Latest news with #systemoutage
The Verge
3 days ago
- Business
- The Verge
A Kaiser Permanente systems outage has pharmacies relying on pen and paper
Healthcare company Kaiser Permanente is dealing with a system outage that is forcing its hospitals and pharmacies to fill out prescriptions with pen and paper — and is slowing down services at other parts of the company, too. 'We are currently experiencing intermittent network interruptions with some of our applications, including the system that runs our electronic health records,' Kaiser Permanente says in an alert for Northern California residents. 'At this time, you may not be able to access some features on our site, including e-visits, billing, message center, and records.' 'Additionally, some of our pharmacy, laboratory, radiology, and call center systems are experiencing intermittent interruptions. This could affect our ability to promptly process your prescriptions, lab draws or test results, or radiology procedures. We apologize for the inconvenience.' One Verge staffer saw the problems firsthand today while trying to get a prescription filled at a Kaiser hospital pharmacy. They said all the pharmacy's systems were down, including payment terminals, and that the pharmacists had to fill out a point-of-sale form to fill the prescription. Staffers at the pharmacy warned about long wait times, saying it could take an hour to fill a simple prescription. The issues appear to extend beyond just Northern California, as a thread on Reddit includes reports of issues from places like Southern California, Maryland, and Portland. Kaiser Permanente has also been replying to users on X, saying that it is 'aware of the system outages' and that it is 'working to restore services as soon as possible.'
Daily Mail
09-05-2025
- Daily Mail
San Francisco's train system is hit by network failure
Published: | Updated: The rail systems spokesperson Alicia Trost told NBC Bay Area that the control center was unable to power up the system after its daily overnight shutdown. An image of the Embarcadero BART station shows the entranceway has been taped off and a sign placed in front that reads: 'No train service.' Gates leading into many of the 50 stations have also been shut. The system spans 131.4 miles of track throughout California, connecting San Francisco and the East Bay to other parts of the Bay Area. BART serves more than 165,000 daily riders and more than 50 million annually. Trost told NBC that network outages do occur as the system is over 50 years old. 'The good news is we're in the process of replacing it, and we have the funding to do so because of Measure RR, and the federal government has made investments into our infrastructure,' she continued. 'But it's awful news that the Bay Area can't rely on BART as of this moment. We don't have an ETA as to when the trains will go because part of that is identifying the location of the problem.' Justin Levias, from Richmond, told KTVU FOX that he works overnight and relies on BART to get home, but was forced to pay $50 to take an uber. Levias is just one of thousands of commuters who are frustrated about the system outage. Many commuters were unaware of the issue when they arrived at a BART station, only to be told that they needed to find another mode of transportation. Olivia Liu arrived at a station, finding the metal gate was down and locked. She told NBC that there is no alternative for her to get to work and an Uber would be too expensive. At the Pleasant Hill Station, signs on the platform that provide train times are now completely dark. 'What's the issue is our train control computer cannot turn on properly, so that the staff in the control center can see everything, and that's obviously not safe,' Trost said. 'So we're not going to run service until all those things happen.' The San Francisco Bay Ferry said it is operating larger ferries to accommodate stranded commuters. 'Take the ferry from Vallejo, Oakland, Richmond or Alameda or take transbay buses,' it shared on X. The last systemwide shutdown across all 50 stations occurred in 2019, when a similar computer issue disrupted service for several hours. Want more stories like this from the Daily Mail? Visit our profile page and hit the follow button above for more of the news you need.
