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4 Ways To Foster Belonging And Well-Being In High-Pressure Workplaces

4 Ways To Foster Belonging And Well-Being In High-Pressure Workplaces

Forbes21-07-2025
Margaret-Ann Cole is Chief HR & People Officer, Services for the UnderServed.
In today's demanding work environment, cultivating employee wellness and belonging has become essential for organizational success. As the chief human resources officer at Services for the UnderServed (S:US), a New York City nonprofit managing a staff of 1,800 and providing $300 million in services annually, I've seen how prioritizing wellness creates thriving teams and stronger outcomes for those we serve.
What's particularly important is ensuring employees—especially those in high-stress, high-responsibility roles—feel supported and connected. With the right environment, they can sustain their passion for work while maintaining personal well-being and meaningful connections.
As CHROs, our responsibilities include nurturing and creating conditions for our people, organizations and the communities we serve to thrive. By implementing key strategies, we can significantly enhance employee wellness while improving satisfaction and productivity. Here are four proven approaches every organization should consider:
1. Embrace Preventative Healthcare
The foundation of workplace wellness begins with comprehensive healthcare and regular preventative support. When employees prioritize their physical health, they build the resilience needed to thrive in demanding environments. People with strong physical health bring more energy to their work, engage more deeply with colleagues and clients, and have the physical reserves necessary to navigate high-pressure periods.
Leaders can champion preventative care by creating supportive policies, like offering flexible time, providing wellness-related stipends and normalizing health-focused conversations (without requiring disclosure). At S:US, for example, we provide paid time off specifically for wellness appointments, send organization-wide reminders about preventative care during relevant health awareness months and share personal accounts of prioritizing health to model the importance of well-being.
2. Establish Movement And Wellness Programs
Being physically active enhances cognitive function, which is vital for sustained engagement at work. Furthermore, when people engage in movement together, they build stronger interpersonal bonds. So establishing internal programs and initiatives can be an effective strategy for supporting employee wellness.
We incorporate movement into our daily S:US operations. After noticing our staff is motivated by internal competition, we developed a "Beat the CEO" summer challenge where staff accrue points by exercising at the same level (or higher) than our top executive. The staff with the most points has a better chance of winning raffle prizes and other rewards.
The key to success is creating an environment where physical wellness activities are viewed as investments in both individual thriving and team cohesion. When employees understand that their employer genuinely values their well-being, they develop stronger connections to the organization and their colleagues.
3. Strengthen Mental Health Support And Connection
Mental health support is equally crucial when fostering belonging. Psychological well-being directly impacts how employees connect with others, contribute to teams and find meaning in their work. According to the American Psychological Association's 2023 Work and Well-being Survey, employees with access to mental health resources report higher job satisfaction and lower stress levels.
Effective mental health initiatives that enhance belonging include:
• Confidential counseling services with simple access protocols
• Mental health awareness training
• Resilience workshops that build shared language and understanding
• Renewal programs that honor long-term commitment
• Regular check-ins focused on both contribution and well-being
Wellness programs with the greatest impact are often those that normalize mental health discussions, especially from the higher levels. When leadership openly acknowledges the mental or emotional demands of work and model healthy practices, employees feel empowered to prioritize their psychological well-being and support one another.
4. Encourage Affinity Groups To Deepen Community
The profound power of community stands at the heart of belonging. Humans flourish through meaningful connections, drawing strength and purpose from shared experiences. When employees participate in workplace communities like affinity groups, their capacity for sustainable engagement grows exponentially.
Affinity groups offer numerous benefits, including:
• Fostering authentic relationships that transcend departmental boundaries
• Creating psychological safety that enables innovation and growth
• Providing perspectives that enrich both personal and professional life
• Building cross-functional relationships that improve collaboration
• Celebrating diverse backgrounds and experiences that strengthen work
To encourage affinity group formation, leaders can survey employees about shared interests or identities, provide meeting spaces and modest budgets, offer executive sponsorship and, most importantly, give groups the autonomy to define their own purpose and activities.
The Human Advantage Of Well-Being And Belonging
As we navigate increasingly complex social challenges, a focus on employee wellness and belonging can become our greatest strength. The four strategies outlined above work in harmony to help create environments where employees connect meaningfully, sustain their commitment to work and flourish.
Forbes Human Resources Council is an invitation-only organization for HR executives across all industries. Do I qualify?
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In a posting entitled 'More Med School Grads Choose Psychiatry – Again' by Mark Moran, Psychiatric News, May 29, 2025, these key points were made (excerpts): The claimed overarching basis for this interest in psychiatry, as suggested in the last point, would be that we are daily bombarded with indications that mental health issues are becoming widespread. Thus, these younger generation grads are undoubtedly seeking to apply their acumen to solving this national and global dilemma. Good for them. One could also cynically observe that this also means that there ought to be a lot of business available for those grads. Namely, the rising demand for therapy will be strong and ensure a long-lasting livelihood for this chosen profession. Nothing is wrong with wanting to have a financially secure future. All seems glorious and upbeat. The AI Mental Health Takeover The hitch is this. There is an immense rise in the use of generative AI and large language models (LLMs) as a surrogate for seeking mental health guidance. Indeed, many predictions are that people often prefer AI since it easy to access on an anywhere anytime basis, it is super inexpensive if not free to use, it tends to be highly empathetic in appearance (see my discussion at the link here), and AI seems to be a kind of anonymous non-judgmental form of psychological analysis (this isn't the case but many falsely believe this to be true). All in all, the bottom line is that AI is predicted to gut the need for human therapists. Patients will angle toward using AI in lieu of seeing a mental health professional. Even if AI doesn't seem a suitable replacement from the perspective of the profession itself, clients are going to gravitate toward AI anyway. The alluring traits, as I've noted, are so compelling that it is hard to justify going toward the human therapist's direction. How could those savvy med school grads not somehow discern this emerging disruption and transformation of the mental health realm? It seems quite a vexing mystery. These are smart students who have painstakingly made their way in a herculean fashion through modern med school. Choosing their next step is bound to be something they have noodled on throughout the excruciating medical school experience. The odds of making a haphazard choice are exceedingly low. What gives? Eyes Wide Open Is The Case First, let's assume that they are generally cognizant of the looming takeover of AI in the mental health realm. I say this because some pundits would contend that they are unaware of this possibility. These newbie grads simply don't realize that AI is rapidly emerging in this domain. My interactions with med school students suggest otherwise. These are digital natives who embrace the latest online tools. Many of them leaned into generative AI and LLMs during their schooling, often doing so on their own since the university was either silent on the matter or was agonizingly trying to figure out what role AI should have in the medical education arena. Via grit and keen interest, these battle-hardened med school students have ventured into the AI side of things. The gist is that few of these grads seem to have their heads in the sand. Most tend to see clearly that AI is coming. They are not choosing a path that will catch them completely off-guard, which is a base assumption that some are saying is going to happen to them. Belief In The Human-To-Human Sanctity One logical basis for going the psychiatry direction is that they ardently believe in the sanctity of human-to-human interaction. People who use AI for their mental health pursuits will, at times, realize that it isn't the same as a truly human-to-human experience. 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It is career-limiting to try and simply wish that AI goes away. Advances in AI are going to radically expand how AI gets immersed in mental health advisement. This is a train that isn't going to stop. Recent grads aim to be on the train, rather than getting rolled over by the train. AI is already in the loop and will increasingly be in the loop. Period, end of story. Shaping AI In Mental Health This embracing of AI goes a step further. Some grads are hopeful of being pioneers in intertwining AI into the field of psychiatry. When the transformation of a domain is underway, great opportunities arise. For my recounting of the history of AI and the field of psychology as intertwined cousins, see the link here. Think of it this way. The golden age of therapist-AI-patient is going to inevitably emerge. We aren't there yet. If you want to make a difference, a big difference, the timing of doing so is almost ideal. AI will allow a reach of mental health guidance at a massive scale. We already know that, for example, ChatGPT by OpenAI already garners around 400 million weekly active users, and some proportion of those are indubitably leveraging AI for mental health advice (see my effort to calculate the population-level magnitude, at the link here). Now is the early stage of enormous change afoot, and these grads are going to be part of that new wave. In a given standalone career, there are only so many patients or clients that a solo therapist can help out. The number of patients is capped by the number of hours that a psychiatrist can muster on a weekly and annual basis. Time is precious. But by being instrumental in shaping AI for mental health, they can have a demonstrable impact on an immense scale. Their energy and enlightenment on how AI should undertake mental health guidance provides a strident possibility for establishing a legacy that will last their lifetimes and beyond. Money Making Too Let's revisit the earlier noted factor of an expanding demand for mental health advisement and the somewhat materialistic assumption that pursuing psychiatry will therefore ensure a long-lived livelihood for those in the psychiatry field on a demand/supply basis. Again, there's nothing wrong with picking a career path that provides sufficient monetary fulfillment along with professional fulfillment. Some of these grads are undoubtedly eyeing how they can avidly pursue an AI startup that weaves together the latest in AI and the AI-driven delivery of mental health advice. There are plenty of big bucks flowing from VCs and healthcare providers to this niche. Might as well jump into that lucrative pond. In essence, their forte provides insights into psychology and human mental health guidance, and they are primed and ready to aid in devising AI that can do a bang-up job, similarly. One angle is to pair up with erstwhile heads-down AI developers to figure out ways to get AI to do this. Especially getting the AI to act safely and suitably. You see, there are many weaknesses and concerns about how AI can actually undercut mental health by giving out lousy advice or even endangering guidance -- these are yet to be resolved concerns. See my analysis at the link here. Disruption As Challenge And Opportunity For those grads that might be behind the eight ball, perhaps they aren't foreseeing the upcoming disruption that is going to undeniably occur. If they want to have a conventional mental health practice, good luck with that. Ignoring AI won't make AI go away. At some juncture, their non-AI imbued practice will have to contend with AI or close its doors. I would wager that most of these grads are wise to the advent of AI in their profession. They aren't sure what way AI is going to go. They aren't quite sure what their role will be in the upcoming transformation of how mental health therapy takes place. They are certainly sure that they have the right stuff that will ensure they are primed to take on new ways of doing business. The final word for now goes to Carl Jung and his legendary remark: 'Who looks outside, dreams; who looks inside, awakes.' That's exactly what those new grads pursuing psychiatry already know to be true, particularly in an AI-based future.

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