CM, mins hear 1,000 citizens during grievance session
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Bhubaneswar: Continuing the state govt's unwavering commitment to
public service
, chief minister
Mohan Charan Majhi
on Monday addressed concerns of citizens during the 11th session of CM's grievance hearing cell at at Unit II here on Monday.
The CM, accompanied by six senior ministers and top administrative officials, directly interacting with citizens, maintaining the programme's reputation for immediate problem resolution. The session witnessed an overwhelming response with 1,000 online registrations.
In a humanitarian gesture, Majhi first met with differently-abled and critically ill individuals, ensuring priority attention to their concerns.
Through an efficient single-window system, 14 individuals received immediate medical assistance totalling Rs 13.5 lakh from the Chief Minister's Relief Fund.
Speaking to the media persons, Majhi highlighted the programme's growing public trust, evidenced by increasing participation and diverse grievances being brought forward. "Our govt remains dedicated to ensuring justice for all citizens, particularly the underprivileged," he said.
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"The programme's effectiveness is reflected in its impressive resolution rate, with 8,713 out of 10,234 complaints, about 85%, from previous sessions already addressed. The remaining cases are under active processing," read a statement from the chief minister's office.
Revenue minister Suresh Pujari, housing and urban development minister Krushna Chandra Mahapatra, additional chief secretaries Satyabrata Sahu and Surendra Kumar, along with various departmental secretaries, were present.
The state administration also announced plans to expand the programme to regional levels, furthering its reach and effectiveness. "This initiative continues to exemplify good governance through direct citizen engagement and prompt grievance redressal," the CMO statement read.
It said the success of Monday's session reinforces the state govt's commitment to transparent and accessible administration, with citizens expressing satisfaction after their direct interaction with the CM and his team.
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