
Ryanair passengers landing in Spain left FUMING as pilot's announcement ruins their flight
A plane full of tourists have been left in Spain without their belongings after their Ryanair flight flew across Europe without a single piece of checked luggage on board.
Travellers on the Gran Canaria-bound flight FR4757, which departed from Bristol on Friday, were left stunned when the pilot told them there suitcases had not been loaded due to "time constraints". The pilot blamed the blunder on a security issue at Bristol Airport.
Among the passengers were 11 pals from Taunton, who were on their way to Maspalomas, where they were going for a birthday and graduation celebration.
Madeline Cooper, 22, said it was a normal journey until they were told about the issue when they landed.
"We had absolutely no issues at all until we landed. Then the captain said they made the difficult decision to not bring any of our luggage," she explained. "They wouldn't say what the security issue was – just that every single person's bag had been left behind."
The group quickly discovered they weren't the only ones affected, reports Bristol Live. "We were told today that it was 70 bags that didn't fly. One pram made it across, that's it," Madeline added.
"People didn't even believe it at first – some thought it was a joke."
Vital belongings left behind included medicines, contact lenses, cosmetics and sun protection. Sophie Payne, one of the party, suffers severe asthma and found herself stranded without her inhaler.
"It was really stressful," she said. "I take it twice a day and it gets worse at night.
"We've had to search for a pharmacy in an area we don't know."
The group, staying at the Cordial Green Golf Bungalows, were informed that their luggage might arrive by Saturday night.
But as of 6pm, they had not received any updates from Ryanair.
"There's been zero communication," Madeline commented. "They keep telling us to use the app, but some older passengers don't even have smartphones."
The ordeal has already disrupted their plans. "We've had to pay €60 just to get to a shopping centre and back for clean underwear and essentials," Madeline said. "We're all students – we can't afford to keep replacing everything."
With temperatures soaring and no suncream in sight, Sophie summed up the mood: "There's a lot of burnt bodies around here."
Other travellers vented their frustration on social media.
One user said: "Great start to the holiday as Ryanair decided to bring 0 of the suitcases from Bristol to Gran Canaria. No heart medication for me tomorrow."
Another shared: "Currently in Gran Canaria with zero belongings."
Despite the problems, the group is still hopeful that their luggage will turn up in time for their activities, which include a birthday celebration, a trip to a water park, and a private boat tour.
"This is provided that we are able to get our luggage," Sophie pointed out. "If we don't our stuff then it's completely ruined the holiday."
Some of the group face an hour-long round trip back to the airport to retrieve their suitcases.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Daily Mirror
34 minutes ago
- Daily Mirror
EasyJet, Ryanair and other airlines charging passengers extra for cabin bags
While most airlines allow passengers to carry a small personal item or bag free of charge, some of the UK's most popular airlines charge an additional fee for cabin bags Airline staff have become adept at spotting luggage that exceeds the standard weight and size limitations. One personal bag or 'small' cabin bag - typically a purse or a backpack - is allowed on every one of the UK's most popular airlines - no matter what type of fare you purchase or where you are travelling. However, this 'small' cabin bag must typically be small enough to fit under the seat in front of you. Passengers requiring additional space will need to separately purchase a cabin bag which can be stored in the overhead compartment. easyJet, Ryanair, British Airways and Jet2 all charge extra for overhead storage cabin bags. Below you can find the maximum weight and dimensions of both personal baggage and cabin baggage for each airline - as well as how much you will be charged. easyJet Every easyJet passenger is entitled to carry a maximum of two cabin bags: one small cabin bag (free of charge) and one large cabin bag (if included in membership and fare benefits or added during booking). easyJet small cabin bags must be a maximum of 15kg and within the dimension 45 x 36 x 20cm. A small cabin bag or personal item is free with any fare for easyJet passengers. easyJet large cabin bags must be a maximum of 15kg within the dimensions 56 x 45 x 25cm. A cabin bag is free for easyJet Plus members or FLEXI ticket holder, or available for purchase Prices start from £5.99 to book a large cabin bag. Alternatively, you can choose to bring a hold bag, with prices starting from £6.99 for a 15kg bag. Ryanair Every Ryanair passenger is entitled to carry one small personal bag free of charge. The small personal bag must be between 40 x 20 x 25cm. Regular cabin bags can be purchased separately but must be within 55 x 40 x 20cm in size and weigh no more than 10kg. Prices start from £6 to book a large cabin bag and can reach as high as £60 depending on your travel route, whether you add the cabin bag during or after the time of booking, and your travel dates. Vueling Airlines All Vueling passengers are entitled to one personal bag that can be stored in the seat in front of them between the dimensions 40x30x20 cm. However, there is an additional cost for basic fare passengers to add a cabin bag. The cabin bag must be between the dimensions 55x40x20 cm and under 10kg in weight. The cost to add a cabin bag can range from 10 Euro to 75 Euro depending on whether you book it early or add it on later, as well as your travel destination. Wizz Air All Wizz Air passengers are entitled to one personal item free of charge. However only Wizz Priority passengers are entitled to bring an extra trolley bag of maximum size 55 x 40 x 23 cm into the cabin. The cost of adding a cabin bag depends on whether it is high seasons or low season, as well as where you are travelling. Prices range from €15 during low season for a bag with a 10 kg weight maximum to €189.50 during high season for a bag with a 26kg maximum. Two airlines that allow cabin bags free of charge British Airways and TUI Airways both allow passengers of all fare classes to travel with one piece of hand luggage free of charge. 1) British Airways British Airways specifies that passengers can bring one standard piece of hand luggage and one personal item on board with even their lowest fare - Economy Basic. The standard hand luggage, including wheels and handles, can be up to 56 x 45 x 25cm and must weigh no more than 23kg. That said, it is important to note that if you have more than two pieces of hand baggage, or they're over the permitted size, you may have to put your larger bags into the hold as checked baggage. Additionally, when you've used your free checked baggage allowance, you'll have to pay to put any extra bags into the hold. You can check your baggage allowance on the BA website using their handy baggage allowance calculator. British Airways asks passengers to keep in mind that the carriage of excess baggage is subject to availability. In some destinations, additional local taxes may also apply. If your journey includes a flight with another airline, their allowances may be different. 2) TUI Airways All TUI Airways passengers (excluding infants) are permitted to carry one piece of hand luggage free of charge. The luggage must be within the dimension 55 x 40 x 20cm and be a maximum weight of 10kg. TUI passengers are also permitted to carry one personal item free of charge, but it must be stored under the seat in front of you and within the dimension 40 x 30 x 20cm. Additionally, when you fly both ways with TUI Airways as part of a package holiday, your fare will include at least 20kg of checked-in luggage per person and 10kg for Under 2s.


Daily Mirror
an hour ago
- Daily Mirror
Travel experts reveal flight booking 'hack' can actually cost you more
Brits looking to save money on holidays have been warned of a common misconception that one 'hack' could help them snap up a better deal on their next break Budget-savvy Brits will know that when it comes to saving money on a getaway, it's not just all about finding the best holiday deals. Whether it's swerving cabin bag fees with clever packing tricks or unearthing cheap underrated destinations, there are plenty of ways to stretch your budget that little bit further. However, there's one common 'hack' that most Brits do thinking it will save them money, but in reality it could actually cost you more. Travel experts have spoken out and revealed that you should always think twice before going for the cheapest flight option when booking your holidays. The insiders have debunked the myth that "flying into the budget airport saves loads". When it comes to the major holiday destinations, there usually is one main international airport where most airlines fly. However, budget carriers such as easyJet and Ryanair often offer alternative flights to the same destination, such as a regional airport or another travel hub close by. If you've got a choice of two, it can be tempting to book the airport with the cheapest fares, but this doesn't necessarily mean you're going to get the best deal. In fact, if you don't do your research, it could cost you a lot more overall. The HelloTickets team warned that in reality, opting for a budget airport can actually mean "longer transfers, pricey shuttles, extra fatigue (amplified with kids)". That's not to say you shouldn't go for the cheaper airport; just work out the costs before you part with your cash. They explained: "Once you add transfer time and fares, the main airport is cheaper or equal almost one trip in two—and you're downtown faster." For example, Milan has three airports; Milan Malpensa (MXP), Milan Linate (LIN), and Milan Bergamo (BGY). Malpensa is the main airport, but Linate is closer to the city centre. As for Milan Bergamo, this is about an hour's drive away from the city centre, and therefore you can often find cheaper fares. If you fly to the latter, you'll need to pay for train tickets or a cab fare, which could cost you more than the ticket price difference if you'd gone for one of the other two airports. Get the latest travel news straight to your phone! JOIN OUR WHATSAPP GROUP: Discover your next dream getaway in the UK or abroad by joining our free Mirror Travel WhatsApp community HERE. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. If you're curious, you can read our Privacy Notice. It's not the first time that UK holidaymakers have been warned that a cost-cutting trick could actually end up making a bigger dent in their holiday budget. While airlines' hand luggage rules can be a nightmare to navigate, in recent years people have been using the 'pillow hack' to get around those strict allowances. This trick involves packing some of your clothes into a pillow that you bring on the flight, so it doesn't technically count towards your allowance and you can get extra items onboard with you. It's worth noting that a lot of airport staff have wised up to the trick, but if you're lucky they will be kind and turn a blind eye. However if you're unlucky, then staff may decide your pillowcase is an extra bag, and charge you accordingly; often, this turns out to be more than if you'd paid for a second bag in the first place. But that's not the only risk; it could also mean you're denied boarding and unable to enjoy your holiday at all!


The Sun
16 hours ago
- The Sun
Strike action planned for the first weekend of summer holidays across Italian airports – it's set to cause chaos
STRIKES across Italian airports are set to cause trouble for British holidaymakers travelling this weekend. Italian officials have warned that aviation industry staff are planning to strike across Italy on the first Saturday of the summer holidays leading to potential flight delays and cancellations. 4 4 Lots of Brits will be ditching the UK for a break in sunny Italy, but could be met with chaos due to strike action. The Italian Transport Ministry has announced that airport staff including security workers and baggage handlers are set to walk out for a four-hour shutdown between 1PM and 5PM on Saturday 26 July. This will impact passengers heading to major terminals at airports including Rome Fiumicino, Milan Malpensa, Naples, Florence and Venice. The Assohandlers group, which represents baggage handlers at dozens of airports across Italy, is set to strike. The company has Ryanair, Wizz Air and TUI among its clients, meaning flights with those carriers could be impacted. While the planned strike is set to last just four hours, it will also have a ripple effect on later services too. To add to the disruption, staff at Spanish budget airline, Volotea, are set to walk out during the day as well. Strike action in Italy earlier this month ended with 73 flights scheduled to depart from and arrive in the country being cancelled in a single day. The scrapped flights included services from Milan Malpensa, Milan Linate, Naples and Venice Marco Polo - affecting passengers travelling via Heathrow, Gatwick, Stansted and Manchester. Darina Kovacheva, Head of Legal at airline compensation specialist SkyRefund says: 'As we saw earlier this month, the ongoing discontent among aviation workers in Italy is causing mayhem for holidaymakers visiting the country. Popular Italian holiday hotspot bans walking barefoot, booze & picnics with rules-breaking tourists facing hefty fines 4 She continued: "We highly recommend that passengers travelling to Italy this weekend monitor the status of their flight before travelling to the airport, as strikes like these can cause last minute cancellations." For anyone flying with Volotea, Darina has said that certain passengers could be eligible for compensation if their flight is delayed or cancelled. She added: "Under EU Regulation 261/2004, when disruption to a passenger's journey is caused by an airline's own employees, such as the planned Volotea staff strike, passengers may be eligible for compensation." Several Italian airports have issued early warning on their websites and social media channels encouraging passengers to consider rescheduling flights. There's already travel chaos for Brits who have been driving to the port of Dover and have been stuck in long queues to cross the Channel. The RAC estimates that up to 13.9 million journeys could be made between July 21 and July 24. Here's more on flight delays and what to do if you're affected. Flight compensation rules A look at your rights if a flight is delayed or cancelled, when your entitled to compensation and if your travel insurance can cover the costs. What are my rights if my flight is cancelled or delayed? Under UK law, airlines have to provide compensation if your flight arrives at its destination more than three hours late. If you're flying to or from the UK, your airline must let you choose a refund or an alternative flight. You will be able to get your money back for the part of your ticket that you haven't used yet. So if you booked a return flight and the outbound leg is cancelled, you can get the full cost of the return ticket refunded. But if travelling is essential, then your airline has to find you an alternative flight. This could even be with another airline. When am I not entitled to compensation? The airline doesn't have to give you a refund if the flight was cancelled due to reasons beyond their control, such as extreme weather. Disruptions caused by things like extreme weather, airport or air traffic control employee strikes or other 'extraordinary circumstances' are not eligible for compensation. Some airlines may stretch the definition of "extraordinary circumstances" but you can challenge them through the aviation regulator the Civil Aviation Authority (CAA). Will my insurance cover me if my flight is cancelled? If you can't claim compensation directly through the airline, your travel insurance may refund you. Policies vary so you should check the small print, but a delay of eight to 12 hours will normally mean you qualify for some money from your insurer. Remember to get written confirmation of your delay from the airport as your insurer will need proof. If your flight is cancelled entirely, you're unlikely to be covered by your insurance. 4