logo
Top African and Global Voices in Technology to Speak at Africa Tech Festival 2025

Top African and Global Voices in Technology to Speak at Africa Tech Festival 2025

Zawya6 days ago
Africa Tech Festival (www.AfricaTechFestival.com), the longest running and most influential tech event on the continent, has announced the first wave of 25 headline speakers for its 2025 edition, bringing together influential voices from global tech, government, and business who are driving the growth and transformation of Africa's digital economy.
The 2025 speaker line-up features some of the most influential voices in global technology and African business leadership. Among them is Bernardo Mariano Junior, Assistant Secretary-General and Chief Information Technology Officer at the United Nations, who brings a global governance perspective to digital development. Mark Elliott, President for Africa at Mastercard, will offer insights into advancing inclusive finance across the continent. Representing the frontier of artificial intelligence, Emmanuel Lubanzadio, Senior Director and Head of Africa at OpenAI, will contribute to conversations around AI adoption and policy readiness in African markets.
Also speaking is Odunayo Eweniyi, a prominent tech entrepreneur and investor, serving as Co-Founder and Chief Operating Officer of PiggyVest and General Partner at First Capital, who will share perspectives on fintech growth and funding in Africa. From the telecoms and enterprise space, Tumi Chamayou, Chief Enterprise Business Officer at MTN South Africa, and Ravi Bhat, Chief Technology and Solutions Officer at Microsoft Africa, will explore enterprise innovation and the role of strategic partnerships in enabling digital infrastructure.
They will be joined by senior decision-makers from across the public and private sectors, including technology and strategy executives from African Bank, Transnet, Cell C, Telkom, the Department of Public Service and Administration of South Africa, and Hewlett Packard Enterprise. Together, these leaders represent a broad spectrum of industries and expertise, united by a common goal: to drive forward Africa's digital transformation.
Africa Tech Festival 2025 will be held in Cape Town from 11 to 13 November. The conference will feature a structured programme built around four core tracks: AfricaCom, AfricaTech, AfricaIgnite, and The AI Summit Cape Town. Each track is designed to address key areas of technological advancement and policy development across the continent. This year's agenda is also framed by four central themes: Responsible Innovation, Inclusive Investment, Connectivity for Development, and Policy Harmonisation. These themes reflect the Festival's commitment to providing a platform for examining the challenges and opportunities shaping Africa's digital economy.
'We're excited to share a speaker roster that truly represents the diversity of experience shaping Africa's tech future,' said Kadi Diallo, Portfolio Manager for Africa Tech Festival. 'These are individuals who are actively working to improve systems, close gaps, and build digital infrastructure that works for everyone.'
'This year, you'll also notice a bold new look and feel as we unveil our refreshed branding. It marks the start of a new era for the Africa Tech Festival—one that reflects the scale, ambition, and innovation of the continent's thriving tech ecosystem.'
Following the success of 2024, Africa Tech Festival will continue to provide in-depth discussions on national digital strategies, economic growth, infrastructure, and public-private collaboration. Although a formal partnership with the Department of Communications and Digital Technologies (DCDT) is still under consideration, last year's engagement with senior government officials led to meaningful policy dialogue. Now in its third decade, the Festival remains a key platform for shaping Africa's digital transformation through informed debate, investment, and strategic partnerships.
Further programme details and additional speakers will be announced in the weeks ahead.
Registration for Africa Tech Festival 2025 is now open and can be completed via the official portal here (https://apo-opa.co/450ROWS).
Distributed by APO Group on behalf of Africa Tech Festival.
About Africa Tech Festival:
Now in its 28th edition, Africa Tech Festival 2025 will take place from 11 to 13 November 2025 at the Cape Town International Convention Centre (CTICC), bringing together over 15,000 technology leaders, policymakers, investors, startups, and visionaries. The festival encompasses four anchor events:
AfricaCom – The continent's largest telecoms and connectivity event
AfricaTech – The hub for technology, innovation, and enterprise growth
AfricaIgnite – Driving growth and impact in Africa's startup ecosystem
The AI Summit Cape Town – Where commercial AI comes to life
With over 500 speakers, 300 exhibitors, and multiple networking opportunities, Africa Tech Festival remains the largest and most influential tech event on the continent.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Sign, Graphics, and Imaging (SGI) Dubai 2025 drives new horizons for Africa's print and signage investors
Sign, Graphics, and Imaging (SGI) Dubai 2025 drives new horizons for Africa's print and signage investors

Zawya

time5 minutes ago

  • Zawya

Sign, Graphics, and Imaging (SGI) Dubai 2025 drives new horizons for Africa's print and signage investors

SGI Dubai 2025 returns to the Dubai World Trade Centre from September 22–24, inviting African investors and trade visitors to witness the latest breakthroughs in printing, labelling and digital signage. As the preeminent B2B showcase for the Middle East and Africa, this year's 28th edition is calibrated to fast‑track market leadership and deliver measurable returns on investment. African visitors can register by clicking on this link - Africa's printing market is surging, with a regional valuation of approximately USD 2 billion in 2023 and a projected compound annual growth rate of 5.5 percent through 2030 according to 6Wresearch ( Simultaneously, the Middle East and Africa digital signage solution market was valued at USD 2.1 billion in 2024 and is forecast to reach USD 2.3 billion in 2025 at an 11.1 percent CAGR as per Straits Research ( These dynamics reflect an accelerating shift toward digital, colour and smart‑labelling solutions—an imperative for African businesses seeking differentiation and efficiency. 'Africa's print and signage sector stands at the threshold of a new era,' said Abdulrahman Falaknaz, President of International Expo Consults. 'SGI Dubai 2025 is designed to accelerate innovation adoption and catalyse partnerships. Investors and buyers from Nairobi to Lagos and Cairo to Cape Town will discover the technologies and service models that will redefine productivity, sustainability, and profitability across their markets.' Last year, SGI Dubai welcomed over 200 exhibitors from more than 40 countries and tens of thousands of trade visitors representing every major growth market. SGI Dubai 2025 will elevate that experience with purpose‑built zones spanning large‑format and 3D printing, precision cutting and engraving, end‑to‑end labelling systems, advanced software platforms, sustainable substrates, and consumables. Live demonstrations, exclusive product launches and hands‑on workshops will enable African decision‑makers to assess equipment performance, negotiate bespoke financing and forge strategic alliances under one roof. Registrants gain complimentary entry, access to curated networking lounges, business matchmaking and insights‑driven panel sessions led by industry veterans. SGI Dubai 2025's show profiles encompass the full spectrum of print and signage technology: large‑format and wide‑format printers, industrial 3D printers, digital display and LED signage, precision laser cutting and engraving, automated finishing systems, end‑to‑end labelling and barcoding, workflow software and colour management solutions, sustainable inks and substrates, and specialised materials for automotive wraps, textile printing and retail point‑of‑sale graphics. Leading global technology providers will be on the show floor as they will showcase live demos of their latest hardware, consumables and software integrations—offering African buyers unprecedented access to innovations that drive faster turnaround, higher quality and lower total cost of ownership 'I extend a personal invitation to every African print and signage professional to join us at SGI Dubai 2025,' added Falaknaz. 'This is where you will discover the innovations that will revolutionize your operations, secure partnerships to scale your business across the continent and gain the competitive advantage you need in today's fast‑moving markets. Come to Dubai this September and let SGI Dubai 2025 be the launchpad for your next chapter of growth and success.' Distributed by APO Group on behalf of International Expo-Consults (IEC).

Ministry of Finance achieves record service quality results, scoring 96.57% in the Customer Happiness Index for H1 2025
Ministry of Finance achieves record service quality results, scoring 96.57% in the Customer Happiness Index for H1 2025

Zawya

time5 minutes ago

  • Zawya

Ministry of Finance achieves record service quality results, scoring 96.57% in the Customer Happiness Index for H1 2025

97.30% of customer requests resolved from the first call Younis Haji AlKhoori: The call centre results demonstrate MoF's commitment to enhancing government performance efficiency and advancing digital communication channels to provide customers with responsive and high-quality services. Dubai, UAE: The Ministry of Finance (MoF) recorded outstanding results in customer satisfaction and service quality during the first half of 2025, driven by the effectiveness of its digital advisory channels and call centre. Performance indicators revealed a significant rise in customer satisfaction, reaching 96.57%, while 97.30% of customer requests were successfully resolved during the first call. These results demonstrate the Ministry's commitment to improving service excellence, enhancing government performance, and delivering innovative, proactive, and digital solutions that upgrade the overall customer experience. Key performance indicators demonstrated notable improvement compared to the same period last year, surpassing several pre-set targets such as the speed of processing customer requests, reduction in waiting time, and efficiency in responding to calls. Notably, the quality performance index recorded a significant increase, reaching 90.92%, exceeding the target of 80% and outperforming the 88% achieved during the first half of the previous year. This performance reflects the technical competence of MoF teams and the Ministry's ongoing efforts to enhance operational methodologies at the call centre. Enhancing Customer Experience H.E. Younis Haji AlKhoori, Undersecretary of the Ministry of Finance, emphasised that the call centre's performance during the first half of 2025 has been the result of the Ministry's steadfast commitment to improving customer experience by simplifying procedures, eliminating bureaucracy, enhancing performance standards, and developing digital communication channels. 'Our efforts align with the objectives of 'The UAE Government Charter for Future Services-The UAE Promise', which prioritises digital services by default, seamless and proactive experience, and value-added services,' H.E. AlKhoori said. 'MoF call centre has become a key pillar in achieving the Ministry's customer happiness objectives, thanks to its rapid responsiveness, effective handling of inquiries and feedback, as well as the provision of diversified communication channels that meet customers' needs with ease and efficiency.' Readiness of National Talent H.E. AlKhoori added, 'The positive results we achieved would not have been possible had it not been for the readiness of our highly qualified national cadres and the Ministry's advanced technological infrastructure, which supports operational efficiency and enables the delivery of innovative solutions. Our use of artificial intelligence and advanced data analytics has played a pivotal role in proactively meeting customer needs and achieving outstanding performance levels. The Ministry will continue to expand its digital services and upgrade communication channels to improve the customer journey and attain the highest standards of institutional excellence.' Record-breaking Performance During the first half of 2025, the Ministry's call centre successfully answered 90.8% of incoming calls within 20 seconds, a significant improvement over the 87.6% recorded during the same period last year and well above the 80% target. In total, the Ministry responded to 28,315 customer service requests in the first half of 2025. Meanwhile, the percentage of unanswered calls decreased to 1.48%, surpassing the set target of 5% and improving on last year's first-half rate of 2%. The average duration incoming calls was 4 minutes and 41 seconds, staying below the targeted five-minute benchmark. Furthermore, the average hold time was effectively reduced to zero, with all calls being answered immediately, exceeding the 15-second response target. These figures highlight the Ministry's commitment to delivering fast, efficient, and responsive services that exceed customer expectations. The Ministry of Finance continues to implement an integrated strategy to manage its customer happiness channels and call centre as part of its efforts to accelerate digital transformation and raise service quality. It launched a number of initiatives aimed at restructuring these channels to streamline operations. The Ministry also developed interactive smart screens powered by data lake system to analyse customer data and incoming requests, provide proactive, and personalised services that enhance customer satisfaction and elevate the overall experience.

UAE: Ministry of Finance achieves 96.57% in Customer Happiness Index for H1
UAE: Ministry of Finance achieves 96.57% in Customer Happiness Index for H1

Zawya

time5 minutes ago

  • Zawya

UAE: Ministry of Finance achieves 96.57% in Customer Happiness Index for H1

DUBAI - The Ministry of Finance (MoF) recorded outstanding results in customer satisfaction and service quality during the first half of 2025, driven by the effectiveness of its digital advisory channels and call centre. Performance indicators revealed a significant rise in customer satisfaction, reaching 96.57 percent, while 97.30 percent of customer requests were successfully resolved during the first call. These results demonstrate the ministry's commitment to improving service excellence, enhancing government performance, and delivering innovative, proactive, and digital solutions that upgrade the overall customer experience. Key performance indicators demonstrated notable improvement compared to the same period last year, surpassing several pre-set targets such as the speed of processing customer requests, reduction in waiting time, and efficiency in responding to calls. Notably, the quality performance index recorded a significant increase, reaching 90.92 percent, exceeding the target of 80 percent and outperforming the 88 percent achieved during the first half of the previous year. This performance reflects the technical competence of MoF teams and the ministry's ongoing efforts to enhance operational methodologies at the call centre. Younis Haji AlKhoori, Undersecretary of the Ministry of Finance, emphasised that the call centre's performance during the first half of 2025 has been the result of the ministry's steadfast commitment to improving customer experience by simplifying procedures, eliminating bureaucracy, enhancing performance standards, and developing digital communication channels. 'Our efforts align with the objectives of 'The UAE Government Charter for Future Services-The UAE Promise', which prioritises digital services by default, seamless and proactive experience, and value-added services,' AlKhoori said. 'MoF call centre has become a key pillar in achieving the ministry's customer happiness objectives, thanks to its rapid responsiveness, effective handling of inquiries and feedback, as well as the provision of diversified communication channels that meet customers' needs with ease and efficiency.' AlKhoori added, 'The positive results we achieved would not have been possible had it not been for the readiness of our highly qualified national cadres and the ministry's advanced technological infrastructure, which supports operational efficiency and enables the delivery of innovative solutions. "Our use of artificial intelligence and advanced data analytics has played a pivotal role in proactively meeting customer needs and achieving outstanding performance levels. The ministry will continue to expand its digital services and upgrade communication channels to improve the customer journey and attain the highest standards of institutional excellence.' During H1 2025, the ministry's call centre successfully answered 90.8 percent of incoming calls within 20 seconds, a significant improvement over the 87.6 percent recorded during the same period last year and well above the 80 percent target. In total, the ministry responded to 28,315 customer service requests in the first half of 2025. Meanwhile, the percentage of unanswered calls decreased to 1.48 percent, surpassing the set target of 5 percent and improving on last year's first-half rate of 2 percent. The average duration of incoming calls was 4 minutes and 41 seconds, staying below the targeted five-minute benchmark. Furthermore, the average hold time was effectively reduced to zero, with all calls being answered immediately, exceeding the 15-second response target. These figures highlight the ministry's commitment to delivering fast, efficient, and responsive services that exceed customer expectations.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store