Anker power bank recall: Here's how to get a free replacement or gift card
Anker has issued a recall for more than 1.1 million units of its popular PowerCore 10000 power bank, model A1263, due to a potential fire hazard. The recall applies to units purchased between June 1, 2016, and December 31, 2022.
'Your safety is our top priority. Please use this form to check if your Anker Power Bank (PowerCore 10K), model A1263, is included in the recall. This applies to units purchased between June 1st, 2016, and December 31st, 2022,' the company said.
Anker is offering affected customers either:
The serial number (SN)
Your original order number
Two photos of the product as proof of ownership
Photo 1: Power bank with the word 'recall' or 'recalled' and the submission date clearly written in permanent marker
Photo 2: The model number and serial number (SN) visible on the bottom of the device
The company said: "Each file must be no larger than 10MB. If you are submitting more than one recalled product, you must upload photos for each individual device. Clearly label each power bank using a permanent marker to indicate quantity. For example: "1," "2," and "3" before taking the photos."
Anker informed customers that replacement shipments may take time due to limited inventory.
'Due to limited inventory of the replacement product, processing times may vary. If you select a replacement, we will ship your new product in the order your request was received. Delivery times are not guaranteed—thank you for your patience,' Anker said.
Also Read: Why power banks are being banned on flights: Essential facts you should know
The US Consumer Product Safety Commission provided information on how to dispose the recalled product.
'Do no not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement store,' the commission said.
'Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.'
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Time of India
2 days ago
- Time of India
Anker recalls over 1 million PowerCore 10000 power banks: Here's why and what customers should do now
Mobile charging accessories manufacturer Anker has recalled over 1.1 million units of its PowerCore 10000 power bank after receiving 19 reports of fires and explosions linked to the device. Tired of too many ads? go ad free now The recall, announced by the U.S. Consumer Product Safety Commission (CPSC), affects units sold between June 2016 and December 2022 under the model number A1263. The affected PowerCore 10000 units were sold online through Anker's official website, Amazon, Newegg, and eBay between June 2016 and December 2022. The company has urged the consumers who own the PowerCore 10000 (Model A1263) to using it immediately. Here's why company is recalling Anker PowerCore 10000 power banks According to the CPSC alert released on June 12, 2025, Anker has received 19 reports of fires and explosions involving the PowerCore 10000 (Model A1263). These incidents include two reports of minor burn injuries that did not require medical attention, and 11 reports of property damage totaling over $60,700. The core issue is identified as an overheating lithium-ion battery within the power bank, which can lead to melting plastic components, smoke, and fire. How to check if your power bank is affected Check the bottom of your power bank for "Anker PowerCore 10000" and the model number "A1263." A serial number ("SN") is also present near the model number. Consumers should visit Anker's dedicated product recall page ( to verify if their unit is part of the recall using its serial number. Anker is offering affected customers either a free replacement power bank (Model A1388) or a $30 gift card for use on To receive a replacement or gift card, consumers will be required to submit a photo of their recalled power bank. This photo must clearly show the model number, serial number, the consumer's name, the date of the photograph, and the word "recalled" written in permanent marker on the device. How customers should dispose the affected Anker PowerCore 10000 power bank The CPSC and Anker emphasise that these lithium-ion batteries should not be thrown in regular trash, standard recycling bins, or used battery recycling boxes found at retail stores, due to the inherent fire risk. Consumers should contact their municipal household hazardous waste (HHW) collection center for guidance on proper disposal.
Hindustan Times
2 days ago
- Hindustan Times
Anker power bank recall: Here's how to get a free replacement or gift card
Anker has issued a recall for more than 1.1 million units of its popular PowerCore 10000 power bank, model A1263, due to a potential fire hazard. The recall applies to units purchased between June 1, 2016, and December 31, 2022. 'Your safety is our top priority. Please use this form to check if your Anker Power Bank (PowerCore 10K), model A1263, is included in the recall. This applies to units purchased between June 1st, 2016, and December 31st, 2022,' the company said. Anker is offering affected customers either: The serial number (SN) Your original order number Two photos of the product as proof of ownership Photo 1: Power bank with the word 'recall' or 'recalled' and the submission date clearly written in permanent marker Photo 2: The model number and serial number (SN) visible on the bottom of the device The company said: "Each file must be no larger than 10MB. If you are submitting more than one recalled product, you must upload photos for each individual device. Clearly label each power bank using a permanent marker to indicate quantity. For example: "1," "2," and "3" before taking the photos." Anker informed customers that replacement shipments may take time due to limited inventory. 'Due to limited inventory of the replacement product, processing times may vary. If you select a replacement, we will ship your new product in the order your request was received. Delivery times are not guaranteed—thank you for your patience,' Anker said. Also Read: Why power banks are being banned on flights: Essential facts you should know The US Consumer Product Safety Commission provided information on how to dispose the recalled product. 'Do no not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement store,' the commission said. 'Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.'
Time of India
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- Time of India
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