Trip.com reports Q1 non-GAAP EPS RMB5.96, consensus RMB5.57
Reports Q1 revenue RMB13.8B, consensus RMB13.82B. 'The travel industry maintained strong momentum in the first quarter of 2025, supported by resilient consumer demand and favorable travel policies,' said James Liang, Executive Chairman. 'With our diversified market presence, we are well positioned to navigate global economic uncertainties and capture growth opportunities.' 'We are pleased to see a strong start to 2025,' said CEO Jane Sun. 'As travel becomes an increasingly integral part of everyday life, we remain committed to meeting the evolving needs of travelers through innovative, localized, and customer-centric solutions. This positions us well to sustain growth momentum and deliver lasting value to our customers, partners, and shareholders.'
Confident Investing Starts Here:
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Harvard Business Review
2 days ago
- Harvard Business Review
Building an AI-Powered, Talent-Friendly Organization
Over the next four weeks, we're highlighting some of the best conversations from the 2025 HBR Leadership Summit held in April. In this episode, Jane Sun, CEO of Group, shares her leadership approach to scaling one of the world's largest online travel companies. From pioneering the use of AI in customer experience and internal operations to reimagining hybrid work and gender diversity, she shares how she's steering a global company through rapid change and geopolitical uncertainty. She discusses her emphasis on hiring for integrity, competence, and curiosity, and outlines how AI is embedded throughout the business—from resume screening and customer personalization to employee training and product development. Key episode topics include: leadership, hiring and recruitment, motivating people, developing employees, AI and machine learning, gender, diversity and inclusion, managing uncertainty, growth strategy, innovation
CNBC
29-05-2025
- CNBC
Trip.com CEO reveals new '3E' travel trends
Jane Sun, CEO of Group, discusses how the company is leveraging AI to improve customer experience as she shares the three top emerging travel trends of the year.
Yahoo
21-05-2025
- Yahoo
Trip.com Group Rides AI, Inbound Boom, and Older Travelers to Strong Quarter
Inbound tourism to China has become Group's fastest-growing segment, thanks to favorable policy changes and increased international interest. Visa-free access for travelers from over 40 countries, along with China's new 240-hour visa-free transit policy, is making it easier for tourists to visit the country. 'In the first quarter, our inbound travel bookings surged by approximately 100% year-over-year with South Korea, Thailand, Malaysia and Indonesia emerging as some of the fastest-growing source markets,' said Group Co-Founder and Executive Chairman James Liang at an earnings call on Tuesday. Inbound hotel bookings from key visa-free countries surged more than 240%, driven in part by new initiatives such as free city tours for transit travelers and upgrades to multilingual offline service centers. The inbound segment also outperformed others on conversion rates and cross-selling metrics, according to Jane Sun, CEO and director of Group. Artificial intelligence is also playing a key role in Group's growth strategy. From planning to post-sale support, the company is deploying AI tools that improve the traveler experience and boost operational efficiency. The AI travel assistant TripGenie has seen user engagement increase, with average session durations rising by 50%. "We have introduced a suite of AI tools to deliver efficient and reliable travel services," said Liang. "TripGenie leverages advanced models to address user inquiries. The recommendations inspire users and help them make informed travel choices." Over 80% of post-sale inquiries are now handled by AI-driven chat and self-service tools. These capabilities allow to offer round-the-clock support while reducing the need for human intervention. The company also emphasized how vertical AI agents, focused on travel, offer better integration and service delivery than more general models. is betting that smarter tech leads to stickier customers. And the early data suggests it's working. "AI remains a cornerstone of our long-term strategy," said Liang. "As we deepen our investments in AI, we view it as a critical tool for enhancing user experience and streamlining the travel booking process." Outbound travel from China also sustained steady growth during the quarter. In the first quarter, while cross-border flight capacity for the country recovered to 83% of pre-pandemic level, Group's outbound hotel and air bookings have returned to more than 120% of 2019 levels, outperforming the market by 30% to 40%. The company said its platform has seen outbound bookings consistently outperform the industry with particularly strong growth in the long-haul destinations such as Europe. "Despite short-term disruptions in Thailand, the expanding travel radius of Chinese travelers continues to support recovery with long-haul destinations such as Europe seeing particularly strong growth," said Sun. Group is also seeing a rising demand from an often-overlooked group: older travelers. In the first quarter of 2025, both the number of users and gross merchandise volume (GMV) in the company's "Old Friends Club" doubled year-over-year. The company launched the Old Friends Club last year, targeting those aged 50 and above. "With both time and spending power on their side, this group is emerging as a key driver of long-term growth," Sun said. To better serve this demographic, the company offers over 7,000 travel products and thousands of hotel options specifically curated for senior needs. From one-on-one support to age-friendly itineraries, the goal is to make travel easier and more comfortable for senior users. The company is also experimenting with content to promote travel in more relatable ways to this segment. "We are producing short-form drama series that resonate with them to promote travel offerings," Sun said. Group reported strong first quarter results for 2025: Net revenue rose 16% year-over-year to RMB 13.8 billion ($2 billion). Adjusted EBITDA increased 7% year-over-year to RMB 4.2 billion ($583 million). Accommodation revenue grew 23% to RMB 5.5 billion ($763 million). Transportation ticketing revenue increased 8% to RMB 5.4 billion ($750 million). Packaged tour revenue rose 7% to RMB 947 million ($131 million). Corporate travel revenue increased 12% year-over-year to RMB 573 million ($79.5 million). Mobile bookings now account for 70% of international OTA transactions, highlighting how mobile apps are now most used for travel planning. The company's cash and investments stood at RMB 92.9 billion ($12.8 billion) by the end of March. The company also announced that it has so far repurchased approximately $85 million of its shares. "We'll continue with our efforts to buy back more shares. Our board of directors has approved the total amount to be about $600 million. So there is still room for us to purchase back our shares," Sun said. global strategy appears to be gaining traction, particularly in Asia Pacific and newer markets like the Middle East. "APAC remains our top priority for the operations, marketing and growth driver. We are also expanding and growing rapidly in new markets such as the Middle East, which helped to diversify our market portfolio and strengthen our global presence," said Xiaofan Wang, chief financial offer and executive vice president. What am I looking at? The performance of travel tech stocks within the ST 200. The index includes companies publicly traded across global markets including both online travel booking companies and B2B travel tech companies. The Skift Travel 200 (ST200) combines the financial performance of nearly 200 travel companies worth more than a trillion dollars into a single number. See more travel tech financial sector performance. Read the full methodology behind the Skift Travel 200. Get breaking travel news and exclusive hotel, airline, and tourism research and insights at Sign in to access your portfolio
