Furious Netflix fans 'report' streamer and 'switch to Prime Video' after 'horrible' update - raging 'I hate it with a burning passion!'

Daily Mail​

2 days ago

Furious Netflix fans have confessed that they've 'switched to Prime Video' after the streamer's 'horrible' update - and have raged 'I hate it with a burning passion!'
Last month the streaming service revealed that it was going to be given a new global makeover, which would come into play on May 19.
Netflix's official website explained in May: 'Finding your next watch on Netflix is about to become that much easier.
'A new TV experience is headed your way, and it comes with better recommendations and an improved interface that highlights what matters most to you.
'Yep, things are getting (even more) personal.'
According to Netflix, the updates mean that users will be able to have simpler navigtion, responsive recommendations, your very own My Netflix hub and more information about each programme or movie.
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But now that has officially come into play, many telly lovers have taken to discussion forum Reddit to share how much they dislike it.
According to Tyla, one fumed: 'It is HORRIBLE. WTF is even that? Once you start navigating down there is no way to go all the way up to choose series or films.
'Oh yeah. The only options you have in the new layout are Home, Series, Films, My Netflix. No categories no nothing. How do I change it or report it?'
Another confessed: 'It made me switch to find something on Prime instead. Good work, guys!'
'I HATE the new layout...'
'I have been saying for YEARS that Netflix has the best layout of any streaming service and have been annoyed that other streaming services have an inferior layout.
'Now, Netflix seems to be copying other services rather than the other way around. Why?
'Does anyone here actually like seeing fewer options on the screen? When you go to your list, rather than seeing multiple rows of all the things you like to watch, not you have to scroll endlessly to make it through what used to be a single screen's worth of content info. I hate this.
'Seriously though, does anyone know why? Are there metrics that make this make sense?'
Many Netflix users have rushed online to share their thoughts over the recent update - and it's got mixed reviews
'Why fix what wasn't broken?'
'Just saw the new layout tonight and it's horrible! It's like one big prominent thumbnail always in the centre.
'Likely going to be my last month subscribing. And the content isn't great either.'
'Already cancelled because of it. With the new interface it's not worth to search anything, as you can't find anything.'
Others took to social media to share how much they have enjoyed it.
'Honestly, I like the new layout when I watch it on my TV. '
On X one tweeted: 'Netflix's new layout I really like it.'
'Real. Like, as much as I hate Netflix, they're really perfected the viewing experience. I refuse to watch on Hulu anymore bc of how sh***y the home page layout is and how hard it is to get back to the show I was watching.'
Back in April Netflix fans were over the moon when the streamer announced a major change to the service.
Many viewers watch with subtitles, a study showed - but find it irritating when the captions describe sound effects or music as well as showing the dialogue.
It means keen streamers were delighted to discover that an update to the service sees subtitles show just the words spoken - and nothing else, the Express reports.
The new adaptation was rolled out on the fifth and final season of You, and Netflix plans to add it to all its original shows from now on.