Pennsylvania reports ‘intermittent' 911 system outage
The problem, initially reported as a 'statewide intermittent 911 outage,' was clarified by the Pennsylvania Emergency Management Agency (PEMA) as not a full outage.
PEMA Director Randy Padfield stated the cause is unknown but is not believed to be a cyberattack or software update, possibly a glitch or hardware failure.
Residents are advised to continue using 911 for emergencies, but if calls fail, they should use backup non- emergency lines provided by their local 911 centers.
While some counties reported a return to normal operations, PEMA and Governor Josh Shapiro are actively working to restore full service statewide.
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