'LRT staff polite' - M'sian praises public transport
A Malaysian commuter recently took to TikTok to sing praises for RapidKL's public transport system — but with a twist.
While she lauded its affordability and convenience, she also called out a striking difference in staff attitudes between the MRT and LRT lines.
In her now-viral video, she shared how she politely asked an MRT staff member about a day pass, only to be met with a tired, unfriendly expression and zero smiles.
'I just asked nicely about a day pass and got no smile at all,' she said.
ALSO READ: American raves about MRT in KL, says its 'well-maintained'
But on the flip side, she said the LRT staff were 'super friendly and polite — they even say 'enjoy your trip'!'
Despite the cold reception from the MRT staff, she made it clear she still enjoys using RapidKL's services. 'It's easy, affordable, and fun. Love you, RapidKL,' she concluded.
The post sparked a lively online discussion as fellow Malaysians shared their own experiences.
One user recounted a frustrating encounter at LRT Bandaraya when trying to top up her MY50 card. The system kept hanging, and a staff member loudly blamed her IC for 'messing up the system.' The next day, topping up went smoothly.
READ MORE: 'Brilliant' - Tourist praises KL's public transport for its reusable token system
Another commented, 'True! I've asked for a daily pass at the MRT before and it's super rare to see a smile. Their faces always look so exhausted.'
Yet, not all stories were negative.
One commuter shared a heartwarming experience: 'My husband once left his wallet on the MRT at Cyberjaya. We thought it was lost for good. We rushed to MRT Titiwangsa and the staff were incredibly kind — they checked their WhatsApp group, made calls, and helped us find it. Without their help, we probably wouldn't have gotten the wallet back. Forever grateful.'
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
New Straits Times
3 hours ago
- New Straits Times
A West Kalimantan road trip that gives off Malaysian vibes
Like many Sarawakians, I took advantage of the long Gawai Dayak holidays from June 1 to 4 to make a trip across the border to West Kalimantan. Instead of heading for the provincial capital of Pontianak, as many usually do, my group of friends packed into a four-wheel drive and travelled the other way. We took the Pan-Borneo Highway west towards Lundu. We crossed the border in Biawak-Aruk, a far less travelled route with shorter queues than the main Tebedu-Entikong crossing. Our destination was Singka-wang, the second-largest city in West Kalimantan. The journey took the whole morning along a smooth, well-paved if narrow two-lane highway past kampung houses and jungles interspersed with oil-palm estates and coconut groves. We made a lunch stop in Sambas, home to an ancient sultanate, and passed through smaller townships, such as Pemangkat and Selakau, before reaching Singkawang. Kuching-registered cars seem-ed to be clogging the city streets. Major hotels were packed with Sarawak holidaymakers. Singkawang seems transformed compared with my last visit more than a decade ago. It is likely the only Indonesian city of any size where nearly half of the residents are of Chinese ancestry. This is evident in the proliferation of Chinese temples in town and on its outskirts. Mosques and churches are also prominent in Singkawang, reflecting its multiracial population and lending the place a feel reminiscent of Malaysian cities. This heady racial mix was not without its problems. At the turn of the century, in the wake of the Asian financial crisis, ugly tensions erupted between local Dayaks and migrants from Madura, resulting in many deaths. Earlier, communist-inspired uprisings spread across the border into Sarawak. Gold-mining Hakka kongsi gave rise to the declaration of the Lanfang Republic in 1777, which was ended by Dutch colonists more than a century later, in 1884. Today, with democratisation following the overthrow of Suharto, Singkawang has a Chinese mayor, Tjhai Chui Mie, who was recently re-elected. The mayor has grand plans for her city, most evident in the recent opening of a new airport. With a new deep-sea port nearby, economic prospects for this coastal city shine brightly. This is especially true as Indonesia's shift of its national capital to Nusantara in nearby East Kalimantan gathers momentum. At the very least, more two-way travel between Sarawak and West Kalimantan can be expected. Indonesian visitors to Kuching are a common sight, and Malaysian travel to West Kalimantan is on the rise. The most recent good news has it that the main airport in Pontianak has officially regained its international status. Flights between Kuching and Pontianak, which were cut during the Covid-19 pandemic, are expected to resume soon. Given that medical tourists have been packing the daily flight between Kuching and Jakarta, private hospitals in Kuching can expect more patients when Pontianak flights resume. The charms of West Kalimantan ought to be better promoted to Sarawakians to encourage a healthier, more balanced flow of visitors across the shared border. My recent visit to Pontianak shows that the dusty old city, like Singkawang, has been largely transformed into one with well-maintained streets, high-rise international hotels and big malls.
The Sun
6 hours ago
- The Sun
Rapid KL adds 13 new On-Demand zones, launches new app
KUALA LUMPUR: Rapid Bus Sdn Bhd will introduce 13 new zones for its Rapid KL On-Demand service as well as a new booking application, Rapid On-Demand on Monday. Rapid Bus Sdn Bhd group chief operations executive (operations) Amir Hamdan said that 11 new zones will be available for booking on the Rapid On-Demand app, including MRT Semantan-KTM Segambut, MRT Bukit Dukung-Sungai Sekamat, MRT Sungai Buloh-Bandar Rahman Putra, MRT Serdang Raya Selatan-Taman Bukit Serdang, MRT Metro Prima-Taman Botani Kepong (FRIM), MRT Kentonmen-Malaysian Internaitonal Trade and Exhibition Centre (MITEC), MRT Sungai Jernih-Taman Puncak Saujana, MRT Serdang Raya Utara-Pavilion Bukit Jalil, MRT Taman Equine-Lestari Perdana, MRT Metro Prima-Taman Bukit Maluri and MRT Sri Delima-Sri Segambut. The remaining two zones, Kota Kemuning-Gamuda Walk Mall and LRT Alam Megah-Alam Megah can be booked on the Kummute app, he added. He also said that the Rapid On-Demand app aims to make bookings easier for users and to boost the quality of their experience. 'With this innovation that emphasizes on sustainability, responsiveness and is user-friendly, we aim to make public transport the main choice of residents in the Klang Valley,' he said in a statement today. Rapid KL On-Demand services now cover 47 zones, and is open for booking daily from 6 am to 11.30 pm, at a promotional price of RM1 per trip. Those who wish for further information can check out Rapid KL's official social media channels or
The Sun
9 hours ago
- The Sun
Pilgrims performing nafar awal to depart Mina for Makkah starting tomorrow morning
MINA: Around half of Malaysian pilgrims undertaking nafar awal or the early departure permitted during the haj, are set to leave Mina for Makkah on tomorrow morning in a move aimed at easing congestion. Minister in the Prime Minister's Department (Religious Affairs) Datuk Dr Mohd Na'im Mokhtar said those departing had completed four of the six core rites of the pilgrimage and would begin leaving as early as 6.30 am. 'The first group, comprising 50 per cent of the pilgrims, will return to Makkah. This will help Tabung Haji manage logistics more effectively,' he told reporters after visiting the Malaysian pilgrims' tents here today. Mohd Na'im also reminded pilgrims to observe the designated 'lockdown' period, from 10 am to 4 pm, to avoid prolonged exposure to the extreme heat. He further advised pilgrims to adhere to all instructions and health advisories issued by the medical and religious teams for their safety and well-being. Meanwhile, the minister expressed appreciation for the high levels of cleanliness and discipline shown by Malaysian pilgrims throughout their time in Arafah, Muzdalifah and Mina. 'At both Arafah and Muzdalifah, I found our camps to be very clean. This reflects our pilgrims' strong understanding of the importance of maintaining cleanliness and upholding noble conduct as part of the haj rituals,' he said. As of yesterday (10 Zulhijjah), all Malaysian pilgrims had safely arrived in Mina, with nearly all having completed the stoning ritual at Jamrah Kubra, one of the compulsory rites of haj, followed by tahallul awal, which involves shaving or cutting at least three strands of hair.
