Latest news with #workforcemanagement
Hospitality Net
5 days ago
- Business
- Hospitality Net
Quore, LBA Hospitality Celebrate Nearly a Decade of Partnership, Innovation, and Property Management Success
FRANKLIN, Tenn. - Quore, a leading provider of workforce management solutions for hotels, announces the completion of a fully-customized Preventive Maintenance (PM) template buildout for LBA Hospitality—an award-winning hotel management company recognized for operational excellence across a diverse portfolio of branded properties. Since 2017, LBA has partnered with Quore to elevate how its engineering and operations teams manage preventative maintenance, inspections, and asset protection. Today, all LBA-managed hotels—spanning a portfolio of more than 100 properties across top global brands including Hilton, IHG, Marriott, Best Western, and Hyatt—leverage the Quore PM platform as their standardized solution. In today's environment, visibility, accountability, and adaptability aren't optional, they're essential. Quore provides a centralized platform that allows us to standardize our processes, capture actionable data, and ensure every property meets and exceeds our brand and owner expectations. With customized templates for building, life safety, mechanical, and guestroom inspections, we no longer need multiple documents at a single hotel. It's a real game-changer. Quore gives us flexibility without sacrificing consistency. Steven Steelfox, LBA Hospitality Director of Engineering & Asset Protection Exceptional Support, Enhanced Guest Satisfaction Steelfox shared that Quore has been a constant throughout his hospitality career, Everywhere I've worked, Quore was either already in use, or one of the first platforms I implemented. Management companies consistently choose Quore because of its simplicity—and now, with enhanced template customization, it's even more powerful. One well-designed template can support every operational need at the property level. He emphasized that Quore offers LBA leadership critical visibility into how assets are maintained—even when they aren't physically on site. Their customer service and training program are truly the best in the industry, he added. Quore is so intuitive, the training is almost unnecessary. New associates can log in and navigate it with ease. Steelfox said ease of use is directly impacting the guest experience. We've seen a clear correlation between Quore utilization—especially the Cleanings app and PM tools—and improved guest scores. The hotels that embrace the platform most fully are also the ones delivering the highest satisfaction ratings. He concluded, Quore stands out because of its people—and so does LBA. Together, we're building something great. Quore is also enabling LBA's engineering teams to track daily, monthly, quarterly, and tri-annual inspections electronically, eliminating outdated paper logs. And it empowers LBA's associates to proactively identify and resolve issues before they impact guests or incur higher costs. As the Dothan, Ala.-based management company continues to expand and refine its technology strategy, LBA is also partnering with Quore on brand integration initiatives, including an active project involving Marriott's GXP platform. Our relationship with LBA Hospitality is one of our most valued and collaborative, said Kalie Wilcox, Quore Senior Client Account Manager, and one of Quore's first employees. Steven and his team are passionate about continuous improvement, and it's been a privilege to help them build a program that scales with their evolving needs. With a shared passion for operational excellence and hospitality-driven values, LBA and Quore are well-positioned to continue innovating together for years to come. For more information on Quore, visit About LBA Hospitality Established in 1973, LBA Hospitality is one of the leading hotel management, development, and consulting companies in the US. With an extensive portfolio of award-winning hotels in the East, Southeast, and Southwest, LBA Hospitality is a recognized leader in developing and operating the most respected brands under Marriott, Hilton, Hyatt, Best Western, and InterContinental Hotel Group franchise licenses. For more than five decades, LBA Hospitality has continued to set a higher standard in hotel development, management, and guest satisfaction, resulting in sustained, profitable growth for owners. For more information, visit About Quore Quore empowers hoteliers to elevate guest experiences and optimize operations. As the leading hospitality operations platform, we streamline workflows across housekeeping, front desk, engineering, and management. Our solutions, trusted by over 7,300 hotels worldwide, including brands like IHG, Marriott, and Choice, simplify daily tasks from managing maintenance and guest requests to conducting inspections and tracking capital expenditures. Founded in 2012, Quore is a Tennessee-based company recognized for its rapid growth and commitment to employee well-being. Quore was named to the Inc. 5000 list of America's fastest-growing private companies, a Top Workplace by The Tennessean, and one of Forbes' Best Startup Employers. Barb Worcester
Associated Press
14-05-2025
- Business
- Associated Press
Hubexo Selects Dayforce for Workforce Transformation
LONDON, May 14, 2025 (GLOBE NEWSWIRE) -- Dayforce, Inc. (NYSE: DAY; TSX: DAY), a global human capital management (HCM) leader that makes work life better, today announced that Hubexo, a global leader in construction data and technology, has selected Dayforce to consolidate its disparate HR systems, provide a single source of truth for its people operations, and deliver a best-in-class offering to colleagues around the world. Hubexo will leverage the Dayforce™ platform, including Time and Attendance, Reporting and Analytics, Compensation Management, Performance Management, and Dayforce Co-Pilot, to develop and manage its growing team. Implementing Dayforce is part of a larger digital transformation at Hubexo, which restructured distinct companies under a unified brand and streamlined leadership team in October 2024. As part of this workforce transformation, the company wanted a comprehensive, global solution to optimise its workforce and standardise its people processes in a single cloud HCM platform. 'Hubexo has come together as one global team over the past year, and now is the right time to invest in a people platform that can match our ambitions,' said Lindi Teate, Chief People Officer, Hubexo. 'Dayforce is a truly global platform that offers ease of use for our colleagues and real-time data to improve decision making across the organisation. As we begin our journey as Hubexo, Dayforce stands out as a partner that can scale with us as we grow and help us to deliver exceptional value to our people.' Once fully implemented, the company expects that more than 2,400 Hubexo employees across 25 countries in Europe, North America, and Asia Pacific will be live on the Dayforce platform. 'Global organisations face unique challenges, from managing a disparate workforce to remaining compliant across multiple jurisdictions. That's why companies like Hubexo choose Dayforce to deliver operational resiliency and simplicity at scale,' said Nicole Bello, Group Vice President, EMEA, Dayforce, Inc. 'By fully harnessing our AI-powered people platform, Hubexo is elevating their people processes to make work life better - and we're proud to partner with them on this transformational journey.' To learn more about Dayforce's modern cloud HCM software, please visit About Dayforce Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on enabling thousands of customers and millions of employees around the world do the work they're meant to do. With our single AI-powered people platform for HR, Pay, Time, Talent, and Analytics, organizations of all sizes and industries are benefiting from simplicity at scale with Dayforce to help unlock their full workforce potential, operate with confidence, and realize quantifiable value. To learn more, visit Media Contact Nick de Pass [email protected] (226) 972-5962
Forbes
09-05-2025
- Business
- Forbes
AI Agents: The New Workforce Reality
Founder & CEO of Workmetrics, a leader in workforce software. Doctor of Information Technology specialising in data integration and AI. They learn, adapt and interact. Operating in a Navy SEAL-like fashion, AI agents have quickly established themselves as one of the most exciting ways to tap into AI for handling everyday tasks. Unlike their assistant siblings that function via scripted response, AI agents understand the context of the environment and make decisions single-handedly to reach specific outcomes—all the while continuously learning. As it happens, their reactionary nature is having a growing impact on workforce management. Look no further than the Employee Self-Service Agent, Microsoft's feature within Microsoft 365 Copilot to make HR and IT tasks quicker and easier for employees. It helps them find info and resources faster and overall provides a better experience. For instance, it can pull up the right company policies and resources and combine data from HR and IT so employees have one place to go to for answers. Speaking of policies, AI agents let employees know when rules or programs change, so everyone stays up to date and follows them. They also automatically keep an eye on whether everyone's following labor laws and company rules so that the company as a whole stays compliant and trouble-free. From an engagement perspective, AI agents make onboarding smoother and get new employees excited (as much as that's realistically possible) with personalized help right from the get-go. They not only answer questions contextually but also provide customized advice and help with important stuff like background checks, training suggestions, setting up profiles, and so on. In doing so, they cut down on inherent onboarding problems such as miscommunication or missed steps, while helping new hires get comfortable faster. IBM already uses (and sells, of course) its IBM watsonx Orchestrate agent in HR. Employees can access it from the company's internal portal, where they're free to ask HR-related questions in natural language and get instant support. But what's really interesting is that through API integrations, the AI agent can actually do HR tasks for employees rather than 'merely' provide assistance. It can set up accounts, make sure everyone gets the same welcome and schedule training, to name a few things. As a result, HR executives can find more time in their otherwise busy schedules to actually connect with the hires and focus on high-value tasks (not that welcoming new team members isn't, but still). The agent also tackles talent acquisition by handling interview scheduling and follow-up emails so the hiring process goes smoothly. Furthermore, it automates time-consuming tasks like finding, contacting and engaging candidates on career sites. This frees up recruiters to spend more time on the important aspects—most notably, building relationships. Besides automated actions and responses, the true power of AI agents lies in predictive capabilities. Once a potential risk is identified through historical incident reports, IoT sensor data and behavioral analytics, AI agents can use that information to provide instant feedback to the worker. They can do so by dynamically displaying real-time safety information, evacuation routes, and hazard warnings or delivering voice alerts and instructions through speakers or personal headsets. More impressively, they can adjust the working environment. Say a sensor detects higher-than-normal levels of hazardous gases or excessive heat—an AI agent can increase ventilation and lower the temperature. They can also automatically slow down, pause or completely shut down machinery to prevent accidents if they detect potentially unsafe operating conditions. Some companies are also integrating AI with digital twins, creating real-time workplace simulations to test safety protocols and identify vulnerabilities before they lead to injuries. AI agents can then use the results of those simulations to create safer environments, all the while aligning with regulatory frameworks such as the EU's Vision Zero initiative and ANSI's Z10 occupational health and safety guidelines. Granted, AI agents need to be integrated with existing systems to effectively complement the safety team's job. And yes, this doesn't bode well for businesses with legacy infrastructure not quite designed for easy AI integration. But then again, having these intelligent controllers is worth the upfront investment and planning, especially since they can prevent the (previously) unpreventable. The agents turn everything into organized insights and produce patterns, actionable advice and a basis for human-led decisions driven by easily understandable data. They can also look at lengthy reports, spreadsheets, and legal documents, then pull out the important parts and deliver simple yet meaningful summaries. That is in the very essence of what AI agents do: break complex workflows into smaller, manageable steps. It means they often specialize in particular areas and tasks. One can dabble in research, another one in multistep customer responses. Plus, you can build a custom agent for a specific need. To take advantage of what is arguably the most transformative power within the workplace right now, you'll need a solid strategy. Here are some key aspects to handle: • Analyze your current organizational model: A thorough assessment of your core workforce processes and workflows will help uncover areas where AI will be of utmost value. This includes how and where particular AI agents can be deployed and in the most efficient manner, along with how your company model should accommodate AI-driven demands to deliver optimal results. • Define tasks suitable for agents: Take a look at your team setup and figure out what will stay with people, what goes to AI, and when you'll still need the old-fashioned brain to step in and take charge. For example, despite their sophistication, AI agents aren't well equipped to deal with tasks involving nuanced human emotions or ethical situations. So, anything involving emotional intelligence or complex social interactions will likely still need a human at the helm to deliver the necessary understanding. • Support your workers: It's all too easy for your workforce to feel threatened by AI. So, get them ready and comfortable to team up with AI agents by providing them with new skills and ways of doing things. Help them see the roles they can jump into in this AI-powered world so they're less worried about being replaced. Additionally, encourage them to think critically about what the AI spits out so they can jump in and correct it when needed, as well as share their ideas. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?
