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Zawya
19-05-2025
- Business
- Zawya
Marhaba adds Check-In Anywhere, Land & Leave to deliver end-to-end travel services
Move comes as industry reports show rise in demand for innovative, seamless travel solutions Dubai, UAE: marhaba, part of dnata and a leading global airport hospitality brand, has integrated services from DUBZ, the baggage technology and logistics company, into its expanding service portfolio. The move creates one of the most comprehensive airport service offerings in the world enabling passengers flying from Dubai to check in and hand off their luggage remotely, fast-track through immigration, and relax in a lounge, all while experiencing marhaba's signature hospitality in one seamless booking. As part of the integration, marhaba now offers three signature DUBZ services under its own umbrella: Check-In Anywhere allows passengers to check in from the comforts of their home, hotel or office – where certified check-in agents will issue boarding passes and collect luggage, which is securely delivered to the airport Land and Leave enables arriving passengers to skip baggage claim entirely, with their luggage delivered to their doorstep within hours of landing Baggage Storage and Delivery offers travellers flexible short-term or extended baggage storage options, as well as secure same-day delivery across the UAE ideal for transit passengers, early checkouts or those looking to experience the city baggage-free Check-In Anywhere and Land and Leave are now bookable directly via with Baggage Storage and Delivery offered at designated service points in Dubai. Combined with its core offerings – including Meet & Greet and lounge access – these services position marhaba as one of the few global providers delivering a fully integrated hospitality journey that extends well beyond the airport terminal. The announcement follows a significant uptick in demand for smarter airport experiences. According to IATA's most recent Global Passenger Survey, speed and convenience at airports remain a top priority among travellers around the world – some 70% of respondents said they would prefer checking in their luggage in advance to avoid long queues. Since dnata acquired a majority stake in DUBZ in 2018, the service has seen consistent year-on-year growth – particularly among families, business travellers and premium passengers. In 2024 alone, DUBZ served over 70,000 passengers through its off-airport check-in, Land and Leave, and baggage storage and delivery services – marking a 15% growth compared to the previous year. 'We're seeing a fundamental shift in how people want to travel,' said Jaffar Dawood, Divisional Senior Vice President for UAE Airport Operations at dnata. 'Whether it's a family trying to simplify their departure or a business traveller looking to save time, the demand for seamless airport experiences has never been higher. With this integration, we're anticipating those needs and going beyond them. It's about removing friction and giving people back time and peace of mind.' The move also comes as Dubai International (DXB) airport continues to scale new passenger records, with more than 92 million travellers passing through in 2024 – a figure projected to rise even further in the year ahead. As a response, airports worldwide are accelerating investments in off-airport processing technologies to streamline operations and enhance journeys. Since launching in 1991, marhaba has served millions of customers across key international hubs, including Dubai. By bundling off-site check-in, meet & greet, fast-track clearance and other services, the company positions itself as a one-stop solution in the airport hospitality services market. Contact dnata Public Relations
Globe and Mail
07-05-2025
- Business
- Globe and Mail
Air Canada Renews Agreement with The Landline Company for Luxury Motorcoach Land-Air Connections in Southern Ontario
Popular service seamlessly links Waterloo Region, Hamilton and Toronto Airports Contemplated airside-to-airside connections would streamline passenger screening and baggage handling for added customer convenience MONTREAL , May 7, 2025 /CNW/ - Air Canada today said that after a year of successful operation it has extended its agreement with The Landline Company to continue providing seamless, luxury motorcoach land-air connections between Toronto Pearson and the John C. Munro Hamilton International Airport and the Region of Waterloo International Airport. "Air Canada has been very pleased with the response to this innovative initiative that we launched as a pilot program a year ago. The results show our multimodal strategy is a popular and effective means to increase connectivity within our network while offering customers additional, convenient travel options. With our extended partnership, we are working together with Landline to further develop this program both operationally, with the goal of advancing to a direct airside-to-airside service, subject to government approval, and geographically, by introducing it elsewhere in Canada ," said Ranbir Singh , Director, Regional Airlines and Markets at Air Canada. "We've enjoyed working with the Air Canada team to help unlock a new, premium, stress-free connecting experience for passengers departing Hamilton and Waterloo Region," said Nick Johnson , Vice President, Commercial for The Landline Company. "We are further refining our product, equipping our vehicles with new fast, free Wi-Fi next week, meaning all customers onboard can enjoy streaming video services and gaming on their personal devices. And we are working with Air Canada, airport partners, and regulators to establish airside-to-airside service, building an innovative, cost-effective solution that makes regional travel more efficient and enjoyable." "Congratulations to Air Canada and Landline on the first anniversary of this unique partnership with the Region of Waterloo International Airport (YKF)," said Karen Redman , Chair of the Region of Waterloo . "This innovative service has opened up a world of opportunities for our passengers by providing seamless connectivity to a wide range of Canadian and international destinations. Global connectivity is key, and we are committed to working together to support the evolution of the service in Waterloo Region." "We are delighted to extend our partnership with Air Canada and The Landline Company and continue offering this innovative multimodal travel option to our passengers. This service has enhanced connectivity from Hamilton to exciting destinations worldwide through Air Canada's global network while providing travelers with convenience, stress-free experience, strengthening our airport's position as a key regional gateway," said Ed Ratuski , Executive Managing Director at Hamilton International. "We've witnessed firsthand how this seamless integration between luxury motorcoach service and air travel has improved the passenger journey, and we look forward to building on this collaboration as we continue to elevate the travel experience for our customers here at Hamilton International Airport." Landline's luxury motorcoaches, designed and built in Quebec by Prevost , provide premium features such as spacious leather seating, free Wi-Fi, power outlets, and full accessibility for passengers with reduced mobility. The motorcoaches run multiple non-stop round trips daily from Hamilton and Waterloo Region airports to Toronto Pearson, offering Air Canada customers the same benefits as air-only itineraries, including boarding pass and bag tag printing at their regional airport, as well as, disruption protection, and Aeroplan point earning opportunities. About Air Canada Air Canada is Canada's largest airline, the country's flag carrier and a founding member of Star Alliance , the world's most comprehensive air transportation network. Air Canada provides scheduled service directly to more than 180 airports in Canada , the United States and Internationally on six continents. It holds a Four-Star ranking from Skytrax. Air Canada's Aeroplan program is Canada's premier travel loyalty program, where members can earn or redeem points on the world's largest airline partner network of 45 airlines, plus through an extensive range of merchandise, hotel and car rental partners. Through Air Canada Vacations, it offers more travel choices than any other Canadian tour operator to hundreds of destinations worldwide, with a wide selection of hotels, flights, cruises, day tours, and car rentals. Its freight division, Air Canada Cargo, provides air freight lift and connectivity to hundreds of destinations across six continents using Air Canada's passenger and freighter aircraft. Air Canada's climate-related ambition includes a long-term aspirational goal of net-zero greenhouse gas emissions by 2050. For additional information, please see Air Canada's TCFD disclosure . Air Canada shares are publicly traded on the TSX in Canada and the OTCQX in the US. About The Landline Company The biggest airlines in the world trust Landline to power their first and last mile connectivity. Landline's industry-first platform allows airlines to leverage the seamlessness and affordability of ground transportation to add dynamic new routes to their network without sacrificing on quality or customer experience. Landline operates seamless multi-modal networks on behalf of Air Canada, United Airlines, American Airlines, and Sun Country Airlines. Landline is fundamentally reshaping the way every consumer thinks about the travel day by making air travel multi-modal. Visit for more information. Media Resources: Photos Videos B-Roll Articles
