
‘New kind of frontier': Shareholder proposals on AI becoming increasingly widespread
The proposal from Quebec-based investor rights group le mouvement d'éducation et de défense des actionnaires centred on artificial intelligence. It asked 14 companies, including Canada's biggest banks, retailer Dollarama Inc. and telecom giant BCE Inc., to sign a voluntary code of conduct the federal government developed to govern the technology.

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CTV News
10 hours ago
- CTV News
Delays, cancellations, compensation disputes, Canada's transport agency is drowning in airline complaints
Travellers look at the arrival and departure board at Montreal-Pierre Elliott Trudeau International Airport in Montreal, Friday, Sept.13, 2024. (Christinne Muschi/The Canadian Press) A backlog of 85,000 complaints from air passengers is piling up at the Canadian Transportation Agency (CTA), and one advocate says the system is failing passengers. From delays and cancellations to compensation disputes, the CTA is drowning in complaints. 'It is going to take them more than two years to deal with just a current backlog,' said Air Passenger Rights founder Gabor Lukacs. Since the CTA resolution office launched in 2023, the number of complaints continues to grow. Lukacs said that the agency's method of dealing with grievances is complicated and ultimately fails customers. 'In Canada, they have this system where the airline will say, 'Well, it's outside our control, so we don't have to pay you anything,' he said, adding that, from the airline's perspective, it's easier and more profitable to refuse to pay and instead tell passengers to file a complaint through the CTA. 'So the Canadian Transportation Agency has the power to fine airlines that don't obey the law, but they're not using those powers,' he said. The CTA said it's proposing charging airlines nearly $800 for each eligible complaint, but for some airlines, the proposal is not welcome. 'Charging airlines $790 for each complaint, including the vast majority when we are found to have applied the legislation correctly, would not be balanced nor an equitable way of addressing the issue,' said Air Canada in a statement. "Air Canada cooperates with the CTA on a continuous basis, and our standard is to respond swiftly to all files transmitted by the agency and meet their response deadlines." 'The Canadian Transportation Agency's punitive proposal reflects a troubling disconnect between the Agency and the realities of Canada's economy and aviation sector,' said Westjet. 'Imposing additional costs on Canadian travellers, in an industry already oversaturated with high government taxes and fees, is very concerning—particularly during an affordability crisis in Canada." Westjet adds that the agency's priority should be dealing with improving its administration and reducing wait times. The CTA said, however, that in 2024-2025, the agency closed over 33,600 complaints, but did not say how many were resolved in favour of passengers. Lukacs said he's taking the CTA to court due to the agency's lack of transparency. 'Because not only that, it takes more than two years, and they have a huge backlog,' he said. 'They're also trying to gag passengers who have a case before them.' In the meantime, he says that if passengers have complaints against airlines, heading to a small claims court is a better option. CTV News reached out to Canada's Ministry of Transportation for comment, but did not hear back.


Edmonton Journal
13 hours ago
- Edmonton Journal
MHCare renews calls for government to release AHS procurement investigation
Edmonton-based MHCare Medical Corporation renewed its call this week for the government to release an external audit report initiated by the since-fired head of Alberta Health Services (AHS) that it believes could exonerate the company and its CEO Sam Mraiche. Article content In a news release, MHCare says its lawyers have new questions about the audit which it claims was provided to former AHS CEO Athana Mentzelopoulos before she was fired in early January. Article content Article content Article content The following month, Mentzelopoulos launched a $1.7-million wrongful dismissal lawsuit, claiming she was fired after she investigated health procurement practices and contracts for private surgical facilities. Article content Article content Her lawsuit does not list MHCare as defendant, though it is mentioned in her statement of claim, with the company claiming those those references have resulted in ongoing reputable harm for itself and Mraiche. Article content MHCare's lawyers released copies of correspondence with a government of Alberta lawyer where they repeat their request for the audit to be released, saying it could help clear the company's name or lead it to pursue future litigation. Article content 'This information in particular is important for our client to obtain as they expect evidence and information to be available that will support a lawsuit against other currently unknown third parties, or will support our client's defence to any potential lawsuits against them,' the July 10 letter reads. Article content Article content It poses six questions to the government's lawyer, asking why a Toronto-led law firm and private investigator were chosen to lead the audit as well as additional queries around the cost and mandate of that audit. Article content It adds that details from the audit could be used by MHCare staff in potential questioning as part of ongoing investigations by the auditor general and the province's own inquiry led by retired Manitoba chief judge Raymond Wyant. Article content Wyant's was scheduled to report back this past spring but his initial report is now due Sept. 24 ahead of the final report on Oct. 15. The RCMP is also investigating. Article content On July 16, the government lawyer replied to MHCare's letter, saying the report could not be released as it was subject to legal privilege. Article content 'I am not in a position to respond to the various questions in your letter as they involve specific matters relating to the litigation and are subject to various privileges as well as the deemed undertaking under the rules,' the correspondence released by MHCare reads.


Calgary Herald
13 hours ago
- Calgary Herald
MHCare renews calls for government to release AHS procurement investigation
Edmonton-based MHCare Medical Corporation renewed its call this week for the government to release an external audit report initiated by the since-fired head of Alberta Health Services (AHS) that it believes could exonerate the company and its CEO Sam Mraiche. Article content In a news release, MHCare says its lawyers have new questions about the audit which it claims was provided to former AHS CEO Athana Mentzelopoulos before she was fired in early January. Article content Article content Article content The following month, Mentzelopoulos launched a $1.7-million wrongful dismissal lawsuit, claiming she was fired after she investigated health procurement practices and contracts for private surgical facilities. Article content Article content Her lawsuit does not list MHCare as defendant, though it is mentioned in her statement of claim, with the company claiming those those references have resulted in ongoing reputable harm for itself and Mraiche. Article content MHCare's lawyers released copies of correspondence with a government of Alberta lawyer where they repeat their request for the audit to be released, saying it could help clear the company's name or lead it to pursue future litigation. Article content 'This information in particular is important for our client to obtain as they expect evidence and information to be available that will support a lawsuit against other currently unknown third parties, or will support our client's defence to any potential lawsuits against them,' the July 10 letter reads. Article content Article content It poses six questions to the government's lawyer, asking why a Toronto-led law firm and private investigator were chosen to lead the audit as well as additional queries around the cost and mandate of that audit. Article content It adds that details from the audit could be used by MHCare staff in potential questioning as part of ongoing investigations by the auditor general and the province's own inquiry led by retired Manitoba chief judge Raymond Wyant. Article content Wyant's was scheduled to report back this past spring but his initial report is now due Sept. 24 ahead of the final report on Oct. 15. The RCMP is also investigating. Article content On July 16, the government lawyer replied to MHCare's letter, saying the report could not be released as it was subject to legal privilege. Article content 'I am not in a position to respond to the various questions in your letter as they involve specific matters relating to the litigation and are subject to various privileges as well as the deemed undertaking under the rules,' the correspondence released by MHCare reads.