The key to building trust and perspective in business? Space
I soon realized that my focus on problem solving was consuming too much of my time. Back-to-back meetings coupled with teams needing my oversight unwittingly made me a bottleneck. So, I relinquished some control.
After 19 years of running a video company, I know that taking a step back from your business is just as important as putting in the work. Doing so is not about reducing your workload, but about unlocking your organization's full potential. For any leader, this shift is both liberating and a total game-changer.
How do you create space between you and your organization? Some might say that's easier said than done. But when you do it, this separation can propel your team farther than you ever imagined.
For us at Wistia, it has set a new standard: one built on trust, collaboration, and empowerment.
Once you've taken a step back, you have instantly built a trusting environment. This will help motivate team members to do their best work, and empowers them to rise to the occasion.
Sometimes letting go is the best way to instill confidence. Let a team member lead the production of a new project, like a video campaign. Allow them to handle client feedback, oversee edits, and ensure delivery. Empowering them in their roles allows you to add unique value to other parts of the business that might be better suited for your attention.
Leaders drive organizational growth. Instilling confidence in your teams to do their best work is a great way to grow—both internally and externally.
FAILURE = PERSPECTIVE
We've all been through it: buried in emails, behind on deadlines, and juggling meetings.
Here's my rule of thumb: If you can find someone who can do something 80% as well as you, delegate it. Every time.
If they succeed with that task, awesome. Hand off more to them and watch their confidence soar. But don't see it as a setback if they fail. Failure can be a powerful lens. Shift your perspective on what needs to change for growth and success.
Failure may also be a sign that you need to change your approach as a leader. Collaborate with the leadership team to analyze what went wrong and implement tools for success next time.
The big takeaway: Get comfortable with failure. It's proof that you're moving fast, pushing boundaries, and learning along the way. The goal is progress, not perfection.
LETTING GO TO SCALE AND SUCCEED
Handing over the reins can feel daunting, but it's a necessary step for growth. You can't scale with a workload that keeps you bogged down.
Failing to delegate is failing to scale. Give your teams the space and opportunity to step up and flourish, and I am almost positive that you will start to see a fresh perspective turn into innovative ideas.
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Click here to learn more about how CLA can help you navigate the new tax law and grow your business. 1 On July 4, 2025, U.S. President Donald Trump signed the One Big Beautiful Bill Act into law following swift passage by both the House and Senate.
