FlySafair slammed for allegedly refusing CCMA mediation as strike strands passengers
Image: Supplied
Scores of FlySafair passengers were left stranded on Monday morning as pilots embarked on a strike over wages and working conditions.
According to union Solidarity, which is representing the aggrieved pilots, the airline is refusing to partake in a mediation process initiated by the Commission for Conciliation, Mediation and Arbitration (CCMA).
'The CCMA has offered its help in terms of section 150 of the Labour Relations Act (No. 66 of 1995) to resolve the dispute between Solidarity and FlySafair. Solidarity has formally agreed to the CCMA process, but by the end of the weekend FlySafair was still refusing to agree to it,' Solidarity said in a statement released on Monday morning.
IOL has reached out to FlySafair for commentary on the CCMA matter.
FlySafair said it cancelled 8% of its flights on Monday after pilots who had previously indicated their availability to fly, instead joined the two-week strike.
Airports Company South Africa said it was aware of the ongoing operational disruptions affecting FlySafair flights on Monday and said it has implemented contingency measures to minimise disruptions.
'While a number of flights have been cancelled, the majority of FlySafair services are operating as scheduled, and airport operations continue as normal,' ACSA said.
The airports company said passengers should contact FlySafair directly for flight-specific updates and use the ACSA Mobile App for live flight notifications.
Talks in deadlock after a weekend of no progress
Solidarity said the strike was initially meant to last for one day, to get FlySafair to the negotiating table. But it said the airline then responded by locking out the pilots for seven days.
'We welcome the CCMA's intervention. The disruption of an airline is a matter of national interest. Such disruption must be avoided. Our aim with the one-day strike notice was to get FlySafair to the negotiating table,' Solidarity commented.
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'We were prepared to do everything possible over the weekend to prevent the disruption and find a solution with the help of the CCMA. Instead of coming to the table, FlySafair escalated the disruption by locking out the pilots for at least seven days.'
Pilot pay is competitive, FlySafair says
Solidarity has accused FlySafair of having an 'aggressive business style', leading to around 90% of its members voting in favour of a strike.
Solidarity is demanding a 10.5% increase for 2025/26, with pilots claiming they're still earning 10% less than pre-pandemic levels. However, FlySafair says that this would amount to a cost-to-company increase of more than 20% once additional demands had been factored in, which it says is an unsustainable escalation for any company. The airline has offered its pilots an 'above inflation' increase of 5.7%.
FlySafair maintains that its pilots are among the best-compensated professionals in South Africa, with captains earning between R1.8 million and R2.3 million per year, placing them within the country's top 1% of earners. These salaries are regularly benchmarked against those at other local airlines and are higher than most, the airline said.
Responding to accusations that pilots were overworked, FlySafair said its captains spent an average of 63 hours in the cockpit last month, which is well within regulatory limits set by the Civil Aviation Authority, IATA and ICAO, which cap flight duty at 100 hours per month.
This is a developing story. Stay tuned to IOL for further updates.
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Image: Supplied The open letter also highlighted a 'growing culture of silence and fear", in which concerns about fatigue, safety and attrition are routinely dismissed or met with intimidation. Pilots claim they're 'spoken at' rather than with. Solidarity also sought to clarify the widespread claims that the pilots earn R1.8 million to R2.4 million, stating that those figures only apply to a small number of senior captains. Most earn significantly less, the union said, and at FlySafair salaries have not returned to pre-Covid levels, despite promises made during the crisis. The joint statement also claims that average fight hours are being misrepresented. FlySafair claims its pilots fly an average of 63 hours per month, but Solidarity says many line pilots fly 85 to over 100 hours per month, and that excludes standby periods or training, which often exceed 180 hours of total duty per month. This is close to the legal maximum of 200. 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