Watier anti-aging cream sold by Amazon, Shoppers Drug Mart recalled over microbial contamination
Health Canada issued the recall for Watier Age Control Supreme Sublime Advanced Rich day cream, which comes in round glass containers and is packaged inside cardboard boxes.
The affected products can be identified by their Universal Product Code, 058655630646 and (L) 23L1757, found at the bottom of the box.
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The recalled cream may contain a micro-organism called Lactobacillus pentosus. Though the probiotic itself poses little medical risk to people, the face cream does not meet Health Canada's microbial standards over time, the agency said.
A product that fails to meet these standards is one that contains or can develop 'an unacceptable level' of microorganisms that can cause illness, spoilage or other negative effects for consumers, Health Canada told the Star in an email.
The Watier anti-aging cream may see its microbial contamination develop or worsen as the product is used or stored, the agency said. For example, some initially clean products may develop mould or bacteria over time.
There were 885 jars of cream sold in Canada between September 2024 and February 2025 but no incidents or injuries were reported as of April 22.
Anyone who bought the recalled cream should stop using it immediately and reach out for a refund from the manufacturer, Groupe Marcelle Inc., by phone at 1-800-665-4531 weekdays from 7:30 am to 4:30 pm, or by email at customer.service@groupmarcelle.com.
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