Latest news with #MSPCentral
Hans India
8 hours ago
- Business
- Hans India
ManageEngine Launches MSP Central: A Platform Built for Strengthening Modern MSP Infrastructure
ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the launch of MSP Central, a unified platform designed to help MSPs streamline service delivery, device management, threat protection, and infrastructure monitoring from a single interface. ManageEngine focuses on addressing specific operational models and business challenges of MSPs, developing tools that support multi-client environments, technician efficiency, and service scalability. MSP Central brings together these capabilities into a unified platform tailored to how MSPs deliver and manage IT services today. Meeting the Evolving Needs of MSPs IDC India forecasts that India's managed services market will grow at a CAGR of 10.5% to cross $8.4 billion by 2027, driven by hybrid cloud adoption, remote work infrastructure, and growing cybersecurity mandates. According to NASSCOM, over 60% of Indian SMBs now rely on MSPs for their core IT infrastructure, cybersecurity, and business continuity. The demand is further fueled by the expansion of digital transformation initiatives in Tier-2 and Tier-3 cities, where local MSPs are playing a pivotal role in bridging the IT gap. MSPs are under increasing pressure to scale operations without compromising service quality, as they strive to deliver strategic value to customers and stand out in a competitive market 'We had technicians switching between multiple consoles just to resolve a single client incident, a real drag on time and ticket volume,' said Edgar Martínez, Business Manager, EvolutionIT, an early adopter of MSP Central from Chile. We were looking for a tool that could bring together everything our team needs without adding complexity or locking us into a rigid stack.' MSP Central directly addresses this fragmentation by offering a unified platform to manage day-to-day operations across clients, from technician workflows and asset visibility to endpoint protection and network health monitoring. Its modular, cloud-native architecture supports native multi-tenancy, fine-grained role-based access control, and seamless integrations with both Zoho apps and third-party tools. This gives MSPs the flexibility to adopt only the modules they need and expand at their own pace. Features Designed to Support MSP Operations 'With MSP Central, we're bringing together the best of ManageEngine's proven IT management and security capabilities in a platform designed from the ground up for MSPs,' said Mathivanan Venkatachalam, Vice President, ManageEngine. While each of these modules stands strong on its own, together they form a truly unified platform, delivering a single, connected experience for service providers. This approach lets MSPs consolidate their operations, eliminate tool sprawl, and enable their teams to work more efficiently and effectively, all from a unified console.' The platform includes the following capabilities: Modular architecture: Adopt only the components required—no bundling or mandatory licensing. Remote monitoring and management (RMM): Manage devices across clients with patching, asset visibility, and proactive remediation in a multi-tenant setup. Professional services automation (PSA): Integrate ticketing, contract management, SLAs, time tracking, and billing in a unified workflow. Advanced server monitoring: Monitor infrastructure across Windows, Linux, databases, and virtual systems with automated alerts and deep metrics. Endpoint security: Provide comprehensive protection against evolving cyberthreats with vulnerability management, device and application control, anti-ransomware, and browser security. AI-powered automation: Accelerate workflows with ticket summarization, sentiment detection, alert correlation, and predictive thresholds. Third-party integrations: Connect seamlessly with over 20 tools across IT, security and business ecosystems via open APIs and pre-built connectors. Marketplace ready: Built for integration into cloud marketplaces and partner ecosystems. Looking Ahead MSP Central marks the foundation of ManageEngine's long-term MSP platform strategy, which supports the full spectrum of managed services. Future enhancements will focus on expanding into adjacent domains like SIEM, privileged access management, and advanced analytics, helping MSPs and MSSPs manage security and compliance alongside operations. The platform will also evolve to support deeper integrations with business applications and partner ecosystems, empowering providers to streamline service delivery end to end. 'Our goal is to give MSPs a platform that adapts to their growth, supports their preferred tools, and eliminates the friction of fragmented systems. We're starting with RMM, PSA, and advanced server monitoring, but this is just the beginning. Our vision is to bring all of ManageEngine's standalone MSP tools together under this platform, delivering depth, flexibility, and scalability that helps providers grow alongside their clients' needs. MSP Central is designed to support MSPs for the long haul,' added Venkatachalam. Pricing and Availability
Time of India
8 hours ago
- Business
- Time of India
ManageEngine launches MSP central: A platform built for strengthening modern MSP infrastructure
Manage clients securely with integrated RMM, PSA, and advanced server monitoring on a multi-tenant, role-based platformBoost technician productivity with AI-driven ticket insights, sentiment detection, and intelligent alert correlation ManageEngine , a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the launch of MSP Central , a unified platform designed to help MSPs streamline service delivery, device management, threat protection, and infrastructure monitoring from a single interface. ManageEngine focuses on addressing specific operational models and business challenges of MSPs, developing tools that support multi-client environments, technician efficiency, and service scalability. MSP Central brings together these capabilities into a unified platform tailored to how MSPs deliver and manage IT services today. Meeting the evolving needs of MSPs IDC India forecasts that India's managed services market will grow at a CAGR of 10.5% to cross $8.4 billion by 2027, driven by hybrid cloud adoption, remote work infrastructure, and growing cybersecurity mandates. According to NASSCOM, over 60% of Indian SMBs now rely on MSPs for their core IT infrastructure, cybersecurity, and business continuity. The demand is further fueled by the expansion of digital transformation initiatives in Tier-2 and Tier-3 cities, where local MSPs are playing a pivotal role in bridging the IT gap. MSPs are under increasing pressure to scale operations without compromising service quality, as they strive to deliver strategic value to customers and stand out in a competitive market 'We had technicians switching between multiple consoles just to resolve a single client incident, a real drag on time and ticket volume,' said Edgar Martínez, Business Manager, EvolutionIT, an early adopter of MSP Central from Chile. We were looking for a tool that could bring together everything our team needs without adding complexity or locking us into a rigid stack.' MSP Central directly addresses this fragmentation by offering a unified platform to manage day-to-day operations across clients, from technician workflows and asset visibility to endpoint protection and network health monitoring. Its modular, cloud-native architecture supports native multi-tenancy, fine-grained role-based access control, and seamless integrations with both Zoho apps and third-party tools. This gives MSPs the flexibility to adopt only the modules they need and expand at their own pace. Features designed to support MSP operations 'With MSP Central, we're bringing together the best of ManageEngine's proven IT management and security capabilities in a platform designed from the ground up for MSPs,' said Mathivanan Venkatachalam, Vice President, ManageEngine. While each of these modules stands strong on its own, together they form a truly unified platform, delivering a single, connected experience for service providers. This approach lets MSPs consolidate their operations, eliminate tool sprawl, and enable their teams to work more efficiently and effectively, all from a unified console.' The platform includes the following capabilities: Modular architecture: Adopt only the components required—no bundling or mandatory monitoring and management (RMM): Manage devices across clients with patching, asset visibility, and proactive remediation in a multi-tenant services automation (PSA): Integrate ticketing, contract management, SLAs, time tracking, and billing in a unified server monitoring: Monitor infrastructure across Windows, Linux, databases, and virtual systems with automated alerts and deep security: Provide comprehensive protection against evolving cyberthreats with vulnerability management, device and application control, anti-ransomware, and browser automation: Accelerate workflows with ticket summarization, sentiment detection, alert correlation, and predictive integrations: Connect seamlessly with over 20 tools across IT, security and business ecosystems via open APIs and pre-built ready: Built for integration into cloud marketplaces and partner ecosystems. Looking Ahead MSP Central marks the foundation of ManageEngine's long-term MSP platform strategy, which supports the full spectrum of managed services. Future enhancements will focus on expanding into adjacent domains like SIEM, privileged access management, and advanced analytics, helping MSPs and MSSPs manage security and compliance alongside operations. The platform will also evolve to support deeper integrations with business applications and partner ecosystems, empowering providers to streamline service delivery end to end. 'Our goal is to give MSPs a platform that adapts to their growth, supports their preferred tools, and eliminates the friction of fragmented systems. We're starting with RMM, PSA, and advanced server monitoring, but this is just the beginning. Our vision is to bring all of ManageEngine's standalone MSP tools together under this platform, delivering depth, flexibility, and scalability that helps providers grow alongside their clients' needs. MSP Central is designed to support MSPs for the long haul,' added Venkatachalam.
Syyaha
11 hours ago
- Business
- Syyaha
ManageEngine Launches MSP Central: A Platform Built for Strengthening Modern MSP Infrastructure
RIYADH, Saudi Arabia – 25th June, 2025 — ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the launch of MSP Central—a unified platform designed to help MSPs streamline service delivery, device management, threat protection, and infrastructure monitoring from a single focuses on addressing specific operational models and business challenges of MSPs, developing tools that support multi-client environments, technician efficiency, and service scalability. MSP Central brings together these capabilities into a unified platform tailored to how MSPs deliver and manage IT services today. Meeting the Evolving Needs of MSPs With the global managed services market projected to reach $511 billion by 2029, MSPs are facing mounting pressure to scale operations without compromising service quality so as to offer a strategic value to customers and differentiate from the competition.'We had technicians switching between multiple consoles just to resolve a single client incident—a real drag on time and ticket volume,' said Edgar Martínez, business manager at 'EvolutionIT' from Chile, an early adopter of MSP Central. 'We were looking for a tool that could bring together everything our team needs without adding complexity or locking us into a rigid stack.' MSP Central directly addresses this fragmentation by offering a unified platform to manage day-to-day operations across clients—from technician workflows and asset visibility to endpoint protection and network health monitoring. Its modular, cloud-native architecture supports native multi-tenancy, fine-grained role-based access control, and seamless integrations with both Zoho apps and third-party tools. This gives MSPs the flexibility to adopt only the modules they need and expand at their own pace. Features Designed to Support MSP Operations 'With MSP Central, we're bringing together the best of ManageEngine's proven IT management and security capabilities in a platform designed from the ground up for MSPs,' said Mathivanan Venkatachalam, vice president at ManageEngine. 'While each of these modules stands strong on its own, together they form a truly unified platform—delivering a single, connected experience for service providers. This approach lets MSPs consolidate their operations, eliminate tool sprawl, and enable their teams to work more efficiently and effectively—all from a unified console.' The platform includes the following capabilities: Modular architecture: Adopt only the components required—no bundling or mandatory licensing. Remote monitoring and management (RMM): Manage devices across clients with patching, asset visibility, and proactive remediation in a multi-tenant setup. Professional services automation (PSA): Integrate ticketing, contract management, SLAs, time tracking, and billing in a unified workflow. Advanced server monitoring: Monitor infrastructure across Windows, Linux, databases, and virtual systems with automated alerts and deep metrics. Endpoint security: Provide comprehensive protection against evolving cyberthreats with vulnerability management, device and application control, anti-ransomware, and browser security. AI-powered automation: Accelerate workflows with ticket summarization, sentiment detection, alert correlation, and predictive thresholds. Third-party integrations: Connect seamlessly with over 20 tools across IT, security and business ecosystems via open APIs and pre-built connectors. Marketplace ready: Built for integration into cloud marketplaces and partner ecosystems. Looking AheadMSP Central marks the foundation of ManageEngine's long-term MSP platform strategy, which supports the full spectrum of managed services. Future enhancements will focus on expanding into adjacent domains like SIEM, privileged access management, and advanced analytics, helping MSPs and MSSPs manage security and compliance alongside operations. The platform will also evolve to support deeper integrations with business applications and partner ecosystems, empowering providers to streamline service delivery end to end.'Our goal is to give MSPs a platform that adapts to their growth, supports their preferred tools, and eliminates the friction of fragmented systems. We're starting with RMM, PSA, and advanced server monitoring, but this is just the beginning. Our vision is to bring all of ManageEngine's standalone MSP tools together under this platform, delivering depth, flexibility, and scalability that helps providers grow alongside their clients' needs. MSP Central is designed to support MSPs for the long haul,' added and AvailabilityMSP Central is available globally starting today. The platform supports flexible modular pricing so MSPs can pay for only what they need. Start your free trial now at:
Web Release
11 hours ago
- Business
- Web Release
ManageEngine Launches MSP Central: A Platform Built for Strengthening Modern MSP Infrastructure
ManageEngine, a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the launch of MSP Central—a unified platform designed to help MSPs streamline service delivery, device management, threat protection, and infrastructure monitoring from a single interface. ManageEngine focuses on addressing specific operational models and business challenges of MSPs, developing tools that support multi-client environments, technician efficiency, and service scalability. MSP Central brings together these capabilities into a unified platform tailored to how MSPs deliver and manage IT services today. Meeting the Evolving Needs of MSPs With the global managed services market projected to reach $511 billion by 2029, MSPs are facing mounting pressure to scale operations without compromising service quality so as to offer a strategic value to customers and differentiate from the competition. 'We had technicians switching between multiple consoles just to resolve a single client incident—a real drag on time and ticket volume,' said Edgar Martínez, business manager at EvolutionIT, an early adopter of MSP Central. 'We were looking for a tool that could bring together everything our team needs without adding complexity or locking us into a rigid stack.' MSP Central directly addresses this fragmentation by offering a unified platform to manage day-to-day operations across clients—from technician workflows and asset visibility to endpoint protection and network health monitoring. Its modular, cloud-native architecture supports native multi-tenancy, fine-grained role-based access control, and seamless integrations with both Zoho apps and third-party tools. This gives MSPs the flexibility to adopt only the modules they need and expand at their own pace. Features Designed to Support MSP Operations 'With MSP Central, we're bringing together the best of ManageEngine's proven IT management and security capabilities in a platform designed from the ground up for MSPs,' said Mathivanan Venkatachalam, vice president at ManageEngine. 'While each of these modules stands strong on its own, together they form a truly unified platform—delivering a single, connected experience for service providers. This approach lets MSPs consolidate their operations, eliminate tool sprawl, and enable their teams to work more efficiently and effectively—all from a unified console.' The platform includes the following capabilities: ? Modular architecture: Adopt only the components required—no bundling or mandatory licensing. ? Remote monitoring and management (RMM): Manage devices across clients with patching, asset visibility, and proactive remediation in a multi-tenant setup. ? Professional services automation (PSA): Integrate ticketing, contract management, SLAs, time tracking, and billing in a unified workflow. ? Advanced server monitoring: Monitor infrastructure across Windows, Linux, databases, and virtual systems with automated alerts and deep metrics. ? Endpoint security: Provide comprehensive protection against evolving cyberthreats with vulnerability management, device and application control, anti-ransomware, and browser security. ? AI-powered automation: Accelerate workflows with ticket summarization, sentiment detection, alert correlation, and predictive thresholds. ? Third-party integrations: Connect seamlessly with over 20 tools across IT, security and business ecosystems via open APIs and pre-built connectors. ? Marketplace ready: Built for integration into cloud marketplaces and partner ecosystems. Looking Ahead MSP Central marks the foundation of ManageEngine's long-term MSP platform strategy, which supports the full spectrum of managed services. Future enhancements will focus on expanding into adjacent domains like SIEM, privileged access management, and advanced analytics, helping MSPs and MSSPs manage security and compliance alongside operations. The platform will also evolve to support deeper integrations with business applications and partner ecosystems, empowering providers to streamline service delivery end to end. 'Our goal is to give MSPs a platform that adapts to their growth, supports their preferred tools, and eliminates the friction of fragmented systems. We're starting with RMM, PSA, and advanced server monitoring, but this is just the beginning. Our vision is to bring all of ManageEngine's standalone MSP tools together under this platform, delivering depth, flexibility, and scalability that helps providers grow alongside their clients' needs. MSP Central is designed to support MSPs for the long haul,' added Venkatachalam. Pricing and Availability MSP Central is available globally starting today. The platform supports flexible modular pricing so MSPs can pay for only what they need. Start your free trial now at:
TECHx
12 hours ago
- Business
- TECHx
ManageEngine Launches Unified MSP Platform, MSP Central
Home » Tech Value Chain » Global Brands » ManageEngine Launches Unified MSP Platform, MSP Central ManageEngine, a division of Zoho Corporation, announced the launch of MSP Central. It is a unified platform designed to help managed service providers (MSPs) streamline IT service delivery and operations. The platform enables MSPs to manage device administration, threat protection, and infrastructure monitoring from a single console. ManageEngine revealed that MSP Central addresses the operational challenges of MSPs, offering enhanced technician efficiency and service scalability. According to the company, the global managed services market is expected to reach $511 billion by 2029. MSPs are under growing pressure to scale operations without reducing service quality. MSP Central aims to meet this demand. 'With MSP Central, we're bringing together the best of ManageEngine's proven IT management and security capabilities in a platform designed from the ground up for MSPs,' said Mathivanan Venkatachalam, vice president at ManageEngine. An early user, Edgar Martínez from EvolutionIT, shared that switching between multiple tools slowed down operations. He noted that MSP Central offered a much-needed unified approach without added complexity. ManageEngine reported that the platform includes a modular, cloud-native architecture. It features multi-tenancy, role-based access control, and seamless integration with Zoho apps and third-party tools. This design gives MSPs the flexibility to adopt only what they need. Key features include: Remote Monitoring and Management (RMM) for patching, asset visibility, and proactive remediation. Professional Services Automation (PSA) with ticketing, SLAs, and billing tools. Endpoint security with anti-ransomware, browser security, and vulnerability management. Additionally, MSP Central supports AI-powered automation, advanced server monitoring, and over 20 third-party integrations via open APIs. ManageEngine reported that the platform is built for marketplace readiness and will expand to support areas like SIEM, privileged access management, and analytics. Future updates will deepen integrations with business applications and partner ecosystems. MSP Central is now available globally with modular pricing. ManageEngine confirmed that providers can pay only for the capabilities they use.
