Latest news with #managedservices
Wall Street Journal
a day ago
- Business
- Wall Street Journal
PwC Overhauls U.S. Advisory Arm, Boosts Hiring to Offer More Industry-Specific Services
PricewaterhouseCoopers is overhauling the structure of its U.S. advisory business and hiring for thousands of roles as it sees recovering demand for such services. The firm told workers Tuesday it plans to expand its advisory divisions to eight from four to provide more industry-specific services to companies, effective July 1. It also will embed managed services—in which consultants operate part of a client's business, such as information technology and human resources—in each of the divisions as opposed to keeping that group separate.
TTG
03-06-2025
- Business
- TTG
The Travel Network Group's Managed Service proposition and new chapter In The Spotlight
Video transcript With Gary Lewis, chief executive at The Travel Network Group and TTG Media's Charlotte Cullinan. Charlotte: Welcome to our In The Spotlight video with The Travel Network Group. Gary, you are making an announcement about your managed services proposition. Talk us through that and what you offer members. Gary: Hi, Charlotte. Yeah, very simply, we have two managed service propositions, the Global Travel Group and Worldchoice+. And what we find is we need simplicity and clarity when people are looking to join The Travel Network Group organisation, and by calling it The Travel Network Group Managed Services, allows us to say, this is enabling you as a business to have the benefits of a managed service – which is the finance function – all controlled, ran by us, to allow you to focus on sales and marketing. And we just happen to have two options. And there's some subtleties why you would choose one or the other, but we don't want to get into that at the first part. So clarity and simplification is why we're doing the rebrand. Charlotte: Perfect, thank you. And what do you think sets your managed services apart from other options in the market? And tell us how you're fostering a sense of community among your members as well. Gary: It's the largest – Global and Worldchoice+ put together – making the largest managed service, so therefore we've got the best back office technology to enable us to do that. But the key that sets us apart, is by being a member of our managed service proposition, means that you're a member automatically of The Travel Network Group, and by being a member of The Travel Network group, you get access to everything. That's the commercials, that's all the free marketing that goes on with that. That's the technology, that's the support. And specifically, it's the people. Access to the people focusing on your needs as an individual member. Regarding community, we have a vision. And that vision simply states it. Our vision is to create a community of inspirational leaders that open the world up to life changing experiences, and to create a community and understanding. It comes into our vision of customer service. It is about building emotional relationships and being there and being able to support them on every step of that journey that our individual members are on. So the behaviours required across our organisation to support that community, build that emotional intelligence and emotional relationship, is the focus we have completely as our number one objective. Charlotte: Thank you. And I know customer service is very important to The Travel Network Group. Could you explain your approach there? Gary: It is the number one focus we have as an organisation. We recruit, we train every single person in our business to understand what customer service actually is, and customer service is actually building an emotional relationship in those moments of truth. Whether you're talking to them through email, how you are meeting, greeting is obvious, but speed of response, professionalisation, easy to do business with – the key measures that we train, recruit, and, of course measure our people against. Charlotte: Brilliant. Thank you. And how are you helping your members stay competitive in an ever-growing market? Gary: Understanding that members grow one customer at a time and decline one customer at a time, and getting that message across to our membership is the priority. But obviously being able to give them stuff to enable that growth, whether that's a business development action plan, whether that's a focus on a strategy, whether that's a decision on a part of the market, whether it is training or developing an individual around sales, around custom service or around product. It is really understanding what that member needs for their specific next step of their growth journey. Charlotte: Wonderful. Thank you. And finally, what kind of support do agents receive? Gary: I think I've listed some already, commercials, marketing, training academy – all the plumbing of your business whether that's your merchant inquiry, your banking, your insurance products, your disruption covers. But the key is the expertise and support from us as people and individuals. It's the people that make a difference. It's saying and doing what we say we're going to do, to deliver against that for that individual member.
TTG
30-05-2025
- Business
- TTG
The Travel Network Group's rebrand and new chapter In The Spotlight
Video transcript With Gary Lewis, chief executive at The Travel Network Group and TTG Media's Charlotte Cullinan. Charlotte: Welcome to our In The Spotlight video with The Travel Network Group. Gary, you are making an announcement about your managed services proposition. Talk us through that and what you offer members. Gary: Hi, Charlotte. Yeah, very simply, we have two managed service propositions, the Global Travel Group and Worldchoice+. And what we find is we need simplicity and clarity when people are looking to join The Travel Network Group organisation, and by calling it The Travel Network Group Managed Services, allows us to say, this is enabling you as a business to have the benefits of a managed service – which is the finance function – all controlled, ran by us, to allow you to focus on sales and marketing. And we just happen to have two options. And there's some subtleties why you would choose one or the other, but we don't want to get into that at the first part. So clarity and simplification is why we're doing the rebrand. Charlotte: Perfect, thank you. And what do you think sets your managed services apart from other options in the market? And tell us how you're fostering a sense of community among your members as well. Gary: It's the largest – Global and Worldchoice+ put together – making the largest managed service, so therefore we've got the best back office technology to enable us to do that. But the key that sets us apart, is by being a member of our managed service proposition, means that you're a member automatically of The Travel Network Group, and by being a member of The Travel Network group, you get access to everything. That's the commercials, that's all the free marketing that goes on with that. That's the technology, that's the support. And specifically, it's the people. Access to the people focusing on your needs as an individual member. Regarding community, we have a vision. And that vision simply states it. Our vision is to create a community of inspirational leaders that open the world up to life changing experiences, and to create a community and understanding. It comes into our vision of customer service. It is about building emotional relationships and being there and being able to support them on every step of that journey that our individual members are on. So the behaviours required across our organisation to support that community, build that emotional intelligence and emotional relationship, is the focus we have completely as our number one objective. Charlotte: Thank you. And I know customer service is very important to The Travel Network Group. Could you explain your approach there? Gary: It is the number one focus we have as an organisation. We recruit, we train every single person in our business to understand what customer service actually is, and customer service is actually building an emotional relationship in those moments of truth. Whether you're talking to them through email, how you are meeting, greeting is obvious, but speed of response, professionalisation, easy to do business with – the key measures that we train, recruit, and, of course measure our people against. Charlotte: Brilliant. Thank you. And how are you helping your members stay competitive in an ever-growing market? Gary: Understanding that members grow one customer at a time and decline one customer at a time, and getting that message across to our membership is the priority. But obviously being able to give them stuff to enable that growth, whether that's a business development action plan, whether that's a focus on a strategy, whether that's a decision on a part of the market, whether it is training or developing an individual around sales, around custom service or around product. It is really understanding what that member needs for their specific next step of their growth journey. Charlotte: Wonderful. Thank you. And finally, what kind of support do agents receive? Gary: I think I've listed some already, commercials, marketing, training academy – all the plumbing of your business whether that's your merchant inquiry, your banking, your insurance products, your disruption covers. But the key is the expertise and support from us as people and individuals. It's the people that make a difference. It's saying and doing what we say we're going to do, to deliver against that for that individual member.
Associated Press
27-05-2025
- Business
- Associated Press
Intelligent Protection Management Corp. to Participate in the Lytham Partners Spring 2025 Investor Conference on May 29, 2025
JERICHO, NY / ACCESS Newswire / May 27, 2025 / Intelligent Protection Management Corp. ('IPM,' the 'Company,' 'we,' 'our' or 'us') (Nasdaq:IPM), a managed technology solutions provider focused on cybersecurity and cloud infrastructure, today announced that itwill participate in a webcast presentation and host one-on-one meetings with investors at the Lytham Partners Spring 2025 Investor Conference, taking place virtually on Thursday, May 29, 2025. Company Webcast The webcast presentation will take place at 3:30 p.m. ET on Thursday, May 29, 2025. The webcast can be accessed by visiting the conference home page at or directly at The webcast will also be available for replay following the event. 1x1 Meetings Management will be participating in virtual one-on-one meetings throughout the event. To arrange a meeting with management, please contact Lytham Partners at [email protected] or register for the event at About Intelligent Management Protection Corp. Intelligent Management Protection Corp. is a managed technology solutions provider focused on cybersecurity and cloud infrastructure. IPM provides dedicated server hosting, cloud hosting, data storage, managed security, backup and disaster recovery, and other related services, including consulting and implementing technology solutions for enterprise and commercial clients across the United States. The Company has more than a 20-year history of technology innovation and holds 8 patents. For more information, please visit: To be added to our news distribution list, please visit: Investor Contacts: Joe Dorame Lytham Partners, LLC 602-889-9680 e: [email protected] Roger Weiss Lytham Partners, LLC 646-741-5730 e: [email protected] SOURCE: Intelligent Protection Management Corp. press release
Yahoo
23-05-2025
- Business
- Yahoo
Liquid Networx Wins Fortinet's Unified SASE Partner of the Year Award
SAN ANTONIO, May 22, 2025--(BUSINESS WIRE)--Liquid Networx, a premier cybersecurity and managed services provider, announced today that it was named Fortinet's Unified SASE Partner of the Year. The Fortinet Partner of the Year Awards recognize dedicated and distinguished partners and distributors around the world. Fortinet's channel partners play a critical role in helping Fortinet secure users, devices, applications, and edges everywhere. Unified SASE Partner of the Year: The Unified SASE Partners of the Year have fully maximized the business opportunity with SASE to secure the hybrid workforce, enabling the convergence of networking and security for their customer base. "Keep Information Security Simple. The KISS principle applies now more than ever, and Unified SASE equals Simplified Security," says Robert Short, Vice President, Liquid Networx. "We are honored to be recognized for our focus and loyalty to our customers by Fortinet." About Liquid Networx: Liquid Networx is a trusted advisor of strategic cybersecurity services and a telecommunications lifecycle management organization headquartered in San Antonio, Texas. They have decades of technical expertise & experience in infrastructure technology, zero-trust, co-managed environments, remediating outages in addition to delivering telecom lifecycle management solutions such as audits, design, compliance, help desk, disaster recovery, and much more. Liquid Networx supports medium to multi-location enterprises in all verticals nationally and internationally. View source version on Contacts Media Contact:info@ (210) 247-2100 Sign in to access your portfolio
