HCLTech to enhance operations for US energy supply firm Just Energy
HCLTech
on Thursday announced a partnership with US-based energy supply company
Just Energy
to enhance its operations and customer experience.
The third-largest IT services player will provide
digital process outsourcing
solutions alongside its generative
AI platform
to boost efficiency across the company's IT, finance, analytics, customer care, sales and renewals functions, it said in a statement.
This is the second energy sector deal announced by HCLTech in a week. On Monday, the Noida-headquartered software exporter said it is
collaborating with European energy multinational E.ON
on cloud and network management.
Also Read:
HCLTech partners with Spanish health insurer ASISA to drive digital transformation across Iberia
'By combining our expertise in GenAI and digital process outsourcing, HCLTech will contribute significantly to Just Energy's innovation strategy and customer satisfaction," said Ajay Bahl, chief growth officer, Americas, manufacturing and allied industries, HCLTech.
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HCLTech seeks to improve workforce collaboration and business process management at Just Energy through a role-specific single-user interface platform and its business process optimisation offerings, the statement said.
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"We are confident that HCLTech's proven expertise and commitment to service excellence will help us achieve our key business objectives relating to operational efficiency and service improvements," said Scott Fordham, chief operating officer at Just Energy.
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