I was left with giant, oozing boils when beautician with ‘baby brain' injected the wrong anti-aging jabs into my head
Lisa Smith had been getting anti-wrinkle jabs for eight months to banish lines on her forehead and paid £640 upfront for a course of four shots.
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When Lisa walked into the fourth appointment she claimed the beautician quipped she was suffering with 'baby brain', causing her to mix up appointments.
Concerned, the 34-year-old tried to rearrange but was told it was non-refundable so went ahead - but allegedly is believed to have ended up injecting the wrong product.
After three injections the animal care worker said she had to beg the practitioner to stop as it felt like she was 'injecting acid' into her forehead.
Lisa claims the aesthetician assured her it was the proper product and brushed off her pain as her being 'sensitive' because she was on her period.
Three weeks later large boils on her forehead erupted and a 'jelly-like' substance oozed onto her skin in the places Lisa claims the injections had been administered.
Lisa claims a dermatologist told her that instead of anti-wrinkle shots she had been injected with dermal filler that is never intended for use in the forehead and needed antibiotics.
When she sent footage of her pulling some of the substance out of her boils, the beautician reportedly instructed her to use a needle to get the 'crap' out.
Two-and-a-half years on from her ordeal, Lisa is now urging people to do their research before going under the needle to avoid the same thing happening to them.
Lisa, from Market Weighton, Yorkshire, said: "It felt like she was injecting acid into my forehead, I had to ask her to stop after three injections.
"I've done a 12-hour sitting on a tattoo just fine, so my pain threshold is high.
I tried TikTok's 35p plaster trick to turn back the clock
"When I walked in she made a comment about her 'baby brain' being through the roof.
"She then made a passing comment about mixing up appointments and products.
"This immediately raised red flags despite her laughing about it and I tried to cancel my appointment and come back another time but was refused a refund.
"It was a £600-odd pound appointment and that just isn't an amount I could walk away from.
"When she began the injections and I stated instantly that it was excruciating, she asked about my menstrual cycle.
"I told her I was on my period and she then waffled on about how skin is much more sensitive during this time, but it wasn't sensitive - it felt as though acid was being injected into my head."
Lisa had the jab done in December 2023 at a clinic that she had to drive 40 minutes to get to.
The beauty lover had gone under the needle with her three times previously at another clinic, with no problem but said she had reservations after spotting the new 'backroom' home.
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There, Lisa said she spotted products stored in fridges next to lunches and people carrying rubbish through the treatment room.
Within minutes of being injected, lumps erupted over Lisa's forehead that grew daily and left her feeling so self-conscious she didn't leave home for nearly six months.
Lisa said: "When the lumps developed I was extremely self-conscious. My anxiety increased so much and it still affects me to this day.
"For five-and-a-half months my mum and partner were going to the shops and doing anything for me that required leaving the house, including answering the door.
"The only time I left the house was for a birthday party of my best friend but fortunately it was a Great Gatsby theme so I was able to cover my forehead with a headdress."
During a private health appointment in April 2024, Lisa says she was told she'd been injected with a product not intended to be used in the forehead and had the lumps dissolved.
When she tried to sue, Lisa claims three solicitors said the beautician didn't have insurance.
Lisa said: "As she started injecting it was immensely painful. I could feel it almost bubbling under my skin, it was a pain I had never experienced.
"And I knew that I had to go through it another two times.
"I told her [the original injector] that I was going to take her to court, but she blocked me on all social media, my phone number, everything.
"I went to three solicitors and every single one of them said 'you have substantial evidence for a huge claim but unfortunately she doesn't have insurance'."
Lisa, who's been left with permanent scarring, is sharing her experience to highlight the importance of going to reputable practitioners.
Lisa said: "I think this needs to be a regulated industry as too many unscrupulous people get away with disfiguring women and essentially conning vulnerable people out of money."
How much does Botox cost?
BOTOX and anti-wrinkle injections are one of the most popular cosmetic treatments available today.
Botox injections work by weakening or paralyzing certain muscles or by blocking certain nerves.
The effects last about three to twelve months, depending on what you are treating.
The NHS website estimates each botulinum toxin injection costs £150-£350 per session.
The price varies depending on how much is used per session, they add.
Botox prices fluctuate depending on where you go to get it done and the number of areas treated.
Some companies offer one area for around the £200 mark, and most offer packages if you want to add more areas to your treatment.
It is worth doing your research before you undergo the treatment – and remember that going 'cheap' isn't always a good idea.
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