Latest news with #otelier.io
Hospitality Net
20-05-2025
- Business
- Hospitality Net
Otelier Announces New Alliance Partnership With Preferred Hotels & Resorts, the World's Largest Independent Hotel Brand
BETHESDA, MD – Otelier today announced its new affiliation with Preferred Hotels & Resorts as the latest addition to the brand's Alliance Partner Program. This partnership solidifies Otelier's position as a recommended provider of business intelligence solutions for Preferred Hotels & Resorts member properties across the globe. Preferred Hotels & Resorts is renowned for its dedication to offering guests authentic, one-of-a-kind experiences across its global portfolio of independent hotels and resorts. By aligning with Otelier, Preferred Hotels & Resorts further solidifies its mission to provide best-in-class services and resources to its member properties. We're proud to join forces with Preferred Hotels & Resorts and support this remarkable portfolio of iconic properties around the world. By helping hoteliers centralize their data and unlock a 360-degree view of their business, we're empowering teams to move beyond spreadsheets and focus on what this group does best: delivering exceptional guest experiences. Otelier CEO Rob Lawrence Now available to Preferred Hotels & Resorts members, Otelier's business intelligence solution, IntelliSight, empowers hotel operators to make smarter, faster, and more profitable decisions across their entire property. With data centralized from all revenue-generating outlets – including F&B, spa, golf, retail, ticketing, parking, and more – IntelliSight provides a unified view of operational and financial performance. Visual dashboards and charts replace manual spreadsheets, giving operators the insights they need to spot trends, identify opportunities, and act with confidence. Designed specifically for full-service hotels and luxury resorts, IntelliSight bridges the gap between commercial and financial data, enabling teams to understand profitability in real time and at a granular level. It helps hotel teams streamline operations and spend more time focused on delivering world-class guest experiences. Representing more than 600 luxury hotels, resorts, residences, and unique hotel groups in over 80 countries, Preferred Hotels & Resorts brings strategic advantage to hotel owners, operators, and management companies through brand prestige and global operating scale, supporting the goals of its member hotels by providing strategic sales, integrated marketing solutions, comprehensive revenue management, global connectivity through reservations services, progressive distribution technology, and solutions-focused products and services from trusted partners through its Alliance Partner Program. For more information about Otelier and its offerings, please visit For more information on Preferred Hotels & Resorts Alliance Partner Program, visit About Otelier Otelier is a hospitality data platform powering the future of hotel operations. Serving more than 10,000 hotels worldwide, Otelier provides the industry's most comprehensive platform to help hotel owners and operators automate back-office processes and unlock a 360-degree view of their businesses. With more than 30 years of experience building solutions for the world's leading hotel groups, Otelier is trusted by hotels of all sizes — from individual properties to hotel management groups to global brands – for real-time visibility into financial and operational performance. Learn more at Jason Freed Hospitality Data Evangelist +1 330 221 6068 View source
Hospitality Net
14-05-2025
- Business
- Hospitality Net
Rupali Sawhney has been appointed Chief Customer Officer (CCO) at Otelier (formerly myDigitalOffice)
Otelier, a hospitality data platform powering the future of hotel operations, today announced the appointment of Rupali Sawhney as Chief Customer Officer. In this newly established executive role, Sawhney will lead Otelier's customer organization with a focus on building strong, lasting partnerships across the entire customer lifecycle - from onboarding and implementation through training, feature adoption, and ongoing success. Sawhney brings more than 15 years of experience driving service excellence and transformational growth across enterprise software organizations. Her leadership will be instrumental in empowering Otelier's customer-facing teams to deliver hands-on support and proactive guidance, helping hoteliers operate more efficiently, drive profitability, and unlock a 360-degree view of their operations and guests. Prior to joining Otelier, Sawhney held senior executive roles at top SaaS and enterprise technology firms, including Quickbase, Saama, IBM Watson (now Merative), Pegasystems, and Sovos. Her experience spans every stage of the client journey - enterprise sales, customer success, product strategy, and solution delivery - giving her a holistic perspective critical to Otelier's customer-first approach. The appointment of Sawhney underscores Otelier's continued investment in customer success and its broader vision to centralize hotel operations data, reduce manual workloads, and drive performance across every department. Learn more about the hospitality data platform powering the future of hotel operations at
