
Focus on aircraft safety, tighten flight ops: Aviation body to Air India top brass
The Directorate General of Civil Aviation (DGCA) on Tuesday met Campbell Wilson, the CEO of Air India, following the crash of its flight AI 171, its London-bound flight from Ahmedabad. During the meeting, the aviation body asked the Tata Group-owned airline to focus on the safety and maintenance of its aircrafts apart from ensuring timely departures.It has asked Air India to enforce strict protocols in ensuring the safety of the operating flights and the service being provided to the passengers flying with them. The DGCA also pulled up the airline over the issue of inconvenience caused to passengers during flight delays, urging it to ensure better handling of such issues.advertisementIt has also asked Campbell to work on reducing delays and communicating with flyers in crisis situations in an efficient manner.
This is the first instance of a high-level meeting between Air India and DGCA following the AI 171 crash which has claimed the lives of over 270 people so far, including 241 out of 242 on board.Following the crash, surveillance was conducted by DGCA on Air India's Boeing 787 fleet. However, it did not reveal any major safety concerns. The aircrafts and associated maintenance systems were found to be compliant with existing safety standards. The DGCA also reviewed the recent operational data for Air India's wide-body operations, with specific attention to the Boeing 787 fleet. Meanwhile, Air India cancelled a total of seven international flights on Tuesday, due to varying reasons, including technical glitches and aircraft unavailability. Six of the cancelled flights were scheduled to be operated by Boeing 787-8 Dreamliners, the same passenger mode involved in the Ahmedabad crash.advertisementThe flights cancelled include:AI915 - Delhi to Dubai - B788 DreamlinerAI153 - Delhi to Vienna - B788 DreamlinerAI143 - Delhi to Paris - B788 DreamlinerAI159 - Ahmedabad to London - B788 DreamlinerAI170 - London to Amritsar - B788 DreamlinerAI133 - Bengaluru to London - B788 DreamlinerAI179 - Mumbai to San Francisco - B777For Delhi-Paris, Air India said that the cancellation was due to pre-flight checks revealing a technical issue while the disruption on the Ahmedabad-London sector was due to aircraft unavailability.Following the crash of 12 AI 171 on June 12, Air India has enhanced safety checks on its flights, especially of its Boeing 787 Dreamliner fleet. These checks are likely to have stressed the airline's flight schedule, leading to these cancellations.Must Watch
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Economic Times
34 minutes ago
- Economic Times
Make Air India 'Volvo' of global airlines
Spirit in the sky In 1992, civil aviation minister Madhavrao Scindia resigned when a Russian aircraft leased by Indian Airlines crashed, despite zero casualties. An emotion-first response mechanism to disasters has historically been considered appropriate for Indian audiences, unlike the more rational SOP in the West. The tragedy of AI 171 must inspire Air India to build world-beating safety protocols, on a foundation of meaningful empathy. As per the Montreal Convention, families of perished passengers are already eligible for about ₹1.5 cr as insurance claims. Tata Sons has additionally contributed ₹1 cr, and Air India an interim of ₹25 lakh. Both chairman N Chandrasekaran and CEO Campbell Wilson have been hands-on in their commitment, while other CEOs of Tata Group are suitably aligned. In terms of emotional sincerity leading to actionable evidence, Tatas are doubtlessly delivering. 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To this, one can add maintenance training and protocols, in tandem with softer but critical customer service interfaces, both physical and digital, resonating with a win-win safety and campaigns can be calibrated for in-flight customer accountability, extending to an overall 'tough love' care regime rooted in sincere empathy. In the envisioned future, Air India curated content can become globally viral for building a co-created safety culture. In the auto universe, Volvo's culture of safety is embedded in its ethos and drives a premium for prioritising human life. A 'Zero Accidents Vision', human-centric approach, and pioneering safety innovations like the 3-point seat belt (subsequently shared universally) and various other driver assistance tools have made the Swedish multinational the byword for auto safety. Global accident data is collated to ensure a safer future ride, which is further amplified by AI. This human value system is stock-in-trade for the Tatas. Adapting it proactively for Air India will lead to credible stakeholder leverage, coming from a diversified, and not just an industry, perspective. Over time, this can become a vital demonstration of Air India's intent to be a world-class airline, passenger-first on the most vital other aspects of safety, direct and extended, can be part of the airlines' agenda. The Montreal Convention, for instance, does not compensate crew members for loss of life - they are governed by employment contracts. High-rise construction near airports, endangering aircraft, is common across the world, and newer protocols must be considered. FDTL (Flight Duty Time Limitations) clearly do not consider mental health dimensions. An amendment to these may be in stringent legal provisions could deter the growing cult of unruly passengers from misbehaving. Customer-centric application of AI can smoothen the overall flying experience, from terminal management to scheduling to dietary preferences. 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Time of India
an hour ago
- Time of India
Govt, Trai dismiss telecom companies revenue fears on satcom
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Mint
an hour ago
- Mint
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