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CQC removes Horley care provider Head Office from register
CQC removes Horley care provider Head Office from register

BBC News

time2 days ago

  • Health
  • BBC News

CQC removes Horley care provider Head Office from register

The Care Quality Commission (CQC) has removed the registration of a care provider in Surrey to "protect people".The regulator has taken the action against Head Office, run by Mitchells' Care Homes Limited, which provided a supported living service in Horley, to prevent it from operating after it was rated inadequate for a second inspection last year found no "significant, widespread" improvement could be Mitchell, who runs Head Office, said the decision to remove the company from the CQC register was based on "incorrect information". Head Office provided care to adults with severe learning disabilities and complex autism across 21 was inspected in May 2023 after the CQC received concerns about unsafe care, unsafe staff levels and people not being protected from second inspection across April and May last year was carried out during a tribunal process in which Head Office was appealing the CQC's attempts to get it removed from the said they found leaders failed to ensure staff were properly recruited or trained and were working long hours over multiple days causing fatigue and poor care. Relatives told the CQC management could be unhelpful and defensive when they raised family member told inspectors about their loved one being bullied in one of the houses and it was found staff had failed to look into why this was other issues were discovered, including leaders running an "institutionalised" service where care was provided based on what was easier for staff rather than what people failed to help service users develop or retain their ability to make choices, which could lead to a loss of independence, the CQC a result, Head Office was again rated inadequate. The findings were then presented to a judge and the care provider was unsuccessful in its appeal to a means Head Office has been deregistered from the CQC and cannot run a CQC-regulated service. Ms Mitchell said Head Office was put into administration during the tribunal process but care receivers remain at the properties they own as a new provider was brought in."All the allegations made against us were subject to appeal at tribunal, however, we were unable to complete this process as we entered administration," she Mitchell said her priority now was to ensure the safety and wellbeing of the people in her year, the CQC cancelled the registration of Mitchell's Care Homes Limited after inadequate ratings at all three of its care County Council said it had ensured everyone supported by Mitchell's Care Homes and the Head Office division had been moved safely to new providers - which in most cases meant people were able to remain in their existing homes.

Plan to demolish care home in Jersey and replace with flats
Plan to demolish care home in Jersey and replace with flats

BBC News

time06-05-2025

  • Business
  • BBC News

Plan to demolish care home in Jersey and replace with flats

Plan to replace care home with supported living The owners of Longfield Villa Care Home said it was "at the end of its service life" A nursing agency has applied for permission to knock down a care home in Jersey and replace it with supported living apartments. Apex Nursing Agency has proposed that Longfield Villa Care Home on La Rue du Bocage, in St Peter, be demolished and 14 one-bed rental apartments be built in its place for people over 55 years old. The proposal outlines a facility for an onsite manager, car parking spaces, bike storage, electric car charging stations and a public footpath along the road. The existing single-storey buildings would be replaced with a set of two-storey terraced buildings if the plan is approved.

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