. These stations have existed for over 20 years — how is there still no disaster recovery system?"
Several others expressed dismay over disrupted work schedules.
"I left early thinking I could arrive at the office on time, only to get stuck," said @rausyannur.
"How are people even getting to work with the LRT in this condition?" added @nabilahudatahar.
Some users said the recurring issues had driven them away from using the service entirely.
"This is one of the reasons I stopped taking the LRT to work since 2022," said @arivinraj_turu.
International users also weighed in.
"Avoid using the LRT right now. Pasar Seni is a mess," tweeted @kikudrinklab in Japanese, while noting that MRT services remained unaffected.
While many vented frustration, others offered words of encouragement.
"Stay strong, RapidKL LRT users. Hopefully, everyone gets to work safely," posted @ddong_ya.
In a statement issued later, RapidKL confirmed a technical fault involving the track switch system between Pasar Seni and Bangsar, resulting in the need for manual train operations along that stretch.
Trains are currently running at reduced speeds while repairs are underway.
