Latest news with #retailtechnology
Malay Mail
5 days ago
- Business
- Malay Mail
Coenda and INEO Announce Settlement Agreement, Strengthening Partnership for Retail Market Expansion
"Dawn Wattie" Vancouver, British Columbia - Newsfile Corp. - May 29, 2025 - Coenda Investments Holding Corp. ("") and INEO Tech Corp. (TSXV: INEO) (OTCQB: INEOF) ("") are pleased to announce a settlement agreement, with terms disclosed by INEO, marking a pivotal moment in their strategic collaboration. This agreement solidifies a strategic alliance aimed at deploying INEO's innovative products in retail markets, with BON Intelligence Inc. (""), a subsidiary of Coenda, playing a key role in supporting INEO's management team and go-to market Intelligence will work closely with INEO's leadership team to drive the successful rollout of INEO's cutting-edge technology in retail environments. Coenda and BON Intelligence are strong believers in the transformative potential of INEO's technology, confident that this strategic alliance will create significant new revenue streams for INEO and enhance its market Intelligence and INEO recently joined forces at the Istanbul Retail Fair, where their innovative solutions garnered significant attention from customers. The event showcased the strength of their strategic alliance and the appeal of INEO's technology, drawing interest from key industry players and reinforcing their position as leaders in the retail technology Retail Days ExhibitionTo view an enhanced version of this graphic, please visit:"We are excited about the opportunities this strategic alliance unlocks for INEO," said Kerem Akbas, President at Coenda. "By combining our expertise with INEO's innovative technology, we aim to deliver unparalleled value to the retail sector and drive sustainable growth."Coenda and BON Intelligence extend their gratitude to Mr. Greg Watkin and Mr. Kyle Hall for their cooperation and commitment to establishing a new governance structure on INEO's board. This collaborative approach ensures a strong foundation for future Investments Holding Corp. is a private British Columbia company committed to enhancing shareholder value through strategic investments and by fostering governance transparency and Intelligence Inc., a subsidiary of Coenda Investments Holding Corp. is a private British Columbia company focused on delivering innovative AI-based solutions across a range of industries. The company specializes in advanced data analytics, intelligent media signage, RFID technologies, and comprehensive loss prevention systems. By harnessing the power of artificial intelligence, BON Intelligence Inc. empowers organizations to optimize operations, enhance decision-making, and improve security more information, please contact:Dawn Wattie, SVP Legal778-846-5749 The issuer is solely responsible for the content of this announcement.
Associated Press
6 days ago
- Business
- Associated Press
Toshiba Hardware and Software Leaders Win National Women of Influence Award for Transformative Contributions to Retail Technology
RESEARCH TRIANGLE PARK, N.C.--(BUSINESS WIRE)--May 28, 2025-- Honoring their innovations and impact on the retail technology industry, Stacy Arrington and Johanna Hinkle from Toshiba Global Commerce Solutions have been named 2025 recipients of The Shelby-Griffin Report's Women of Influence in the Food Industry Award. This prestigious recognition celebrates two standout leaders whose work embodies Toshiba's commitment to driving innovation, operational excellence, and customer success in the evolving food retail industry. This press release features multimedia. View the full release here: 'At Toshiba, our strength as a global leader in retail technology is built on a foundation of innovation, deep expertise, and an unwavering commitment to our customers,' said Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. 'Leaders like Stacy and Johanna bring that foundation to life every day. Their vision, creativity, and impact reflect the very best of who we are as a company and how we help propel the industry forward.' As Manager of Hardware Development, Arrington is instrumental in bringing next-generation retail solutions to life, including the new MxP™ Vision Kiosk, an advanced product recognition system designed specifically for high-volume, small-format food retailers. Backed by over 20 years in the industry and recognized as a Toshiba Master Inventor with 20 patents, she blends deep technical expertise with a strong understanding of real-world customer needs. 'I'm proud to be part of a company that not only invests in groundbreaking technology but also in the people who bring those ideas to life,' said Arrington. 'As we build the future of food retail, I hope my journey encourages more women to pursue their passions, lead boldly, and know they belong in every room where innovation happens.' In 2024, Arrington took on a formal leadership role where she now influences product strategy and mentors Toshiba's next generation of engineers and interns. Her ability to lead with empathy, precision, and a relentless focus on customer success underscores her value to the broader retail technology ecosystem. Hinkle is a driving force behind Toshiba's retail innovation strategy, playing a critical role in developing and expanding the ELERA® Security Suite. In her role as Director of AI & Automation Solutions, Hinkle empowers food retailers to tackle shrink, one of the industry's most pressing challenges. Under her leadership, ELERA Security Suite has evolved into a global solution delivering measurable return on investment and operational resilience for retailers. 'Innovation isn't just about building technology—it's about challenging assumptions, empowering others, and solving the problems that matter most. I'm proud to be part of a company that empowers women, champions bold thinking, and is transforming how retailers fight shrink and drive smarter business outcomes. Together, we're redefining the industry's future,' said Hinkle. Known for her ability to translate complex challenges into scalable, effective solutions, Hinkle also serves as a mentor and innovation champion within Toshiba. Her commitment to supporting women in technology and nurturing future innovators exemplifies the company's values of empowerment and leadership. The Shelby Report selects Women of Influence winners for demonstrating a superior level of dedication and professionalism in the success of their company and the industry, as well as leadership through other initiatives such as charity, philanthropy, or civic work. About Toshiba Global Commerce Solutions: Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers' ever-changing needs. Visit and engage with us on: LinkedIn - YouTube - Facebook - Instagram: @toshibacommerce X/Twitter: @ToshibaCommerce Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange. View source version on CONTACT: MEDIA CONTACT: Toshiba Global Commerce Solutions Elizabeth Romero / Amy Gray [email protected] [email protected] KEYWORD: NORTH CAROLINA UNITED STATES NORTH AMERICA INDUSTRY KEYWORD: HARDWARE RETAIL SECURITY DATA MANAGEMENT TECHNOLOGY FOOD TECH SUPPLY CHAIN MANAGEMENT ONLINE RETAIL OTHER RETAIL ARTIFICIAL INTELLIGENCE RESTAURANT/BAR OTHER TECHNOLOGY SOFTWARE NETWORKS FOOD/BEVERAGE SOURCE: Toshiba Copyright Business Wire 2025. PUB: 05/28/2025 08:25 AM/DISC: 05/28/2025 08:24 AM
Entrepreneur
26-05-2025
- Business
- Entrepreneur
This Hidden Retail Tech Is Transforming Customer Experiences
A new class of operational technologies is quietly transforming how retailers engage customers — by empowering the people and processes behind the scenes. Opinions expressed by Entrepreneur contributors are their own. In retail, the concept of customer experience (CX) is typically framed through a consumer-facing lens — think loyalty apps, curbside pickup or influencer-driven TikTok campaigns. But the real transformation of CX in the post-pandemic era isn't happening in apps or ads. It's happening in the unglamorous trenches of store operations — through workforce tools, communications systems and intelligent infrastructure that the average customer may never even notice. What's emerging is a new truth: The future of CX is operational. And the companies quietly reshaping it aren't your usual suspects. Related: The 6 Essential In-Store Experiences That Your Customers Want to See From flashy to functional In the early 2010s, retail tech was dominated by bold digital concepts designed to "surprise and delight" the shopper. Magic mirrors. Augmented reality. Endless aisle touchscreens. Most of these either flopped or became museum pieces in a few flagship stores. They failed not because they were uncreative, but because they were disconnected — from operations, from employees and from the shopper's actual intent. What today's most innovative retail technologies have in common is subtlety. They don't shout for attention; they support it. They equip frontline teams with faster information, they adapt to real-world constraints like store layouts and staffing realities, and they improve performance metrics that most shoppers will never ask about but always feel. Let's take a closer look at how this shift is playing out. 1. The rise of retail communications infrastructure A shopper enters a store with a question — say, whether a jacket is available in another size. A decade ago, the employee might leave the customer waiting while they "go check in the back," perhaps never to return. Today, with voice-controlled mobile communication tools, that same employee can instantly ping the stockroom team without taking a single step away. Within seconds, the customer has their answer. What this technology enables is more than a productivity boost. It's a moment of trust. A micro-interaction where a shopper feels heard, respected and helped — without the friction that defines so many in-store experiences. It's frontline enablement as CX, and it's catching on fast. And while tools like these improve person-to-person communication on the floor, other solutions focus on the digital touchpoints customers encounter throughout the store — promotional screens, endcap displays and in-aisle messaging. These systems help major retailers manage these assets across thousands of locations, keeping content synchronized, compliant and up to date as campaigns change. When the system is working, the store feels intuitive: Offers make sense, signage matches what's on the shelf, and the experience runs smoothly. When it's not, shoppers may not pinpoint the problem, but they notice the friction — and it quietly erodes confidence in the brand. Related: How Technology is Improving Retail Business 2. The shopper sees the surface. Operations define the substance. There's a certain irony in modern retail: The more seamless an experience feels, the more operational complexity is likely happening behind the scenes. You can't staff a store like it's 2015 and expect to win on experience in 2025. Yet, that's still the reality for many brands struggling with turnover, outdated scheduling systems and lack of execution. This is where workforce optimization solutions play a crucial role — providing the workforce intelligence and operational backbone that modern retailers need to keep stores running efficiently. By forecasting demand more accurately, aligning staffing to actual foot traffic and helping managers execute daily tasks without the usual chaos, they're helping retailers deliver on the promises their ads make. And perhaps more importantly, they're restoring sanity to the employee experience — a deeply overlooked component of CX. After all, burned-out workers don't deliver exceptional service. They follow the script, if you're lucky. But a team that's well-staffed, well-informed and empowered? That's the secret sauce behind any successful in-store experience. 3. Infrastructure that moves with the customer Retail environments have always been built for stability — fixed shelves, anchored signage, permanent displays. But shoppers are increasingly fluid. Planograms shift monthly. Promotions change weekly. And in pop-up or seasonal formats, store layouts are reinvented overnight. Traditional digital signage — especially fixed, hardwired displays — can be limiting in dynamic environments. As store layouts shift or temporary formats emerge, retailers increasingly need solutions that can move and adapt just as quickly. That's where innovative portable display technologies are shifting the paradigm. These battery-powered, cordless solutions are purpose-built for agility. No cords. No construction. No waiting weeks for installation. What this enables isn't just convenience — it's responsiveness. A retailer can reposition signage based on observed foot traffic patterns, launch a flash sale at a specific display or bring product education directly to the point of decision — all without waiting for IT tickets to clear or maintenance crews to arrive. It's a subtle but powerful idea: making digital signage behave more like merchandise. It moves. It adapts. It responds. Related: How to Write an Operations Plan for Retail and Sales Businesses 4. Why this shift matters now We're entering an era where the margin between customer loyalty and abandonment is razor-thin. Shoppers don't give second chances the way they used to. If an in-store experience feels disjointed, slow or inattentive, they go elsewhere — or back online. At the same time, retail teams are being asked to do more with less. Labor shortages. Shrinking budgets. Rising expectations. There's no room for bloated tech that dazzles but doesn't deliver. That's why the "silent revolution" matters. These operational technologies aren't designed just to dazzle; they're built to remove friction. Some may look impressive, even attention-grabbing, but their real value is in how seamlessly they empower employees, streamline execution and support smarter customer interactions. In the end, the best customer experience isn't one shoppers post about; it's one they don't have to think about. The store just works. And more and more, it's the technology behind the scenes — well-placed screens, real-time communication, smarter staffing — that makes that kind of experience possible.
Zawya
21-05-2025
- Business
- Zawya
Yango Tech and Grand Hypermarkets sgn strategic partnership at Seamless Middle East 2025
Dubai, UAE: Yango Tech, the unified ecosystem delivering tailored advanced B2B technology solutions to local businesses within Yango Group, has announced the signing of a strategic partnership agreement at Seamless Middle East 2025 between Yango Tech Retail and Grand Hypermarkets, an international network of supermarkets and hypermarkets. The partnership will see the rollout of Yango Tech's full e-grocery automation stack across Grand Hypermarkets' operations in the UAE, Kuwait, Qatar, Oman and KSA. Under the agreement, Grand Hypermarkets, an established name in the industry with over two decades of experience and over 95 outlets across GCC region, will adopt Yango Tech's suite of retail technologies. Known as the regional destination for world-class FMCG, food & non-food essentials, department stores, and more, Grand will implement a custom-built client app, store order management system, and last-mile delivery platform. These tools, all powered by Yango Tech Retail's advanced AI capabilities, aim to transform both the customer journey and operational efficiency across the retailer's expanding footprint in the UAE and Kuwait. "As the MENA retail market heads toward a projected value of $1.4 trillion by 2032, it is clear that technology will be central to the sector's evolution. Yango Tech's participation at Seamless 2025 underlines our commitment to enabling this transformation through cutting-edge AI solutions," said Max Avtukhov, Chief Executive of Yango Tech Retail. "Our collaboration with Grand Hypermarkets is a prime example of how we are tailoring global technologies to fit the needs of local communities and enhancing everyday life through intelligent, scalable innovation." Rashid Aslam Bin Mohideen, Executive Director of Grand Hypermarkets, added: "Retail is one of the fastest-evolving sectors in the region, and staying ahead requires both agility and technological depth. Our partnership with Yango Tech Retail marks a turning point in how we approach customer convenience, inventory management, and delivery logistics. As we work towards our ambition to become one of the top five retailers in the region by 2030 and create a world-class, multi-format shopping experience, we believe this collaboration will significantly strengthen our operational agility in the UAE, Kuwait, Qatar, Oman, and KSA." With AI expected to contribute up to $150 billion to GCC economies, these initiatives support regional digital economy ambitions. In addition to the MoU, Yango Tech is showcasing a range of AI-powered B2B industry solutions at Seamless Middle East 2025. At the forefront of Yango Tech's booth is its AInventory smart camera system. These AI-powered cameras enable real-time shelf monitoring, alerting staff to planogram inconsistencies and improving inventory control. Retailers benefit from optimized shelf compliance and operational efficiency. Also on display is Yango Tech Retail's white-label customer app, equipped with intelligent features like advanced search, personalized product suggestions, dynamic pricing tools, and marketing automation, helping retailers enhance customer satisfaction and increase profitability in the e-grocery sector. Yango Tech Robotics presents its Picker Robot, a next-generation warehouse automation solution based on imitation learning. Trained using behavioural cloning from real-world warehouse scenarios, the Picker Robot adapts like a human, achieving up to 95% picking accuracy across 97% of product types. This innovation addresses the region's need for sustainable and efficient logistics by reducing dependency on manual labour while scaling warehouse productivity. Yango Tech Autonomy is showcasing its autonomous delivery robots, purpose-built for urban environments. These robots are capable of offering advanced navigation for quicker routes and reduced delivery times, enabling fast, emission-free last-mile deliveries. In partnership with food tech retail company ROOTS, the robots are already operating in Dubai's Sobha Hartland community, and a pilot program has also been launched in Expo City Dubai. Visitors can explore these innovations and more at Yango Tech's booth at Seamless Middle East 2025 from 20 - 22 May, located at Booth H1-A32. About Yango Tech Yango Tech, a part of the global tech company Yango Group, is a unified ecosystem delivering advanced B2B technology solutions tailored to meet the diverse needs of modern businesses. The company offers an integrated suite of tools, spanning warehousing, mobility, retail, and beyond, designed to help businesses streamline operations, enhance customer experiences, and drive sustainable growth. The ecosystem includes AI technology solutions for retailers Yango Tech Retail, last mile delivery Yango Tech Autonomy, AI-powered automation solution for warehouses Yango Tech Robotics, advertising solutions Retail Media, last-mile delivery management solution RouteQ, cloud platform Yango Tech Cloud, corporate browser for organizations Yango Tech Browser, and database YangoDB. By leveraging cutting-edge AI-powered innovations, Yango Tech empowers companies to stay competitive and thrive in an increasingly digital world.
Globe and Mail
19-05-2025
- Business
- Globe and Mail
SUNMI Showcases CPad Commercial Tablet, FLEX3 Series and Third-generation Innovations at CHINASHOP
SHANGHAI , May 19, 2025 /CNW/ -- SUNMI made a striking impression at the 25th CHINASHOP, held at the Shenzhen World Convention and Exhibition Center from May 8-10, 2025 . This marks its eighth consecutive appearance at this prominent retail technology event. At the exhibition, SUNMI showcased its latest offerings, including the commercial tablet CPad and FLEX 3 series, while engaging with industry leaders to explore business solutions aimed at enhancing market value. Focusing on operational needs that differ from consumer and industrial tablets, SUNMI introduced the smart commercial tablet, SUNMI CPad. Available in three sizes—8.7", 11", and 14"—CPad is versatile enough for various businesses. Its innovative "Quick Lock" design on the back allows easy attachment and detachment while ensuring stability and security. Equipped with a suite of modular accessories, it is well-suited for retail, dining, hospitality, and manufacturing environments. Powered by Qualcomm's 8-core, 8+128G platform, CPad efficiently handles complex tasks and includes a three-year warranty and a five-year lifecycle support for consistent performance in business-critical applications. FLEX 3 series, the interactive screens, also made its debut in China , offering three screen sizes, various mounting options, and peripheral modules. These flexible setups unlock a range of business possibilities, allowing users to reconfigure quickly and enhance operational agility and productivity. In a comprehensive upgrade to its mobile and desktop lineup, SUNMI introduced the handheld device L3, designed to optimize efficiency across the business value chain. L3 offers scalability that improves processes from manufacturing to front-of-house service, increasing overall throughput. SUNMI M3, specifically for restaurants, features a 6.75" HD display and a range of professional-grade accessories that promote hands-free operation, improving efficiencies in busy dining environments. To blend AI and IoT further, SUNMI has integrated six AI modules—voice command, facial recognition, gesture control, visual analysis, self-diagnostics, and smart loss prevention, to enhance productivity and user interaction. The SUNMI AI Experience Zone showcased immersive demonstrations, highlighting the real-world benefits of smart retail technologies. Attracting significant interest, the dual-OS SUPER Solution allows for seamless switching between Windows and Android with a single click, supported by SUNMI K2 series, T3 PRO family, FLEX 3 series, and CPad. Additionally, SUNMI Hyper Wi-Fi, designed for high-demand business settings, offers a robust network solution with ten times the range and penetration of traditional Wi-Fi. Collaborating with over 20 ecosystem partners, SUNMI developed tailored solutions for full-service dining, quick service restaurants, tea and coffee chains, grocery and convenience, beauty retail, vertical industries, and smart pharmacy. These immersive showcases highlighted comprehensive digital transformation across multiple sectors. SUNMAX worked with over ten software vendors to create a unified app development and distribution platform, offering smart, ready-to-deploy solutions for fast casual, grocery, baby and maternity, wellness, and healthcare markets, while supporting seamless global deployment for software vendors. During SUNMI's two-day speaker series, over 20 partners shared insights and deployment strategies, including discussions on the app development platform and global deployment. The sessions offered actionable ideas, providing attendees with a comprehensive view of future-ready business solutions.
