
These companies invested in being American-made. Tariffs are hurting them, too
'We really had to beat the streets and find these places on our own,' says Simmering. 'Sometimes literally you'd drive past an open roller door, see certain machines or materials, and say, 'Oh my God, they're making X, Y, or Z and that's how we'd find them.'
Now, nearly 20 years in, all of Kalon's products, except for its baby crib, are made in the U.S. The profitable business supports their family as well as those of their five employees. From the outside, it might appear that Kalon is entirely insulated from the roller-coaster tariff storyline unfolding every day here in the U.S. And to some degree they are: Simmering and Pauwen say their supply chain is strong and reliable and they have few doubts about their ability to deliver their product to customers as expected.
Still, the pair is pretty stressed. They've noticed that many of their peers in the industry are losing business and, in some cases, carrying out layoffs. Kalon itself marked its worst sales month in history in April, on the heels of Trump tariff news. 'I canʻt believe we built this healthy business out of nothing in a really inhospitable industry: two collapses, a pandemic, and multiple wars,' says Pauwen. 'And, a move to domestic manufacturing freaks out the consumer so much, no one will spend money. Maybe that will kill us, even though we're U.S.-produced.'
The final deadline for Fast Company's Brands That Matter Awards is Friday, May 30, at 11:59 p.m. PT. Apply today.

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Fast Company
an hour ago
- Fast Company
FatFace stores closing 2025: All U.S. and Canada locations on the doomed list as retailer goes online-only in North America
The retail clothing chain FatFace has confirmed to Fast Company that it will be closing 23 of its stores in the United States and Canada. Here's what you need to know about the company's shuttering of stores. What's happened? Retail clothing chain FatFace has confirmed to Fast Company that it will be shuttering 23 stores in the United States and Canada. FatFace is a U.K.-based lifestyle, accessory, and apparel store that was founded in 1988. In 2023, British fashion retail giant Next bought the company for around $140 million. But in the years since the acquisition, physical brick-and-mortar retailers have struggled, leading to numerous high-profile chains shuttering their stores. Major retail chains that have shuttered stores in the past few years have included furnishings retailer At Home, fashion and accessories retailer Claire's, and discount retailer Big Lots. The Express says that FatFace's decision to close its North American locations is due to economic uncertainty and increased costs. The company told Fast Company that rising costs made the physical store model unviable at this time. FatFace says the closure of its North American stores will impact 145 jobs. FatFace lives on overseas and online However, while FatFace has confirmed that it is closing its North American locations, the brand will still live on overseas and online. After the North American stores are shuttered, FatFace will continue to sell its wares to Canadian and U.S. customers online. The company will also continue to operate the 175 brick-and-mortar stores it currently has in the United Kingdom. But any future expansion plans the company has in the works seem to be digital only. FatFace says it will expand its online offerings to additional countries beyond the U.S. and the U.K. in the future. North American FatFace store locations FatFace did not provide a list of its closing locations or a date by which they would be permanently shuttered. But all of its 23 existing locations in the United States are scheduled to close for good in 2025. Those seeking a list of where the FatFace stores are in North America should be aware that the company has confirmed to Fast Company that its online store locator tool for North America is not currently accurate. As of the time of this writing, that online store locator tool lists more than 60 locations currently operating in the United States and Canada. But FatFace told Fast Company that the brand only has 23 locations left in North America. Retail store closures could hit 15,000 in 2025 FatFace isn't the only retailer facing store closings this year—and it likely won't be the last. According to a January report from Coresight Research, up to 15,000 retail stores in the United States could close by the end of the year. That would represent a 50% increase from the 10,000 that closed in 2020 as the pandemic depressed in-store shopping. The main driver behind the expected closures, Coresight says, is increased online competition and inflationary pressures.


Fast Company
6 days ago
- Fast Company
The future of enterprise service management: Developing agentic AI workflows
FAST COMPANY EXECUTIVE BOARD Here are three considerations to help in making sure that AI investments today continue to yield long-term value. [Adobe Stock / ภาคภูมิ ปัจจังคะตา] The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Listen to this Article More info 0:00 / 4:38 In the neverending quest for B2B organizations to become more efficient, to do more with less, and to realize the absolute most ROI, agentic AI is the next frontier. Published in Harvard Business Review, economist Mark Purdy provides perhaps one of the most accessible definitions of agentic AI to date: 'Think: AI-powered agents that can plan your next trip overseas and make all the travel arrangements; humanlike bots that act as virtual caregivers for the elderly; or AI-powered supply-chain specialists that can optimize inventories on the fly in response to fluctuations in real-time demand. These are just some of the possibilities opened up by the coming era of agentic AI.' Purdy's AI-driven future may seem far off, but the fact is agentic AI is already here, and with great implications for the enterprise. Agentic AI is powered by large language models (LLMs) that can automate and make low-level decisions. For B2B organizations, there are immediate benefits to be had from implementing this technology to power workflows within enterprise service management (ESM) across the business, from IT to HR to customer service and beyond. HOW DOES AGENTIC AI WORK? Put simply, traditional static workflows are being replaced by agentic AI, which creates dynamically flowing workflows by iterating and adjusting at each step of the process towards a defined outcome. As workflows within an organization's ESM transform from manual to agentic, the tech roadmap follows the general process of building the agents, creating agent-to-agent integration either directly or through the use of model context protocol (MCP), and the agentic AI platform itself. AGENTIC AI IN ACTION Once in place, there are several tangible outputs that can be achieved as a result of advancing workflow management within an organization. At a high level, there's an immediate decrease in the quantity of repetitive, low-level manual tasks for members of the IT, HR, finance, and customer service teams, coupled with an immediate increase in the speed at which B2B organizations can deliver responses and solutions to customers, vendors, and employees. In practice, agents can map customer inquiries to the correct departments and deliver customized responses to customer service agents based on individual queries from specific customers. Internally, agents are able to streamline HR requests like PTO approvals or manage regularly occurring tasks within supply chain management. Equally as valuable: Agents know what they don't know and can implement intelligent routing to flag urgent or high-level problems to the appropriate (human) individual in the company. TAKING A 'FUTUREPROOF' APPROACH We are still at the beginning of this next phase of AI digital transformation, and the decisions made now will impact a company for many years to come. It's critical for B2B organizations to consider both the short-term need and the long-term vision during this process. Band-aid fixes today can become a very costly endeavor over the next decade. Here are three considerations to help in making sure that AI investments today continue to yield long-term value: Think Beyond Simple Automation: Streamlining workflows and automating low-level tasks is very quickly becoming table stakes for any organization. These capabilities are must-haves, but only scratch the surface of agentic AI's true power. Focus On Predictive And Prescriptive Capabilities: AI's ability to anticipate and address customer, partner, vendor and employee inquiries will unlock new levels of efficiency, freeing up people to focus on higher value tasks that move the business forward. The Ability To Scale Is Key: Real-time monitoring across organizational workflows can help B2B leaders implement AI solutions that can scale with the business. To prioritize AI rollout within the organization, create real-time dashboards to monitor processes and identify inefficiencies within all workflows and work from there. AI transformation is moving more rapidly throughout B2B organizations than perhaps any previous disruptive technologies. Companies that watch from the sidelines will quickly get left behind. However, it's important to balance the need to act now with long-term vision. Beginning with workflow management is a safe and effective way to begin to integrate agentic AI into organizational DNA. The early-rate deadline for Fast Company's Most Innovative Companies Awards is Friday, September 5, at 11:59 p.m. PT. Apply today.


Fast Company
6 days ago
- Fast Company
20 ways to get the most out of annual business conferences
Annual business conferences can easily become routine—another event on the calendar, another round of sessions and handshakes. But with the right approach, these gatherings can deliver far more than surface-level inspiration. Whether you're attending to learn, leading a session, or using the event to align and energize your team, the real value lies in how you prepare, participate, and follow through. Below, 20 members of Fast Company Executive Board share their expert tips for getting the most out of your annual conference, year after year. 1. SET A UNIQUE GOAL FOR EACH YEAR. Don't just attend but participate. Each year, I set a unique goal: explore an emerging trend, meet peers in a different discipline, or bring a junior team member for a fresh perspective. Conferences can become routine unless you break your own patterns. Approach them with curiosity, not obligation, and the value multiplies. – Goran Paun, ArtVersion Subscribe to the Daily newsletter. Fast Company's trending stories delivered to you every day Privacy Policy | Fast Company Newsletters 2. PRIORITIZE ACTIVE ENGAGEMENT OVER PASSIVE LISTENING. Make conferences about experiencing, not just listening. Prioritize interactive sessions, hands-on demos, and panels that invite conversation, reflection, and collaboration. When your team engages fully, they leave with insight that sticks, ideas that move, and energy to keep momentum going. Each year should feel less like a repeat and more like a step forward. That's how events drive impact. – Matthew Tengwall, Verint Systems 3. USE CONFERENCE INSIGHTS TO CREATE YEAR-ROUND CONTENT. Transform conference insights into year-round content by capturing session takeaways, speaker quotes, and industry predictions for future company blog posts and content. Conferences are an opportunity to connect with customers and leverage success stories and testimonials. Create content around event themes, turning every learning moment into marketing assets that extend your investment. – Cynthia Price, Validity 4. ATTEND SESSIONS OUTSIDE YOUR COMFORT ZONE. Annual conferences aren't just calendar events—they're launchpads for transformation. Don't just attend sessions in your comfort zone—seek out the unexpected. Sit in on a workshop that has nothing to do with your responsibilities. That's where real innovation starts: When you collide with new ideas and industries, you unlock insights that disrupt your own thinking and spark breakthrough strategies. – Stan Gregor, Summit Financial 5. TRANSLATE INSIGHTS INTO ACTION. To get lasting value from conferences, approach them with a mindset of discovery. Choose sessions that push you out of your comfort zone, spark new thinking, and encourage team members to share key takeaways. Most importantly, translate what you learn into action that drives real impact within your organization. The right environment can be a catalyst for true transformation. – Darren Heffernan, Trintech 6. CONSIDER USING A PROFESSIONAL FIRM TO HELP YOU DESIGN THE EXPERIENCE. Raise the standard for the ROI. See it as a critical moment to align the team, build their skills and commitment to what's next, and truly engage them. Use a professional firm to support you in designing an experience that integrates meaningful business conversations with rich development experiences. – Shani Harmon, Stop Meeting Like This 7. HAVE A PURPOSEFUL INTENTION, BUT REMAIN OPEN TO UNEXPECTED CONNECTIONS. Set a purposeful intention before creating or attending a conference—define clear goals for learning or team development. It's important to be present and engage deeply with the most valuable content while remaining open to unexpected personal connections. These relationships can spark new ideas and friendships, and make each event a truly enriching experience. – Jeff Sprau, Legence 8. INVEST IN BUILDING GENUINE RELATIONSHIPS. The key to getting value from annual conferences is treating them like investments—focus on building genuine relationships that develop over multiple years. We invest in global team gatherings because relationships drive business results. Conferences, too, become valuable when you're intentional about nurturing professional connections rather than trying to meet everyone in the room. – Dan Amzallag, Ivalua 9. NETWORK BETWEEN SESSIONS. In business, networking is a critical opportunity to build your circle of people who challenge your thinking, share what's working and show up to support you. The real value of industry events comes from the people you meet in between formal sessions. Relationships built over coffee breaks often outlast the slides. – Mark Valentino, Citizens 10. CONNECT THE CONFERENCE TO YOUR BUSINESS STRATEGY. Brand it in a way that connects them meaningfully to your business strategy so that the value is immediately apparent for all those in attendance. Don't go with the first idea that comes to your head—put your best creative minds on it and conceptualize something genuinely different, exciting and inspirational. – Richard Swain, DesignStudio advertisement 11. TRY NEW APPROACHES YEAR OVER YEAR. Try something new each year. If you usually just run a booth, create something interactive that people can try on their own. If you've never spoken, get on a panel. Invite partner businesses to show up and back each other. Break the routine and make it easier for people to engage without forcing a pitch. – Travis Schreiber, 12. CARVE OUT TIME FOR FOLLOW-UP AFTER THE EVENT. It's all in the prep and follow-up afterward. So many people go to events and then go right back to their daily grind at work when they return. Carve out time the week you return to create a plan to actually follow up with the people you met. Week 1, who do you reach out to? Why? Who are the priority connections you made? Week one, who's next? – Andrea Lechner-Becker, GNW Consulting 13. INTENTIONALLY CONNECT WITH STRANGERS TO EXCHANGE NEW IDEAS. The key to maximizing business conferences is connecting with strangers. Too often, teams will sit and talk together instead of networking. This limits the potential of rich exchange of ideas while also creating a barrier for others to approach you. Team dinners are fine for internal connection, but I find that availing myself of new ideas from new contacts to be an invigorating challenge. – John William Patton, ProVention Health Foundation 14. LEVERAGE AI TO ACT ON IDEAS. Conferences usually spark great ideas, but too often, they stay ideas. With AI, we can act on them instantly. Consider running innovation power sessions and workshops to actually co-create with employees, customers, or peers across industries—and turn that inspiration into real impact while it's still fresh. – Alex Goryachev 15. ENCOURAGE YOUR TEAM TO SHARE THEIR INSIGHTS AND COMMITMENTS. Start a hashtag challenge on X or Instagram, encouraging the team to share the most interesting and unusual talks and experiences. Organize off-site visits to local businesses, startups, or landmarks related to the conference theme. Before leaving, commit to a few action steps you'll take based on what you learned. Share these commitments with others to foster accountability and ongoing engagement. – Shawn Galloway, ProAct Safety, Inc. 16. TREAT THE CONFERENCE AS A CREATIVE PLAYGROUND. Reimagine conferences as creative playgrounds. Ditch the standard routine, connect with bold thinkers across industries, and scout immersive tech, offbeat sessions, and local culture. Curate collisions or happenings with innovators to spark serendipity and unlock new collaborations. Lead with curiosity, and every event becomes a launchpad for the future. – Val Vacante, dentsu 17. HAVE A PERSONAL CONFERENCE SCAVENGER HUNT. Treat each conference like a scavenger hunt: set two to three learning goals, mix keynotes with deep-dive workshops, schedule 'networking sprints,' and debrief daily with your team to share insights and action plans. It keeps it fresh year after year. – Stephanie Harris, PartnerCentric 18. ENSURE YOUR LEARNINGS OFFER REAL-WORLD APPLICATIONS. Start with a unifying theme that creates both inspiration and a clear vision for the year ahead. Focus on real-world applications—client case studies, product demos, and hands-on workshops that teams can immediately implement. The best conferences blend strategic vision with practical tools, ensuring everyone leaves aligned on priorities and equipped with actionable knowledge to drive results. – Jaime Bettencourt, Mood Media 19. EMBRACE THE BENEFITS OF IN-PERSON COLLABORATION. Getting the most out of in-person conferences comes down to embracing the opportunity for in-person collaboration. These meet-ups offer a powerful reminder of the passion and perspective each team member brings to the table. For teams distributed across cities, these events are the one place to celebrate wins together, confront challenges, and devise action plans that propel the company forward. – Dominick Passanante, Panasonic Connect 20. BEFORE ATTENDING, CONSIDER THE GENUINE ROI. Question why you're really attending. Challenge assumptions of value. Define the desired ROI against all the costs, resources, and time spent attending. If there are specific, measurable, attainable, relevant, time-focused success outcomes for going, go. If not, don't. Cross-check your thinking with others less emotionally involved in attending. – Jay Steven Levin, WinThinkinghinking