logo
Legault's office was informed of potential SAAQ cost overruns in 2020, inquiry hears

Legault's office was informed of potential SAAQ cost overruns in 2020, inquiry hears

Quebec Politics
Premier François Legault's office was informed in 2020 of a delay in the deployment of the SAAQclic platform and of a dispute with a consortium producing it that could lead to cost overruns.
Véronik Aubry, who served as Chief of Staff to former Transport Minister François Bonnardel from 2018 to 2021, testified Wednesday afternoon before the Gallant Commission.
Following a meeting in July 2020 with the then CEO of the Société de l'assurance automobile du Québec (SAAQ), Nathalie Tremblay, Aubry said she met with a political adviser in the premier's office, Ariane Gauthier.
Aubry said she updated her on the latest developments related to the SAAQ's digital shift. The platform's deployment was delayed by one year.
'I remember mentioning the project's postponement to two people: Ariane at the premier's office. However, I assured her regarding costs that, for now, we were still in the same scenario of $458 million,' said Aubry.
Did she provide the 'nuance' that a dispute was ongoing between the SAAQ and the consortium, and that this could have 'financial implications?' asked commission counsel Mélanie Tremblay.
'I told Ms. Gauthier,' Aubry replied. She said she also informed someone in the office of the Minister of Cybersecurity and Digital Affairs, Eric Caire, about the timeline, but she believes she failed to mention the dispute and its possible financial impacts.
Legault has so far always pleaded ignorance surrounding the cost overruns related to the SAAQ's IT modernization project. The project is expected to cost at least $1.1 billion, $500 million more than expected, according to the Auditor General.
Legault's former right-hand man at the Conseil exécutif, Yves Ouellet, knew as early as Sept. 7, 2022, that SAAQclic's costs were exploding, according to testimony given by former SAAQ CEO Denis Marsolais to the Gallant Commission in late spring.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Quebec's former transport minister says he was kept in the dark about SAAQclic cost overrun
Quebec's former transport minister says he was kept in the dark about SAAQclic cost overrun

CBC

timean hour ago

  • CBC

Quebec's former transport minister says he was kept in the dark about SAAQclic cost overrun

Nearly four months since the start of the public inquiry into the failed rollout of SAAQclic, Quebec's former transport minister told the Gallant commission on Thursday that he was kept out of the loop regarding several details about the platform, including its actual cost. François Bonnardel explained that he never thought the budget would be exceeded and wasn't aware of the overspending. He stressed that the Société de l'assurance automobile du Québec (SAAQ) did not clearly explain to him the different phases of the project, including its anticipated rollout. Bonnardel, who is Quebec's public security minister, served as transport minister between 2018 and 2022 — pivotal years for the CASA project, which is the SAAQ's IT modernization initiative that included the SAAQclic platform. Initially, SAAQclic was expected to cost $458 million, and Bonnardel told the commission he believed that to be the total cost of the project. But he says he found out in February 2021 that the cost at the time had exceeded $600 million. "It's quite unusual," said Bonnardel, who told the inquiry he had requested a meeting with senior SAAQ officials immediately. "I want to know where this figure of $620 or $630 [million] comes from." Véronik Aubry, who headed Bonnardel's office between 2018 and 2021, said in her testimony Wednesday that she found out about delays and potential cost overruns in 2020. She said she relayed that information to Premier François Legault's political adviser. The February 2023 launch of the SAAQclic online platform faced a series of major failures and sparked a customer service crisis. It was intended to centralize most of the services from the province's automobile insurance board. These problems were highlighted in a scathing report by the auditor general in February 2025 who found that the true cost is now likely to climb over $1.1 billion. "For me, every $100,000 that is overspent must be defended and explained," Bonnardel told the commission, saying he always insisted on fiscal responsibility and spending control in his role. The public inquiry — presided over by Denis Gallant and known as the Gallant commission — began on April 24. 'Transparency is non-negotiable,' says Bonnardel In his testimony, he described himself as a "corridor man" who knocks on his staff's office doors to ask them questions about different files and their progress. "For me, transparency is non-negotiable," said Bonnardel. He spoke of the impression he initially had of former SAAQ CEO Nathalie Tremblay, highlighting how "reassuring" she was regarding the delivery and the progress of the project and how he fully trusted her. According to some testimonies heard during the commission in recent days, Tremblay allegedly glossed over conflicts between the SAAQ and its suppliers, which would ultimately drive up the project's costs. Véronik Aubry, who headed Bonnardel's office between 2018 and 2021, said in her testimony Wednesday that she found out about delays and potential cost overruns in 2020, despite being reassured by Tremblay. Bonnardel also pointed the finger at the former provincial Liberal government, which he said had not provided him all the information about the CASA project, including its problems. "What I take away from the last few weeks is that the previous administration knew that the project would cost $600 million. I didn't know that," said Bonnardel. Bonnardel's testimony will continue on Friday and current Transport Minister Geneviève Guilbault is also expected to face questioning. The inquiry's report is due by Sept. 30.

SAAQclic fiasco: Minister François Bonnardel's testimony expected Thursday afternoon
SAAQclic fiasco: Minister François Bonnardel's testimony expected Thursday afternoon

CTV News

time9 hours ago

  • CTV News

SAAQclic fiasco: Minister François Bonnardel's testimony expected Thursday afternoon

Quebec Public Security Minister Francois Bonnardel responds to reporters questions at the legislature in Quebec City, Tuesday, February 18, 2025. (Jacques Boissinot/The Canadian Press) CAQ Minister François Bonnardel is expected to appear Thursday afternoon before the Gallant Commission, which is investigating the failed digital transition of the Société de l'assurance automobile du Québec (SAAQ). Transport Minister from 2018 to 2022, Bonnardel has been summoned to testify about the SAAQclic fiasco. His testimony will follow this week's appearances by political staffers who were part of his cabinet when he was in charge of the ministry. Bonnardel is now Minister of Public Security. In recent days, former political advisors and cabinet directors have been questioned about what they knew and what they did in the SAAQ's technological modernization file. On Monday, former Liberal Transportation Ministers Laurent Lessard and André Fortin gave their version of events to the public inquiry commission. The current minister responsible for the portfolio, Geneviève Guilbault, is also expected to be heard by the end of the week. The SAAQ's IT project, known as CASA (Carrefour des services d'affaires), is expected to cost at least $1.1 billion, or $500 million more than planned, according to the Auditor General of Quebec. This report by The Canadian Press was first published in French on Aug. 21, 2025.

Legault says his team ready to fight with him to solve CAQ's problems with voters
Legault says his team ready to fight with him to solve CAQ's problems with voters

Montreal Gazette

timea day ago

  • Montreal Gazette

Legault says his team ready to fight with him to solve CAQ's problems with voters

Quebec Politics QUEBEC — Premier François Legault says he believes members of this Coalition Avenir Québec caucus are ready to fight with him to dig the party out of the hole it finds itself in 14 months before the next general election. Emerging from a second full day of special summer meetings to regroup following Monday's byelection loss in Arthabaska and a generally poor standing with voters, Legault said he believes his team of MNAs are united behind him. 'I consider myself really lucky to have a beautiful family, a beautiful team of 86 MNAs, in all the regions of Quebec, who have given me all kinds of ideas,' Legault said, stopping for a moment to speak to waiting reporters. 'We really got down to work. I sensed they are ready to fight with me.' It was the CAQ's second day of soul searching meetings and came three days after losing a byelection in Arthabaska to the rival Parti Québécois. On Wednesday, Legault called a special cabinet meeting that dragged on for five hours. On Thursday it was the turn of regular caucus MNAs to vent and make suggestions. Arriving early in the morning for the meeting, held in the legislature's restaurant, Le Parlementaire, Legault urged his troops to tell him what they heard from voters over the summer and what the CAQ needs to change to win back voters.. 'I know you listened to a lot of people this summer,' Legault said before the media was ushered out the door. 'I want you to tell me what you heard. 'You know we have worked together for many years. We did some good things. But we need to realize there are frustrations. There are people who are disappointed and we have a duty to make changes. Together, we need to make certain corrections. 'I want you to be frank. I want you to tell me exactly what you heard. We need to realign ourselves.' And apparently the MNAs took Legault up on the offer. Emerging in the evening from the meeting, the politicians were all smiles, claiming they were able to clear the air with the party leadership. 'The CAQ is united and you may not have noticed but we are a large caucus and it's very rare there is discord,' said Chantal Soucy, the MNA for the riding of Saint-Hyacinthe. 'It's our strength to continue. We are looking ahead. We are rolling up our sleeves and are optimistic for the future.' 'I am satisfied with the discussion, satisfied with the leader, very nice meeting,' added Chauveau MNA Sylvain Lévesque. 'Everyone is behind the leader.' As for what the CAQ and government plan to change in what Legault calls a realignment, MNAs said those announcements will follow later. Since coming to office in 2018, the CAQ has governed under a banner of economic and Quebec nationalism, promising sound financial management and an efficient government. Incidents such as Quebec's historic deficit, botched investments in Northvolt and bureaucratic bungling as seen in the SAAQclic fiasco have rattled public confidence in the government. So have soaring grocery, housing and gas prices and static from businesses over plans to slash immigration. Legault did not say what he has up his sleeve but change seems to be in the cards, his minister said. 'I am even happier than I was yesterday,' Health Minister Christian Dubé said on his way out of the meeting. 'When people are in a difficult situation (like the CAQ) they either close their eyes or they are open to change..' Asked if the CAQ has solutions, Dubé said: 'Many.' 'We did a good post-mortem and we're looking forward,' said Immigration and French Language Minister Jean-François Roberge. 'We will soon reveal to you the results, but there are major issues we are putting forward.' If there are cracks in the party, they were not showing. Despite the byelection loss and speculation that dissent might emerge in the CAQ machine, MNAs gave Legault a resounding ovation as he arrived at the caucus. There was a Cogeco media report Thursday that 22 CAQ backbench MNAs met privately at the Manoir du Lac Delage resort north of Quebec City in June to discuss the government's problems. In the meeting, organized by Rousseau MNA Louis-Charles Thouin, the MNAs drafted a report summing up their views on the state of the government. The premier was not invited to the meeting, but was advised it was taking place. The MNAs' report was handed to Legault later. MNAs at the meeting stressed that the exercise should not be seen as an attack on their government, but part of a hunt for solutions to the problems piling up at the government's door. On Thursday, some MNAs confirmed their presence at the June meeting but did not reveal much. 'We are a team of very competent people,' said René-Lévesque MNA Yves Montigny. 'The discussion was very interesting.' 'It was a pleasant meeting between colleagues,' said another participant, St-François MNA Geneviève Hébert. 'We had a good discussion,' Chauveau MNA Lévesque said before walking off. Some other MNAs Thursday, however, were more forthcoming on what the CAQ has done wrong, telling reporters what their constituents said to them over the summer. Former forestry and parks minister Pierre Dufour ran down the list, including gas prices and the continued presence of Quebec on the carbon market; the stalled third-link project between Quebec City and Lévis; and the fact his region, Abitibi-Témiscamingue, does not have a regional cabinet minister to represent it. All this has 'hurt politically,' Dufour told reporters. Nicolet-Bécancour MNA Donald Martel said there is criticism in his riding. He often hears from constituents about the government's Northvolt project, he said. 'But we are going to correct things. We need concrete actions.' 'It's clear we will review our strategy,' said Seniors Minister Sonia Bélanger. 'I see this very positively. We have the energy to continue.' In the background, Legault continues to prepare a cabinet shuffle that he hopes will breathe life into his government, which is now in its seventh year in office. The shuffle will take place sometime around Labour Day. Later Thursday, Education Minister Bernard Drainville emerged from the caucus to say he had a bit of good news for Quebecers: There will be fewer teacher shortages for the back-to-school period this year. Drainville announced that as of Aug. 11, 96 per cent of the needed teachers were in place. Shortages persist, however, with 4,115 posts still to fill. He argued it is nevertheless progress, because two years ago only 90 per cent of jobs had been filled. 'It's good news for students first of all, for their parents and obviously for school teams, for the teachers,' Drainville told reporters. 'The situation is not perfect; there are still 4,000 teachers to find. I see there is still work to do, but we have two weeks left before back to school.' As the caucus dragged late into the afternoon, it remained unclear what policy shifts the CAQ will undertake. The clock is ticking for the CAQ to turn things around. It is nearing the end of its second term, with the next general election in October 2026. This story was originally published August 14, 2025 at 11:34 AM.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store