UPDATE: Capitec settles claim after KwaDukuza coffin protest
A funeral for their loved one happened over the weekend.
The family had resorted to the coffin protest after alleging that a funeral insurance pay out delay left them with little recourse. After shocked onlookers shared the story, it went viral on social media and generated lively debate.
Capitec has since acknowledged the incident.
'We've met with the family and, following normal processes, have settled the claim,' said Gaole Bogatsu, senior account manager at Capitec.
'Capitec takes such matters seriously and remains committed to supporting our clients with dignity.'
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