20-05-2025
77% of Retail Workers Say Labor Planning Gaps Are Hurting Store Performance, Logile Survey Finds
DALLAS--(BUSINESS WIRE)--May 20, 2025--
Retailers are facing increasing pressure to optimize staffing amid rising labor challenges and tighter margins. According to new research from Logile, many are still struggling to align their labor plans with actual store needs, resulting in missed revenue opportunities and low associate morale.
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The 2025 Logile Labor Planning & Optimization Report, conducted via the third-party platform Pollfish, surveyed 500 U.S. retail store associates to understand how scheduling gaps and workforce management challenges are impacting frontline performance. The findings show that retailers' labor planning, forecasting and execution actions often fall short on the ground, leading to staffing mismatches, associate stress and operational inefficiencies.
Key Findings Include:
'There's a clear disconnect between plan and practice. Retailers have made meaningful strides in prioritizing workforce initiatives, but our research shows that many are still missing the opportunity to fully connect their planning efforts with store-level reality,' said Purna Mishra, Founder and CEO, Logile. 'By integrating real-time demand data and modeling store-specific labor needs more accurately, retailers can close the loop between planning and execution—improving service, supporting staff and strengthening the bottom line.'
Visit the 2025 Labor Planning & Optimization Report at Logile's website for the complete survey results.
About Logile, Inc.
Logile is the leading provider of AI-powered Connected Workforce solutions, helping retailers worldwide optimize operations and improve customer experiences. Logile's innovative platform delivers actionable insights, enabling retailers to achieve real-time adaptability and unparalleled efficiency. For more information, visit
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CONTACT: Breanne Ngo
[email protected]
KEYWORD: UNITED STATES NORTH AMERICA TEXAS
INDUSTRY KEYWORD: SOFTWARE RESTAURANT/BAR SUPPLY CHAIN MANAGEMENT OTHER RETAIL PROFESSIONAL SERVICES SUPERMARKET DEPARTMENT STORES APPS/APPLICATIONS TECHNOLOGY CONVENIENCE STORE ARTIFICIAL INTELLIGENCE RETAIL HUMAN RESOURCES
SOURCE: Logile, Inc.
Copyright Business Wire 2025.
PUB: 05/20/2025 09:18 AM/DISC: 05/20/2025 09:17 AM