Latest news with #memberexperience
National Post
27-05-2025
- Business
- National Post
FES Super Extends Partnership with SS&C
Article content WINDSOR, Conn. — SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced the Fire and Emergency Services Superannuation Fund ('FES Super') has signed a long-term agreement to extend its existing partnership with SS&C. The renewal reinforces SS&C's leadership and continued growth in the Australian superannuation market, following several recent strategic wins in the region. Article content Article content FES Super leverages SS&C Bluedoor, a cloud-hosted registry platform, to manage its administration needs. The platform enables real-time automation and straight-through processing, helping streamline operations and improving member experiences. SS&C also provides member digital and reporting services to the fund. Article content 'Our top priority is acting in the best interests of our members,' said Adrian Rutter, Fund Secretary at FES Super. 'SS&C's flexible, customizable tools and consistent service enable us to continue doing just that. By leveraging Bluedoor's integration capabilities and cloud-native services, we can efficiently deliver to our members a modern, high-quality user experience.' Article content Bluedoor is the foundation of SS&C Global Investor & Distribution Solutions' (GIDS) digital operating model for superannuation. The technology supports defined contribution, defined benefit and pension products, and enables funds like FES Super team to access and process data in real time. Article content 'We are proud to renew our deep-rooted partnership with FES Super,' said Shaun McKenna, Head of GIDS Australia SS&C. 'The fund has grown significantly since our initial engagement nearly 15 years ago. We look forward to working with the FES team to help deliver a superior member experience.' Article content The announcement follows recent client wins and renewals in Australia across both superannuation and wealth sectors, reflecting strong market demand for SS&C's modern, cloud-based solutions. With increasing pressure on super funds to modernize and scale, SS&C is positioned as a strategic partner of choice for forward-thinking funds seeking operational efficiency and member-centric innovation. Article content The Fire and Emergency Services Superannuation Fund (FES Super) is the superannuation fund for employees of the Department of Fire and Emergency Services of Western Australia and some associated employers. FES Super provides superannuation and other benefits (such as retirement products) for members employed by or formerly employed by the Department of Fire and Emergency Services (DFES) and associated employers including the United Professional Firefighter's Union of Western Australia, the Western Australian Volunteer Fire and Rescue Services Association (Inc.) and the Superannuation Board itself. FES Super's purpose is to help its members achieve financial security in retirement. Learn more at Article content SS&C is a global provider of services and software for the financial services and healthcare industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices around the world. More than 22,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology. Article content Article content Article content Article content Article content Contacts Article content Brian Schell Chief Financial Officer SS&C Technologies Tel: +1-816-642-0915 E-mail: InvestorRelations@ Article content Article content
Associated Press
20-05-2025
- Business
- Associated Press
UBI Federal Credit Union Partners with Tyfone to Enhance Digital Experience
PORTLAND, Ore.--(BUSINESS WIRE)--May 20, 2025-- Digital banking provider Tyfone today announced that UBI Federal Credit Union (UBI) selected the nFinia® Digital Banking Platform as its digital experience provider. Headquartered in Plainville, Connecticut, with more than 12,000 members, UBI sought a digital banking solution that could deliver enhanced protection against fraud while integrating with existing systems and improving the overall member experience. Jonathan Zulkeski, CIO at UBI, said, 'With the growing risk of fraud, protecting our members from account takeovers is a top priority. We carefully evaluated each provider with a strong focus on security, and Tyfone's advanced measures gave us the confidence that we're taking the best possible steps to safeguard our members' information and protect our brand reputation.' Tyfone's nFinia® Digital Banking Platform is a configurable solution that enables account holders to easily and intuitively manage their accounts. The platform includes patented tools to help prevent and mitigate fraud, utilizing a layered security strategy designed to stop bad actors from compromising member access. Zulkeski also noted that UBI required integration with several existing applications. nFinia's open, API-driven infrastructure enables seamless connections to third-party tools, allowing the credit union to better support its members' evolving technology needs. 'A driving force for us in this decision was the importance of relationships,' Zulkeski said. 'The Tyfone team aligned well with our philosophy. They've been attentive, responsive, and genuinely collaborative throughout the process. We're excited to partner with them as we continue advancing our digital transformation.' Siva Narendra, CEO of Tyfone, said UBI understands their members' security concerns and wanted to address them while at the same time giving individual members access to different features and functionality, based on their profile. 'Any security issue can lead to a loss of trust and damaged reputation,' Narendra said. 'We are proud to partner with the credit union to offer its new digital banking platform that both protects the financial lives of its members and gives UBI the ability to offer very different experiences in terms of what members are able to do, knowing with certainty that the user logging in is the real member.' About UBI Federal Credit Union UBI Federal Credit Union is a credit union based in Hartford County, Connecticut. Offering a full range of services—including savings and checking accounts, loans, credit and debit cards, and more—UBI goes beyond banking. Founded in 1951, UBI is dedicated to strengthening the community through contributions of volunteer time and financial support. For more information, visit About Tyfone Inc. Based in Portland, Ore., Tyfone is a leading provider of consumer and commercial digital banking services for community financial institutions throughout the U.S. We understand that an elegant, engaging, intuitive user experience is the minimum requirement for any digital banking provider. What differentiates Tyfone is our unwavering commitment to continuous innovation, exceptional collaboration, and superior execution. We consider each customer a true partner and place the highest value on every relationship. To learn more about Tyfone, visit and connect on LinkedIn. View source version on CONTACT: MEDIA CONTACTS: Laura Lenz // Anna Stanley [email protected]//[email protected] 678.781.7226 // 251.517.7857 KEYWORD: UNITED STATES NORTH AMERICA OREGON INDUSTRY KEYWORD: TECHNOLOGY PAYMENTS FINANCE SECURITY FINTECH BANKING PROFESSIONAL SERVICES SOFTWARE DIGITAL CASH MANAGEMENT/DIGITAL ASSETS DATA MANAGEMENT SOURCE: Tyfone Copyright Business Wire 2025. PUB: 05/20/2025 07:45 AM/DISC: 05/20/2025 07:44 AM
